Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.59

4.6 Rating 1,040 Reviews

90 %

of reviewers recommend Tile Warehouse

4.6

Based on 1,040 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 4 star review on 23rd May 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing quality for the low price and fast delivery”

Helpful Report

Hi Joanne! Thank you for your fantastic 5-star review! We're so glad to hear that you found our tiles to be amazing quality at a low price and that the delivery was fast. Your happiness is what we strive for! If you have any questions or need assistance in the future, please don’t hesitate to get in touch. We're always here to help! Best, Oliver Tile Warehouse Team

“Great comms and lovely tiles- many thanks!”

Helpful Report

Hi Ian! Thank you for your lovely 5-star review! We're delighted to hear that you appreciated our communication and the tiles. Your feedback means a lot to us! If you have any further questions or need assistance, please don't hesitate to get in touch. We're always here to help! Best, Oliver Tile Warehouse Team

“Smooth online transaction , A good competitive price free delivery on orders over £300. very good communication when i wanted to add more to my order. samples sent out which helped. delivered on date as i requested .good rapport with driver who was very professional. only one broken tile out of 16 boxes which was used by my tiler good quality tiles . very please and happy to recommend Tile warehouse.”

Helpful Report

Hi NIR! Thank you for your outstanding 5-star review! We’re delighted to hear you had such a smooth online transaction and that our communication made adding to your order easy. It’s great to know that the samples were helpful and that everything arrived on your requested date. We appreciate the shout-out about our professional driver and are glad to hear you're satisfied with the quality of the tiles. Your recommendation means the world to us! If you ever need anything else, please reach out. We’re always here to assist! Best, Oliver Tile Warehouse Team

“Very easy to deal with and excellent service quick delivery . Delivery courier very courteous and accommodating cannot find fault with anything highly recommend this company.”

Helpful Report

Hi Paul! Thank you for your wonderful 5-star review! We're delighted to hear that you found our service easy and that your delivery experience was excellent. Your kind words about our courier are much appreciated too! We truly value your recommendation and look forward to serving you again in the future. If you have any questions or need assistance, feel free to reach out anytime! Best, Oliver Tile Warehouse Team

“Very helpful staff, very prompt service, delivery was next day. Would highly recommend,”

Helpful Report

Hi Christine! Thank you for your wonderful 5-star review! We're delighted to hear that our staff was helpful and that you received prompt service and next-day delivery. Your recommendation means the world to us! If you have any questions or need assistance in the future, please don’t hesitate to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

“Delivered on the day I requested. Very efficient service. The tiler has now finished the job and I am happy. Nice pattern, and the image was true to what was delivered.”

Helpful Report

Hi Lucinda! Thank you for your fantastic 5-star review! We're delighted to hear that your tiles were delivered as requested and that you're happy with the finished job. It's great to know that the pattern was true to what you expected! If you have any further questions or need assistance in the future, feel free to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

“good product at a great price, quick delivery as well will use again when needed”

Helpful Report

Hi BC! Thank you for your stellar 5-star review! We're delighted to hear you found our product at a great price and that the delivery was quick. Your support means the world to us, and we’re excited to serve you again whenever you need! If you have any questions or need assistance in the future, don’t hesitate to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

“Quick to despatch the sample tiles. Excellent service.”

Helpful Report

Hi Alvin! Thank you for your excellent 5-star review! We’re delighted to hear that you found our service quick and efficient. Your satisfaction means a lot to us! If you need any further assistance or have questions in the future, please feel free to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

“Second time I've purchased from tile warehouse and will be my go to place in the future, great prices and fast delivery.”

Helpful Report

Hi Brendan! Thank you for your awesome 5-star review! We’re delighted to hear that this is your second purchase with us and that you found our prices and delivery service to your liking. Your trust means the world to us! If you need anything or have any questions in the future, feel free to reach out anytime. We’re here to help! Best, Oliver Tile Warehouse Team

“Speedy delivery and competitive price.”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We're delighted to hear you experienced speedy delivery and found our prices competitive. Your satisfaction is invaluable to us! If you have any questions or need assistance in the future, feel free to reach out anytime. We're always here to help! Best, Oliver Tile Warehouse Team

“Speedy sample delivery and excellent website. Very pleased with the quality of the products and the friendly and helpful customer service.”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We're delighted to hear that you enjoyed our speedy sample delivery and found our website to be excellent. It’s wonderful to know that you are pleased with the quality of our products and the service from our team! If you ever have any questions or need assistance in the future, don’t hesitate to get in touch. We’re always here to help! Best, Oliver Tile Warehouse Team

“Excellent service from start to finish! Very pleased that the driver even delivered the pallet into the driveway. Would definitely recommend and use again! Although we have not unpacked the tiles I’m sure they will be fine!”

