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Timberwise (UK) Ltd Reviews

4.7 Rating 456 Reviews

93 %

of reviewers recommend Timberwise (UK) Ltd

Company Reviews

4.7

Based on 456 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Timberwise (UK) Ltd:

Timberwise have been caring for properties for over 50 years and have built a reputation for quality and professionalism.

We offer a range of solutions for: Dampness, Basement Waterproofing, Dry/Wet Rot, Woodworm and Condensation control.

• Approved by Which? Trusted Traders

Visit Website

Phone:

0800991100

Email:

hq@timberwise.co.uk

Location:

1 Drake MewsGadbrook Park
Northwich
CW9 7XF

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From initial phone call to Surveyor to helpful office staff to Russ your operative, I've really had a first class service. Emily the Surveyor put my mind at ease regarding the woodworm in my floorboards. The office staff who booked in my job were great at getting me an early slot. Russ turned up on time on the day and was really efficient. He did a great job and I was delighted with the end result. Thank you so much, I would recommend your company to anyone.”

Thanks for taking the time to leave a review Alice. Pleased that you had a great experience with our Leeds team.

“Difficult to get hold of initially on the phone but once we got through they were quick to survey and book us in for treatment. Alan explained the results of the survey and Steve arrived on time and worked efficiently taking care to protect the surrounding area. Happy to recommend.”

Thanks for taking the time to leave a review - much appreciated.

“Ashley called to let me know he was running late. He then did a very thorough inspection of our house explaining everything that needed addressing and suggesting causes for those issues. He was also able to explain remedial action needed, give a timeframe and conveyed a can do approach to dealing with woodworm and dry and wet rot. I’m just waiting for costings and his written report. He has communicated so well throughout. Thanks Ashley!”

Thanks for the great review about Ashley - much appreciated.

“Very friendly prompt and reliable would defo a Ely recommend them”

Thanks for taking the time to leave a review.

“Service was fabulous from start to finish. Ashley the surveyor was very knowledgeable and Norman who did the work was extremely pleasant, courteous and hard working. He completed the work with the minimum of disruption and mess and kept me informed throughout. I would not hesitate to recommend Timberwise”

Thanks for the great review of our SW team - much appreciated.

“Simply "The Best". I can't Thank you enough, Timberwise, for your excellent, Amazing professional service. Both Craig Manson, & Anouska Pirret of the Bristol department, where super helpful & efficient, with Craig providing me with a comprehensive estimate without any delay. Anouska then pulled out all the stops due to our circumstances, to arrange the wood infestation treatment we required, to be done as soon as possible. The treatment was expertly done & the guarantee provided all in such an Efficient, Professional & extremely helpful way. I'm so glad we chose you to help us deal with the treatment our property required. M Davies.”

Thanks for taking the time to leave a review and the fantastic feedback on our Bristol team.

“Excellent service. Ryan supported by Alex went the extra mile. They were courteous and efficient.”

Thanks for taking the time to leave feedback for the team - much appreciated.

“We used Timberwise because they are a Trusted Trader with Which? Ashley George prepared a comprehensive survey report and subsequently provided prompt advice that proved to be very useful when instructing builders who were installing replacement joists. Adrian also did a great job with the tanking and damp proof course. Everyone we dealt with were professional and just nice people, which makes a big difference. We would definitely recommend Timberwise.”

Thanks for the review and the feedback on the team - much appreciated.

“Well organised, helpful and good quality done. A pleasure to see my requirements met.”

Thanks for taking the time to leave a review.

“Dean was a great help with giving guidance on how I should proceed with a woodworm problem. He gave impartial advice without trying to force me down an expensive route. Many thanks.”

Thanks for the review of your experience with our surveyor Dean - much appreciated.

“Very good service and James carried out a great job. Clean and tidy workman you wouldn’t know he had been there”

Thanks for taking the time to leave a review - much appreciated.

“Friendly and very helpful from Anouska at the office. Adrian and Dan were very efficient, listened to our needs and we're very pleased with the result. Lovely company.”

Thanks for taking the time to leave a review - much appreicated.

“Big thanks to Steve for treating our roof timbers, and all the other exposed timbers in the property. Punctual, polite, professional and clean.”

Thanks for taking the time to leave a review Roger - much appreciated.

“Survey by Andy Clark was prompt and thorough. Dean carried out the works recommended in the report professionally and tidily. All furniture covered as far as he was able to minimise dust etc. A great service by all involved, thank you!”

Thanks for the kind review Kate - much appreciated.

“I'm so impressed with Timberwise, from start to finish, very professional, clean and tidy. They put up dusk sheets / protectors to stop the dust travelling around the house. The floor had covering over too. I was recommend this company.”

Hi TJ thanks for taking the time to leave a review - much appreciated.

“I have had an excellent service from Timberwise. Tim Fenner, the surveyor visited very quickly after my initial call. He explained what was happening in my property and gave me excellent advice about what to do. If I ever have any timber concerns in the future I will call Timberwise above any other company”

Thanks for the review and your feedback about your experience.

“Steven wade was extremely helpful Neat and tidy job Thank you”

Thanks for the great feedback about Steve - much appreciated.

“V helpful, charming to deal with, efficient.”

Thanks for taking the time to leave a review.

“Wonderful service! Timberwise dentified the beetles infesting my house from a photograph and reassured me that they were weevils rather than the dreaded woodworm. There was no charge for this and it saved me a lot of time, money and worry!”

Thanks for the great review Clare - much appreciated.

“Fantastic service. Adapted their timetable of work to fit us in. Enabled us to meet the house sale deadline. Customer service was excellent from initial enquiry to completion of the work. Would definitely recommend the company to future clients. Ask for Leah at the Sherborne office; she really helpful.”

Thanks for taking the time to leave a review Stephen. We'll be sure to pass your feedback onto the team.

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Timberwise (UK) Ltd is rated 4.7 based on 456 reviews