Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.52

4.5 Rating 2,070 Reviews

88 %

of reviewers recommend Tile Warehouse

4.5

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with tiles”

Helpful Report

Hi Chris, Thanks for your 5-star review. We’re glad you’re very happy with the tiles. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“The adhesive was difficult to work with but the price was good. E.g. You had less than a few minutes working time no matter what mix you made.”

Helpful Report

Hi Alex, Sorry to hear the adhesive was difficult to work with, though glad the price worked for you. If you’d like, please share your order number and a few details about the mix you used and the working time you experienced, and we’ll look into options or guidance to help for future orders. Kind regards, Team Tile Warehouse

“Excellent service and beautiful tiles. We used the tiles in our rental kitchen and they looked classy and elegant!”

Helpful Report

Hi Rebecca, Thanks for your 5-star review. We’re glad you found the service excellent and the tiles beautiful. If there’s anything more we can do, please let us know. Warm regards, Team Tile Warehouse

“Great quality tiles despatched promptly.”

Helpful Report

Hi Anna, Thanks for your 5-star review. We’re glad you’re happy with the great quality tiles and prompt dispatch. If there’s anything else we can help with, just let us know. Warm regards, Team Tile Warehouse

“great service, easy to work with, very prompt delivery, driver exceptionally helpfull as I had broken ribs at the time. Would recommend 100%”

Helpful Report

Hi Kathryn, Thanks for your 5-star review. We’re glad you felt the service was great, delivery was prompt, and the driver was exceptionally helpful during your injury. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Nice tiles, reasonable price, prompt delivery”

Helpful Report

Hi Robert, Thanks for your 5-star review. We’re glad you’re happy with the tiles, price, and delivery. If there’s anything else we can do to make it a 5-star experience, please let us know. Warm regards, Team Tile Warehouse

“As advertised, bought the tiles, arrived on time, look great. Some came broken and they quickly offered either a refund or replacement. Great company.”

Helpful Report

Hi Javier, Thanks for your 5-star review. We’re glad the tiles arrived on time and look great, and we’re pleased we could quickly resolve the broken pieces with a refund or replacement. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Wonderful!”

Helpful Report

Hi Tristen, Thanks for your 5-star review. We’re glad you had a wonderful experience with Tile Warehouse. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Great products, delivered quickly and with no damages!”

Helpful Report

Hi there, Thanks for your 5-star review. We’re glad you liked the products and the fast, damage-free delivery. If there’s anything else we can do to help, just let us know. Warm regards, Team Tile Warehouse

“Dean was very helpful and the tiles arrived quickly.”

Helpful Report

Hi Richard, Thanks for your 5-star review. We’re glad Dean was helpful and that the tiles arrived quickly. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Excellent website and really easy to work out what i needed”

Helpful Report

Hi there, Thanks for your 5-star review. We’re glad the website is easy to use and that you found what you needed. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Unable to speak to a human. Unable to take off VAT as we do not pay it in the Channel Islands. I've not received my goods as yet so Unable to comment on my product delivery.”

Helpful Report

Hi John, I’m sorry you’re having trouble getting in touch and for any confusion around VAT. I’d like to help get this sorted and check on your order status. Could you please share: - your order number - a brief note on the VAT issue and the Channel Islands context We’ll investigate with our team and get back to you as quickly as possible. If you’d prefer, you can also reply with your preferred resolution and we’ll do our best to accommodate. Thank you for your patience. Kind regards, Team Tile Warehouse

“Very good service along with exellent communication , made for a great experience.”

Helpful Report

Hi Christopher, Thanks for your 5-star review. We’re glad the service and communication were excellent and that it made for a great experience. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“The whole process was extremely smooth and easy. From order to delivery inclusive of any amendments in-between. The quality of the tiles is just fantastic and cannot be faulted.”

Helpful Report

Hi Hina, Thanks for your 5-star review. We’re glad the process was smooth from order to delivery and that you’re happy with the tiles. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Excellent service from this Company . My new 3 colour metro pattern looks great in the kitchen . Very useful being able to order in tile numbers rather than by box.”

Tile Warehouse 5 star review on 26th January 2026

Helpful Report

Hi Ian, Thanks for your 5-star review. We’re glad you’re happy with the service, the 3-colour metro pattern in the kitchen, and that ordering by tile numbers was useful. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Very pleased”

Helpful Report

Hi val, Thanks for your 5-star review. We’re glad you’re very pleased. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Good choice of delivery dates which was helpful. Tiles delivered in good condition.”

Helpful Report

Hi Rhea, Thanks for your 5-star review. We’re glad the delivery dates were helpful and that the tiles arrived in good condition. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Concise website with all product informatiuon required”

Helpful Report

Hi Bryan, Thanks for your 5-star review. We’re glad you found the website concise and that all the product information you needed was there. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Fantastic service and delivery time. I had a little problem with the order and it was sorted out quickly and professionally in a timely manner. The tiles were beautiful and I will definitely do business with you again. Thank you very much for your service.”

Helpful Report

Hi Yvonne, Thanks for your 5-star review. We’re glad our service and delivery time met your expectations and that we resolved the issue quickly and professionally. It’s lovely to hear you’re happy with the tiles and that you’d buy from us again. Warm regards, Team Tile Warehouse

“Delivered promptly.”

Helpful Report

Hi there, Thanks for your 4-star review. We’re glad you felt there was value for money. If there’s anything we can do to make it a 5-star experience, please let us know. Warm regards, Team Tile Warehouse

Tile Warehouse is rated 4.5 based on 2,070 reviews