Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.59

4.6 Rating 1,094 Reviews

90 %

of reviewers recommend Tile Warehouse

4.6

Based on 1,094 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 3rd August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great”

Helpful Report

Hi there! Thank you for your great 5-star review! We're so happy to hear that you had a positive experience with us. If you need anything else or have any questions, feel free to reach out. We’re always here to help! Best regards, Roger Tile Warehouse Team

“Really good”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We're thrilled to hear that you found your experience really good. Your satisfaction means the world to us! If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again soon! Best regards, Roger Tile Warehouse Team

“Good service”

Helpful Report

Thank you so much for your wonderful 5-star rating of Tile Warehouse! We truly appreciate your support and are thrilled to hear that you had a positive experience with our services. We take great pride in delivering good service to our valued customers. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for choosing Tile Warehouse!

“Great company”

Helpful Report

Thank you so much for giving Tile Warehouse a perfect 5-star rating! We truly appreciate your support and we're thrilled to hear that you had a great experience with us. Our team at Tile Warehouse works tirelessly to provide exceptional products and services, and it's rewarding to know that it's being appreciated by customers like you. We hope to serve you again in the future and please feel free to reach out if you need any further assistance. Great company!

“Good”

Helpful Report

Thank you for your fantastic 5-star rating of Tile Warehouse! We truly appreciate your support and are thrilled to hear that you had a good experience with us. We strive to provide exceptional products and service to our customers, and your positive feedback motivates us to keep up the good work. We look forward to serving you again in the future.

“Nice and easy!”

Helpful Report

Thank you so much for your fantastic 5-star rating of Tile Warehouse! We truly appreciate your support and are thrilled to hear that your experience with us was nice and easy! We aim to provide our customers with a hassle-free shopping experience, so it's wonderful to know that we have succeeded. If you have any more feedback or questions in the future, please feel free to reach out. Thank you for choosing Tile Warehouse, we look forward to serving you again!

“Easy to use website”

Helpful Report

Thank you so much for your glowing 5-star rating of Tile Warehouse! We truly appreciate your kind words and are thrilled to hear that you found our website easy to use. We work tirelessly to provide a seamless online experience for our valued customers like yourself. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. Thanks again for choosing Tile Warehouse!

“Great website”

Helpful Report

Thank you so much for your fantastic 5-star rating of Tile Warehouse! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. Great website indeed, it's wonderful to know that our efforts in providing a seamless online shopping experience are being recognized. We always strive to offer a wide variety of quality tiles and ensure our website is user-friendly. Thank you again for choosing Tile Warehouse, and we look forward to serving you again in the future!

“Great website and easy to order.”

Helpful Report

Thank you so much for your 5-star rating of Tile Warehouse. We're thrilled to hear that you found our website great and the ordering process easy. Your kind feedback is highly appreciated, and we hope to serve you again in the future. Thanks again for choosing Tile Warehouse!

“Just a warning that they don’t bring the deliveries into your property they just leave them at the side of the road so you need to be worry of that that you have the right people to be able to move that delivery from the pavement into your property on the day of delivery so it doesn’t block up pavements and paths this company doesn’t help you with that or put it onto your property. And they leave pallets for you to dispose of even if you’ve only ordered free small packs of tiles.”

Helpful Report

“Provided small quantity at very competitive price and with very quick delivery”

Helpful Report

Dear Nick, Thank you so much for your outstanding 5-star rating of Tile Warehouse! We truly appreciate your support and are thrilled to hear about your positive experience with us. We strive to offer the best prices and ensure quick delivery for our valued customers. Your words resonate with our commitment to provide a seamless shopping experience. Thank you once again for choosing Tile Warehouse. We look forward to serving you again in the future! Warm regards, Roger

“Excellent amount of tile designs to choose from. Online service very good, quick and efficient handling of my order, albeit small. Highly recommended.”

Helpful Report

Dear Janice, Thank you so much for your outstanding 5-star rating of Tile Warehouse! We greatly appreciate your kind words and are thrilled to hear that you had an excellent experience with us. We take pride in our extensive collection of tile designs, and we are delighted that you found a selection that suited your needs perfectly. Our team strives to provide the best online service possible, ensuring quick and efficient handling of every order, no matter how big or small. Your high recommendation means the world to us, and we are grateful for your support. Please do not hesitate to reach out if you need any further assistance in the future. Best regards, Alex Tile Warehouse Customer Support Team

“The ordering process was simple and quick, with a good selection of tiles to choose. Delivery was fast and the tiles arrived on the specified date.”

