Tiles360 Ltd Reviews

4.7 Rating 723 Reviews
93 %
of reviewers recommend Tiles360 Ltd
4.7
Based on 723 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Tiles360 Ltd Reviews

About Tiles360 Ltd:

Our tiles are not only stunning but also amazing value, hardwearing and durable. Choosing the right tiles for your home can be difficult, especially when you want to create a certain look. At Tiles360, we have a fantastic range of wall and floor tiles that will suit all tastes, designs, and styles. What's more, we pride ourselves on giving customer service that is second to none!

Visit Website

Phone:

0345 646 0877

Email:

info@tiles360.co.uk

Delivered on the day stated and were very helpful with an issue I had.
Helpful Report
Posted 2 years ago
Thank you for your review and rating
Posted 2 years ago
A fantastic sales team at the end of a phone , human , helpful and they really go the extra mile to take care of their customers !
Helpful Report
Posted 2 years ago
Thank you for your rating and review. We always strive to give the customer service we would expect ourselves.
Posted 2 years ago
Excellent service, tiles are excellent to work with ,and packed in the boxes in such a way if laid as they come out make a fantastic natural brick pattern would not hesitate to use Tile 360 and recommend their services
Helpful Report
Posted 2 years ago
Thank you for your review and rating. These Moorland Mix look amazing on the floor. Thank you for the photo
Posted 2 years ago
I am very happy with the tiles I received and especially with the service. Two of my tiles arrived broken. I made contact with customer services the same day, and they sent me not two but four replacement tiles without delay. I hope to use this company again in the near future for another project.
Helpful Report
Posted 2 years ago
Thank you for your review and rating. It is nice to hear the high standard of customer service we aim to give doesn't go unnoticed!
Posted 2 years ago
We are delighted with our tiles from TIles 360, they have made a real feature in our bathroom renovation project..everyone who has seen them has been very impressed with both the tiles & my tiling skills! A very helpful company to deal with, answer the phone promptly & politely and same with online chat..my only minor niggle is that they brought forward my delivery date by one day trying to help out as they knew we were in a hurry to get the tiles but they weren't delivered till the day after (the original delivery day) . Other than that a first class service and we would definitely use again. We purchased Sombra green & Sombra white, the white is a slightly off white but in the end looked fantastic & really showed off our new bath! Buy with confidence.
Helpful Report
Posted 2 years ago
Oh WOW.......your bathroom looks amazing. Thank you so much for your rating and in-depth review. And of course this fantastic photo.
Posted 2 years ago
Excellent service! We received the tiles the exact day we choose. No one was broken and they are very good quality. Even the price was great as there is someone else selling the same tiles at a much higher price. Couldn’t recommend more :)
Helpful Report
Posted 2 years ago
Thank you for your review and rating. These Chelsea tiles look amazing in your photo
Posted 2 years ago
The tiles were received on time, and looked just like the picture. Easy to fit, and look great. Reasonable priced too.
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Posted 2 years ago
Oh wow! The Moorland Ash tiles look amazing! Thank you for your review, rating and of course the photo
Posted 2 years ago
Great service. Delivery on time and the one broken tile refunded quickly once notified. Would use again and recommend you.
Tiles360 Ltd 5 star review on 3rd June 2021
Helpful Report
Posted 2 years ago
Thank you for your review and rating. Please do send us a photo when you have finished your project.
Posted 2 years ago
Photo added 15/7/21
Posted 2 years ago
My order of tiles arrived on my chosen date. The delivery driver was happy to wait while we checked all cartons for any damages. Only two were found to be damaged which the driver noted. Tiles360 were quick to have these replaced, or offered money back if they could be used as off cuts. I would recommend Tiles360 to friends and family, We used the tiles for an external patio and they have transformed my garden, they look amazing.
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Posted 2 years ago
Thank you so much for your review and rating. This is the first photo we have seen of the Kent beige and blue outside and it looks amazing!
Posted 2 years ago
Quick delivery and great customer service. We're so pleased with our tiles. Thank you!
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Posted 2 years ago
Thank you for your review and rating. The black and white Victoria look stunning in your hallway
Posted 2 years ago
Delighted with my kitchen finished with tiles. Communication excellent, arrived on time well packaged, delighted with them And have recommended to friends.
Tiles360 Ltd 5 star review on 20th May 2021 Tiles360 Ltd 5 star review on 20th May 2021
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Posted 2 years ago
Thank you for your review, rating and photos.
Posted 2 years ago
Very good service, ordered a sample and arrived in a couple of days , was happy with choice and ordered the full amount needed , received quickly and in good condition, very happy with results look great
Tiles360 Ltd 5 star review on 6th May 2021
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Posted 2 years ago
Thank you Pauline for your review and rating and of course the photo. The Sonic orange look amazing in your kitchen
Posted 2 years ago
Fabulous service , not one broken tile , arrived on a pallet very secure
Helpful Report
Posted 2 years ago
Thank you for your review and rating
Posted 2 years ago
Tile price was excellent, same tile locally was £14 a sq mtr more. Sample tile arrived damaged and full order had one box completely broken in two, but I emailed Helen and she telephoned me to sort out a replacement box, which subsequently arrived within a couple of days. The pallet courier company could improve their service as order arrived two days after they said it would. I believe there have been a few reviews about late delivery but I don’t think Tiles360 deserve a bad review for another company’s faults
Helpful Report
Posted 3 years ago
Thank you for your review and rating. The courier company are currently having issues due to unforeseen circumstances and it is a real frustration. As a rule, they are excellent.
Posted 3 years ago
3 tiles we broken on delivery, Tiles360, Helen in particular, quickly responded and the 3 tiles were replaced in very good time. Customer service was excellent Chris, Ripon, North Yorkshire
Helpful Report
Posted 3 years ago
Thank you for your review and rating. I will make sure your comments are past on to Helen
Posted 3 years ago
Will use again! Love the tiles, great and easy to order. Loved I could choose my delivery date. Great communication from the company. Not impressed with their couriers. Arrived 4 days late. Lovely lady Helen in the office did a lot of calls to the courier company regarding chasing the order. Was about to phone me on the day they did arrive to check it they had actually arrived, but I phoned her.
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Posted 3 years ago
Thank you for your glowing review and rating. I will pass your comments on to our lovely Helen
Posted 3 years ago
Looked everywhere for tiles to complement our Victorian house, and ordered numerous samples that we were disappointed with until we got nd Tiles360. For a comparable price to their competitors, these tiles are in a league of their own. The quality is amazing, and they look much more expensive than they are. Highly recommended
Helpful Report
Posted 3 years ago
Thank you for your rating and review. we would love to see a photo of your finished project
Posted 3 years ago
I can definitely recommend Tiles360. Great choice of tiles and prompt service. The yellow colour tile I chose had been really difficult to find elsewhere.
Tiles360 Ltd 4 star review on 6th April 2021
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Posted 3 years ago
Thank you for your review and rating. The Sonic yellow look fab in your image
Posted 3 years ago
Delivery was efficient and love the tiles. But the customer service was amazing. If your wondering whether to use this company then go forward it. No issues and a really smooth transaction 5 star from me
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Posted 3 years ago
Thank you for your review and rating. We always aim to give the customer service we expect to receive.
Posted 3 years ago
Great quality floor tiles at the best price on the internet, fast delivery and great communication when I moved my delivery date forward. Will definitely use again for future purchases.
Helpful Report
Posted 3 years ago
Thank you for your review and rating
Posted 3 years ago
Tiles360 Ltd is rated 4.7 based on 723 reviews