Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.52

4.5 Rating 2,070 Reviews

88 %

of reviewers recommend Tile Warehouse

4.5

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered and delivered quickly and on time, would order from here again..”

Helpful Report

Thank you so much for your excellent rating of Tile Warehouse! We are glad to hear that the order was delivered quickly and on time as promised. We look forward to serving you again in the future.

“Samples arrived very promptly. Thank you.”

Helpful Report

I am glad you received your samples in a timely manner. Please do not hesitate to get back to get in touch either by chat, call on 0800 1381668 or by email customerservice@tilewarehouse.co.uk Thanks for taking the time to leave your review.

“Great tiles and great service”

Helpful Report

Thank you so much for your 5 star rating of Tile Warehouse! We are so glad to hear that you liked our great tiles and great service!

“The tiles were delivered on time and safely without any damage. The price is competitive and according with the quality. The colour was a bot different but this has been advertised on the website as lights might impact the shade of the tiles.”

Helpful Report

Thank you, Alexandra, for your 5-star rating of Tile Warehouse! We're glad to hear that the tiles were delivered on time and safely, with no damage. We also appreciate the feedback regarding the advertised change in color from lights impacting the shade of the tiles. We are so happy to have customers like you and thank you for your loyalty!

“Quick and easy to order.Well packaged.”

Helpful Report

Thank you for your 5 star rating, Angus! We are glad to hear that ordering from us was quick and easy, and that the packaging was well done. It means a lot to us to receive such a great review.

“Fabulous choice and easy to navigate website. My tiles were a great price and delivered on the day of my choosing. Great service and communication throughout. I would highly recommend Tile Warehouse”

Helpful Report

Thank you, Emma! We are so glad you had such a positive experience with Tile Warehouse. We strive to provide great service and pricing, and we're so glad you found our website easy to navigate. We look forward to doing business with you again in the future!

“Brilliant service”

Helpful Report

Thank you Elizabeth for giving Tile Warehouse a 5 star rating! We appreciate your support and are delighted that you've had a brilliant service experience from us.

“Good price, they look to be quality tiles and ordering and delivery process was easy 😀”

Helpful Report

Thank you for your 5 star rating! We are delighted to hear that you found the price, quality, and ordering and delivery process to be satisfactory. We take pride in providing top notch service and appreciate your positive feedback!

“Prompt and efficient service.”

Helpful Report

Thank you for your 5 star rating of Tile Warehouse! We are very pleased to hear that you enjoyed our prompt and efficient service!

“Tile sample delivery fast and the tile was well packaged. Loved the tile, but have decided to do something different other than tile. Would definitely come back for future tiling needs.”

Helpful Report

Thank you very much for the top rating, Alison! We're glad to hear that the tile sample delivery was fast and the tile was well packaged. We hope you found the look you were aiming for, even if you eventually decided to do something different. We look forward to serving you in the future.

“Tiles will look good on bathroom walls once done very pleased with them”

Helpful Report

Thank you so much for your 5-star rating of Tile Warehouse! We're glad to hear that you're pleased with how your tiles look - they're sure to be an attractive addition. And thank you for being a loyal customer!

“I ordered one full tile and 1 sample tile. We are moving into a new build bungalow and will be buying some tiles on March once the bungalow is built. Very prompt, excellent service both tiles arrive in tact, very good packaging.”

Helpful Report

Thank you so much for your 5 star rating of Tile Warehouse Anne! We really appreciate your positive feedback and we are so pleased to hear that the tiles arrived in tact and with excellent service. We look forward to your order in March and wish you the best of luck with your new build bungalow!

“Arrived on time and works well good product”

Helpful Report

Thank you Paul for your 5 star rating! We're glad to hear that the Tile Warehouse product arrived on time and is working well for you! We appreciate your feedback.

“Great service,free samples delivered very quickly by post,great products.”

Helpful Report

Thank you so much for your 5 star rating of Tile Warehouse, Brian! We are delighted to hear you enjoyed great service, free samples delivered quickly by post, and great products. We really appreciate your positive feedback.

“Tiles arrived very quickly. Exactly as described.”

Helpful Report

Thank you so much for your five star rating of Tile Warehouse. We are so glad that the tiles arrived quickly and were exactly as described. We appreciate you being a loyal customer and hope to work with you again soon!

“Nice quick delivery tiles reasonable price but please let people know about added VAT to be added to the final price.”

Helpful Report

Thank you so much for your 5 star rating! We really appreciate your feedback, and we're so glad that you had a great experience with the quick delivery and reasonable prices. All our prices include VAT at every point of the journey, from start to finish, however we do separate out the VAT at the end in the total pricing for the business user to be able to claim it back. Sorry for any confusion.

“good service, great delivery man”

Helpful Report

Thank you so much, Peter, for your wonderful 5-star rating of Tile Warehouse! I'm very pleased to hear that you found our service and delivery man to be excellent. Your positive feedback is greatly appreciated!

“Excellent service, prompt delivery and very prompt replacement of the few broken tiles we had. Would certainly use again.”

Helpful Report

Thank you so much, Paul, for your 5 star rating! We really appreciate your loyalty and are glad that you had an excellent experience with our prompt delivery, services, and prompt replacement of the few broken tiles that you had. We look forward to serving you again should you need any more tiles!

“Great service, quick and efficient delivery. Tiles are excellent quality.”

Helpful Report

Thank you for your five star rating! We are happy that you enjoyed our great service, quick and efficient delivery, and excellent quality tiles. It is satisfying to know that we are providing the best quality and experience for our customers.

“Arrived quickly well packed”

Helpful Report

Thank you so much for giving Tile Warehouse a 5 star rating! We are delighted to hear that your order arrived quickly and was well packed, and we appreciate you taking the time to share your experience.

Tile Warehouse is rated 4.5 based on 2,070 reviews