Helpful Report

Hi Lesley! Thank you for your fantastic 5-star review! We're so glad to hear you had an excellent experience from start to finish and that our driver could assist by delivering the pallet right into your driveway. Your recommendation means the world to us! Once you unpack the tiles, we hope you love them just as much. If you need any assistance or have questions in the future, feel free to reach out anytime. We're always here to help! Best, Oliver Tile Warehouse Team

“Very good product”

Helpful Report

Hi Geoffrey! Thank you for your wonderful 5-star review! We're delighted to hear that you are enjoying our product. Your feedback means a lot to us! If you have any questions or need further assistance, feel free to reach out anytime. We're always here to help! Best, Oliver Tile Warehouse Team

“Quick and efficient service. Tiles are just as described.”

Helpful Report

Hi there! Thank you for your wonderful 5-star review! We're so glad to hear that you found our service to be quick and efficient, and that the tiles met your expectations. Your feedback means the world to us! If you have any questions or need anything in the future, feel free to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

“Purchased the sage metro tile. Unfortunately badly damaged in transit and less than a quarter of the amount could be used. Phoned customer service and replacements were despatched that same day. Second batch arrived much more securely wrapped. Even so some tiles had broken corners but we had enough to do the job comfortably. Other than that tile seems to be good quality and consistent across all tiles. Happy customer. Alexandros was excellent to deal with.”

Helpful Report

Hi Jackie! Thank you for your excellent 5-star review! We're glad to hear that you were ultimately satisfied with your sage metro tile and that our customer service team, especially Alexandros, could assist you promptly. We understand how important secure packaging is, and we appreciate your feedback as we continuously strive to improve. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

Helpful Report

Hi Jackie! Thank you for your detailed 5-star review! We're so sorry to hear about the initial issues with your tiles, but we're glad that our customer service and Alexandros could assist you quickly. It's great to know that the replacement tiles were much better packaged, and we appreciate your understanding regarding the minor damages. Your feedback on the tile quality is much appreciated! If you have any further questions or need assistance, please don’t hesitate to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

“Good product range and fair prices.”

Helpful Report

Hi Daniel! Thank you for your fantastic 5-star review! We're delighted to hear that you appreciate our product range and fair prices. Providing great value is what we're all about! If you have any questions or need help in the future, feel free to reach out. We're always here to assist you! Best, Oliver Tile Warehouse Team

“Both dean and Oliver were very helpful right from the beginning of my inquiry. When trying to place my order Oliver talked me through it, about how many I would need, and kept me informed of delivery. Which was less than 24 hrs. I would highly recommend this company. Thank you”

Helpful Report

Hi Christine! Thank you for your wonderful 5-star review! We’re delighted to hear that Dean and Oliver were able to assist you with your inquiry and order. Exceptional service is our goal, and we love knowing that we kept you informed throughout the process! We truly appreciate your recommendation and look forward to serving you again in the future. If you have any questions or need further assistance, just let us know! Best, Oliver Tile Warehouse Team

“Easy to order and quick delivery.”

Helpful Report

Hi Jim! Thank you for your fantastic 5-star review! We’re delighted to hear that you found our ordering process easy and appreciated the quick delivery. Your satisfaction is what motivates us! If you have any questions or need assistance in the future, just let us know. We’re here to help! Best, Oliver Tile Warehouse Team

“The service was absolutely fantastic, the tiles arrived promptly and the delivery driver was amazing and helpful.”

Helpful Report

Hi Carol! Thank you so much for your fantastic 5-star review! We're delighted to hear that you had such a positive experience with our service and that your tiles arrived promptly. Our delivery team always strives to be helpful and supportive! If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help! Best, Oliver Tile Warehouse Team

Tile Warehouse is rated 4.6 based on 1,040 reviews