Tiles360 Ltd Reviews

Name: Tiles360 Ltd
Address: Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Sheffield
Rating: 4.70

4.7 Rating 742 Reviews

92 %

of reviewers recommend Tiles360 Ltd

4.7

Based on 742 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tiles360 Ltd:

Our tiles are not only stunning but also amazing value, hardwearing and durable. Choosing the right tiles for your home can be difficult, especially when you want to create a certain look. At Tiles360, we have a fantastic range of wall and floor tiles that will suit all tastes, designs, and styles. What's more, we pride ourselves on giving customer service that is second to none!

Visit Website

Phone:

0345 646 0877

Email:

info@tiles360.co.uk

Tiles360 Ltd 5 star review on 12th September 2024

Elizabeth T

Tiles360 Ltd 5 star review on 30th June 2024

Jacqui C

281

Anonymous

Anonymous // 01/01/2019

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“Beautiful tiles, quickly sent”

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Posted 1 week ago

“Great service all round. Gina was impeccable and so friendly. I would definelty reccommend Tiles360 to all family and friends especially my tiler. Other than one concern with the attitude of the driver evrything else was on point. Again Gina, you are the BEST!”

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Posted 2 weeks ago

Hi Susan, Thank you so much for your kind review. We will pass the message on for you. Thank you for shopping with us. Kind Regards Team360

Posted 2 weeks ago

“Incredibly impressed with delivery, price and quality of tiles. Will use again!”

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Posted 3 weeks ago

“Great service. Had a small issue which was resolved quickly and with no hassle and I love the tiles!”

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Posted 4 weeks ago

“Beautiful tiles”

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Posted 1 month ago

“Love the tiles, great quality. Were delivered well packaged. No breaks. Would use tiles360 again. Very happy customer.”

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Posted 2 months ago

“Very happy with the tiles and the speed of delivery but the delivery cost is very expensive. I’m worried that I haven’t got enough tiles now and I don’t want to pay £35 for another delivery”

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Posted 2 months ago

Hi Rochelle, Thank you for taking the time to leave a review. If you find you do need to order more tiles please email our customer services who will be able to help. Kind Regards Team360

Posted 2 months ago

“Ordered these for bathroom and liked them so much ordered more for my kitchen. Quick and efficient service”

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Posted 3 months ago

“Excellent tiles perfect for my new kitchen.”

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Posted 3 months ago

“The tile sample was very nice and arrived swiftly but unfortunately it did arrive cracked in half. Although this may have been the carriers fault but perhaps maybe could use more padding when shipping.”

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Posted 3 months ago

“fast delivery, although took a day longer than I had originally booked but I assume this is due to the couriers.”

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Posted 4 months ago

“Ordered samples for bathroom from a number of suppliers Tiles360 delivered quickest and tiles packaged safely without excess Tiles excellent quality and are such a fantastic price Another supplier obviously has to cover the fancy sample boxes with their higher prices Based on the service given getting samples definitely ordering these Gemma tiles in white and green from Tiles360”

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Posted 4 months ago

“They were so helpful in getting the tiles to us on time, would highly recommend and will use again”

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Posted 4 months ago

“Fabulous service. The tiles I ordered are perfect, they were delivered quickly too. Faultless!”

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Posted 5 months ago

“Order and delivery process and choice tiles great, however response of Customer Services about 1 box with production fault in 4 out of 6 tiles is not customer centric as only thinks damage can be done by delivery. Response inflexible as would not acknowledge manufacturing fault. Then would not process a separate paid order for 4 sample tiles as spares. Advice - check every tile fully on day of delivery as they will cite T&C's (48hrs) for any issue. Would not use for a large order due to this issue.”

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Posted 5 months ago

Hi Sarah, thank you for your review. As discussed with yourself and one of our Customer Service Agents over email, we couldn't replace the damaged tiles almost two weeks after you received them. We are happy to replace any damages if you inform us within 48 hours of receiving the goods as you agreed to when accepting our T&C's. If this issue was a manufacturing fault we would have replaced the tiles straight away. Thanks Tiles360

Posted 5 months ago

“Wanted to update my 1920s fireplace turned to Tiles360 good website, quick turnaround arrived promptly and safely very happy”

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Posted 5 months ago

“This time is described as having navy in the design . It is in fact grey , so disappointing .”

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Posted 6 months ago

“Great product. When 24 tiles arrived broken from delivery I received 39 tiles the very next day. Great customer service and speed in dealing with issues.”

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Posted 6 months ago

“Bright these tiles for my courtyard garden Look lovely Very pleased”

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Posted 7 months ago

“Only ordered one for sample. Will be ordering full amount fir front porch steps.”

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Posted 7 months ago

Tiles360 Ltd is rated 4.7 based on 742 reviews