Timberwise (UK) Ltd Reviews

Name: Timberwise (UK) Ltd
Address: 1 Drake MewsGadbrook Park, Northwich
Rating: 4.75

4.8 Rating 566 Reviews

94 %

of reviewers recommend Timberwise (UK) Ltd

Company Reviews

Metrics

Info

4.8

Based on 566 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Timberwise (UK) Ltd:

Timberwise have been caring for properties for over 50 years and have built a reputation for quality and professionalism.

We offer a range of solutions for: Dampness, Basement Waterproofing, Dry/Wet Rot, Woodworm and Condensation control.

• Approved by Which? Trusted Traders

Visit Website

Phone:

0800991100

Email:

hq@timberwise.co.uk

Location:

1 Drake MewsGadbrook Park
Northwich
CW9 7XF

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The estimate was given quickly and the work carried out on the date agreed. i work for Magna and so was advised by them to use Timbercare for a good and swift service.”

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“Phil and Jack were so professional, they have done a fantastic job and are a credit to the company”

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“From the first dealings with Timberwise, for a pre-purchase house survey, until the final treatments taking place, everyone at Timberwise was a pleasure to deal with.”

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“Excellent service, professional job, would recommend”

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“Contacted Timberwise when I found wood worm at home. What fantastic service I received from Jo Giles and Stuart Hankinson. I believe they both went the extra mile to help me. Would highly recommend using Timberwise.”

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“We would like to say how pleased we were with the work your technician has done .He worked in a clean and organised way. Apart from the work undertaken we would not have known he had been in our house.”

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“Great customer service from first contact through to the completion of the work.”

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“The chaps where here for 5 days and always positive and cheerful. Clean tidy and worked hard so very little mess at the end of the job”

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Thanks for the great feedback - Good to hear our guys are happy in their work!

“Everything went like clockwork! No problems at all. On time, courteous people, and an excellent result.”

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“Something hard to come by these days, expertise, friendly & accommodating team & excellent, quality work. Really pleased with the entire experience, from quote to review.”

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“Excellent service from start to finish. We really liked that different parts of the job was separately priced so we were able to choose what we wanted Timberwise to do. From our experience we would recommend Timberwise with full confidence. Humayun.”

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“We are refurbishing a 1930's property and we were initially very worried when we found patches of damp in the walls and woodworm in the floorboards. We were very impressed with the responsiveness of Timberwise to make the initial survey, helpfulness of the surveyor and timeliness and quality of the final job. We would definitely be happy to recommend Timberwise UK Ltd”

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“How refreshing! We requested a survey and were very impressed with the friendly professionalism, expertise, honesty and patience in surveying our rather old and quirky home. After discussing the findings the conclusion is that NO TREATMENT IS REQUIRED! The timbers inspected 'are suffering from historic infestation which is now not active'. What a relief and we feel that have have had a service which we can trust. Highly recommended.”

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“Excellent service throughout the process from initial report, to admin and the final works. Everything was done with courtesy and professionalism. The work itself (damp treatment) was completed within the time stated and every care was taken to protect our furniture, floor coverings, etc from inevitable dust; nothing seemed too much trouble and disruption was kept to an absolute minimum. The final finish is first class. I have no hesitation whatsoever in recommending Timberwise.”

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“From requesting a survey to completion of the work the communication from the Timberwise team was excellent. The roof treatment was not straight-forward due to the possibility of bats being present, but they liaised with the Bat Trust and followed their recommendations. The treatment was carried out in a timely manner and the loft space was left as it was found with no mess in the house. Thank you.”

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“Quick and professional service. The inspector was very thorough and the companies suggested treatments were well explained.”

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“Timberwise assessed my dry rot problem giving a detailed report of work required. They answered all my questions addressing all my concerns. All the staff I dealt with were extremely helpful, professional and thorough. Based on my experience, I consider them a highly professional firm offering first class work.”

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“Job done on time by technicians (Phil & Andy ) who new exactly what they were doing ,hard working ,very polite and left the site at the end of each day tidy . The finished result was of an excellent standard and the feel of the room following works was noticeably different . I have since the works have been carried out in April 2017 recommended Timberwise to two people who were also having similar problems with damp that I was .”

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“I found Timberwise particularly helpful when I was trying to coordinate their arrival with the removal of furniture and carpets etc. They were very understanding and professional. The job was undertaken quickly and tidily and, although I hope I never have to see them again personally, I would be happy to recommend them!”

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“I am in the process of selling my home. The Survey threw up some timber problems which needed to be addressed. From the moment I contacted Timberwise to the completion of the work they were helpful, understanding and reassuring. The work was carried out quickly and efficiently. Everyone at Timberwise from the Surveyor who prepared the report to the, technician who carried out the work and the wonderfully girls in the office who had to put up with my frantic phone calls, everyone gave one hundred percent. Their customer care was exemplary. I would most definitely recommend them to family and friends and will not hesitate to use them again.”

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Timberwise (UK) Ltd is rated 4.8 based on 566 reviews