Tiles360 Ltd Reviews

Name: Tiles360 Ltd
Address: Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Sheffield
Rating: 4.68

4.7 Rating 919 Reviews

92 %

of reviewers recommend Tiles360 Ltd

4.7

Based on 919 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tiles360 Ltd:

Our tiles are not only stunning but also amazing value, hardwearing and durable. Choosing the right tiles for your home can be difficult, especially when you want to create a certain look. At Tiles360, we have a fantastic range of wall and floor tiles that will suit all tastes, designs, and styles. What's more, we pride ourselves on giving customer service that is second to none!

Visit Website

Phone:

0345 646 0877

Email:

info@tiles360.co.uk

Tiles360 Ltd 5 star review on 14th October 2025

Fiona H

Kate R

Tiles360 Ltd 5 star review on 14th September 2025

MR J D

322

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We like the tile sample bit it was broken on arrival..I messaged your chosen courier about it but received no reply. Is a refund offered in such circumstances?”

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Posted 2 years ago

We are sorry your sample arrived broken. Customer service will be in touch with you to discuss with you further.

Posted 2 years ago

“Good company”

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Posted 2 years ago

“Beautiful tile”

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Posted 2 years ago

“Lovely colour and reasonable quality”

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Posted 2 years ago

“These were advertised as blue/green and the photo looked green tinged but on arrival they were more pale blue/light grey. Not a speck of green. I kept them because I loved the style and grey fitted well with the cupboard doors but green would have lifted the colour nicely. Shame but I’m still happy”

Helpful Report

Posted 2 years ago

Thank you for your review. We are sorry to hear you weren't happy with the colour of the tiles. We always encourage customers to order a sample to ensure they are satisfied with the colour. We can see you did order a sample but placed an entire order before you would have received the sample tile. We advise waiting 5 days from the order date for a sample to arrive

Posted 2 years ago

“Unfortunately I could not find suitable tiles to meet our requirements but I was impressed with both the service and speed of the delivery of the samples.”

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Posted 2 years ago

“Quick delivery of samples and then efficient tile service.”

Tiles360 Ltd 5 star review on 21st April 2023

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Posted 2 years ago

“Good quality, delivered on time”

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Posted 2 years ago

“Good range of tiles. Fair priced samples. Easy to schedule delivery and pay. Pallet of tiles was well packed ,no breakages.”

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Posted 2 years ago

“Very easy to use website . Samples were sent through promptly and also the main order . Well packed tiles (no breakages ) . Good delivery .”

Tiles360 Ltd 5 star review on 15th April 2023

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Posted 2 years ago

“Excellent range of tiles with competitive pricing. Easy to navigate website. Tiles were quickly dispatched & arrived on the selected delivery date. Overall, a good experience.”

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Posted 2 years ago

“Delivery was quick and the tiles were a good price.”

Tiles360 Ltd 5 star review on 14th April 2023

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Posted 2 years ago

“Very prompt delivery, excellently packed. The products are beautiful, true to the colours shown. Lovely finish. A great range of colours and sizes. I liked that I could order full size samples and wasn't limited to one.”

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Posted 2 years ago

“Customer services were excellent - Jade is a rare gem who goes the extra mile. The delivery was quick & the delivery driver helped me carry the tiles in. Would highly recommend!”

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Posted 2 years ago

“I liked these tiles for my entrance yard path. I need only 8 of them so not even two full packs but I was keen to purchase the extra. Price says £34 x pack but be aware no vat in it. Going to place the order, £35 delivery and £15 extra for small quantity surcharge??? So £ 120 for 12 tiles??? No thank you. Changed my mind”

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Posted 2 years ago

Thank you for your review. We appreciate all reviews, however, I do need to correct you on the VAT issue you have raised. All prices do include VAT as advertised but on the checkout, it gives a breakdown. In fact, it is illegal not to show prices to consumers with VAT included and we would never break the law! With regards to our delivery charges, all tile orders are sent via a palletised service and we are charged in weight bands. The first of these bands is up to 250kg whether this is 1 box or 50 boxes. On orders under £100, we charge the amount we are charged as we can't soak up the full delivery cost due to us keeping our tile prices low.

Posted 2 years ago

“Very good service”

Tiles360 Ltd 5 star review on 6th April 2023

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Posted 2 years ago

“Ordered a sample, came in super quick time. I love the tile but not ready to order yet.”

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Posted 2 years ago

“I needed four more tiles to complete a job. These were arranged and sent out quickly, with no breakages due to the good packaging. Very helpful with excellent customer service.”

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Posted 2 years ago

“Efficient company and customer service team were friendly and answered my query quickly”

Tiles360 Ltd 5 star review on 28th March 2023

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Posted 2 years ago

“Very happy with the tiles. Just found the delivery very pricey, almost as much as the tiles!”

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Posted 2 years ago

Tiles360 Ltd is rated 4.7 based on 919 reviews