Helpful Report

Dear Trevor, Thank you so much for taking the time to rate Tile Warehouse with 4 stars! We greatly appreciate your feedback and we're thrilled to hear that you found the ordering process simple and quick. We take pride in offering a good selection of tiles to choose from. It's also wonderful to know that the delivery was fast and the tiles arrived on the specified date. We strive to provide excellent service and ensure that our customers receive their orders promptly. We value your support and look forward to serving you again in the future! Best regards, Roger

“Website is not mobile friendly. If you open the filter you can’t get out”

Helpful Report

Good Afternoon, Thanks for bringing the above to our attention. We have raised this to be resolved with web development team and believe this will be amended shortly. Thanks again for your feedback. Kind Regards,

“I'm trying to match som old tiles and requested initially a sample tile, which arrived the next day, as it was a perfect match I ordered a further quantity which again arrived the next day, brilliantly and safely packaged. I will come to this company for all my tiling requirements in the future,”

Helpful Report

Dear Judith, Thank you so much for your amazing 5-star rating of Tile Warehouse. We are thrilled to hear that you had a fantastic experience with us and that we were able to provide you with the perfect match for your old tiles. We greatly appreciate your loyalty and trust in our company for all your tiling requirements. It means a lot to us that you chose to rely on us for your needs and that we were able to meet your expectations promptly. Once again, thank you for taking the time to share your positive feedback. We look forward to serving you in the future and providing you with exceptional service and high-quality tiles. Warmest regards, Roger

“Excellent customer service from Oliver in Sales! He was very professional in dealing with our requirements Thanks!”

Helpful Report

Dear John, Thank you so much for your fantastic 5-star rating of Tile Warehouse! We greatly appreciate your support and loyalty to our store. We are thrilled to hear that you had an excellent experience with Oliver in Sales. We pride ourselves on delivering excellent customer service, and it's always a pleasure to know that our staff, like Oliver, has been able to meet your requirements in a professional manner. Once again, thank you for being a loyal customer. We truly value your business and look forward to serving you again in the future. Warm regards, Roger

“Quality of the tiles I bought was superb. I bought ten pallets of tiles from tile warehouse. When prices elsewhere were cheaper, they worked tirelessly to be able to offer a cost effective solution and ensure their price was the best on the market. For the volume I bought, this generated a very worthwhile saving. Service and communication was second to none.”

Helpful Report

Thank you so much for your glowing 5-star rating of Tile Warehouse! We greatly appreciate your kind words and are thrilled to hear that you were delighted with the quality of the tiles you purchased. Our team worked tirelessly to provide you with a cost-effective solution, ensuring that our price was the best in the market, even when prices elsewhere were cheaper. We are pleased to know that this resulted in a significant saving for you, making your purchase all the more worthwhile. We also take pride in our exceptional service and communication, and it's fantastic to hear that we exceeded your expectations in this regard. Thank you once again for choosing Tile Warehouse, and we look forward to serving you again in the future.

“Delivered on time. Unfortunately a box was damaged. Contacted customer service who were very helpful . Refunded straight away. Would definitely recommend”

Helpful Report

Dear Joanne, Thank you so much for your wonderful 5-star rating of Tile Warehouse! It's brilliant to hear that you had a great experience with us. We are sorry to hear about the damaged box, but we are glad to know that our customer service team was able to assist you promptly. We always strive to provide excellent service and ensure that our customers are satisfied. Your recommendation means a lot to us, and we really appreciate you taking the time to share your positive experience. If there's anything else we can do to assist you in the future, please don't hesitate to reach out. Once again, thank you for choosing Tile Warehouse and for your kind words. We look forward to serving you again! Best regards, Roger

“The plumber unexpectedly moved up the date for a showerroom re-fit, so I needed tiles urgently. Ordered online from Tile Warehouse, who delivered exactly the tiles I needed the very next day. Some tiles were broken on opening, and lovely Alexandros in Customer Services immediately re-orderd replacements for delivery next working day. We couldn't be happier with the result and the customer service that ensured the job got finished on schedule. We're happy, the bathroom fitter was happy, and Tile Warehouse and Alexandros should be very pleased with themselves. Good job all 'round!”

Helpful Report

Hi there! Thank you so much for your fantastic 5-star review! We’re thrilled to hear that we could meet your urgent tile needs and that Alexandros was able to assist you quickly with replacements. Ensuring your project stays on track is our top priority, and it’s wonderful to know that you, the bathroom fitter, and the whole team are happy with the outcome. If you ever need anything else in the future, don’t hesitate to reach out. We look forward to helping you again! Best regards, Roger Tile Warehouse Team

“Beautiful tiles and most impressed with customer service. My first order with Tile warehouse and Ollie was fantastic throughout the whole ordering process from samples to delivery. Alexandros also. Thank you for helping me with my renovation project and helping me find the perfect tile for a period property but also at an affordable price.”

Helpful Report

Dear Holly, Thank you so much for your incredible 5-star rating of Tile Warehouse! We are absolutely thrilled to hear that you had a wonderful experience with our beautiful tiles and were impressed with our customer service. It is always a pleasure to assist customers like you in finding the perfect tile for their renovation projects, especially for period properties. We are delighted to have been a part of your journey and to have offered our support from samples all the way through to delivery. Ollie and Alexandros have certainly made a positive impact, and we will make sure to pass on your kind words to them. We truly appreciate your loyalty as a customer, and we look forward to continuing to serve you in the future. If there is anything else we can assist you with, please do not hesitate to reach out. Thank you again for choosing Tile Warehouse! Warm regards, Roger

Tile Warehouse is rated 4.6 based on 1,094 reviews