Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.54

4.5 Rating 1,344 Reviews

89 %

of reviewers recommend Tile Warehouse

4.5

Based on 1,344 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 1st October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with quality of my tiles. Good communication between Tile Warehouse and delivery firm . Will use again if I need more tiles.”

Helpful Report

Hi Susan! Thank you for your fantastic 5-star review! We're thrilled that you're impressed with the quality of your tiles and that communication between us and the delivery firm met your expectations. We're here whenever you need more tiles in the future! Just let us know how we can assist you. Best, Oliver Tile Warehouse Team

“Lovely tiles .”

Helpful Report

Hi Lesley! Thank you for your lovely 5-star review! We’re thrilled to hear that you love the tiles! Your satisfaction is our top priority, and we appreciate your kind words. If you have any questions or need help in the future, don’t hesitate to reach out. We’re always here for you! Best, Oliver Tile Warehouse Team

“placed order picked delivery date which came then told items were out of stock for 1 month refund request accepted and issued”

Helpful Report

Hi there! Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced with your order and stock availability. It’s great to know that your refund request was handled promptly, and we appreciate your understanding. If there's anything else we can do to assist you, please don’t hesitate to let us know. We're here to help! Best, Oliver Tile Warehouse Team

“I have received the best Customer Service and would not choose to order my future Tiles from any other company. From the moment I first contacted Tile Warehouse for an initial Enquiry I was immediately given clear information from a friendly team who cares and help was always on hand thereafter. Thank you for being so great, will happily order from you again & highly recommend!”

Helpful Report

Hi Maya! Thank you for your incredible 5-star review! We're absolutely delighted to know that our customer service made such a positive impression on you. Our team truly cares, and your kind words motivate us to keep providing the best support possible! We can't wait to assist you with your future tile orders. If you need anything or have any questions, please feel free to reach out anytime—we're always here to help! Best, Oliver Tile Warehouse Team

“first time used tile warehouse as a company very good. got the tiles I needed to repair a job and delivery was also good would recommend.”

Helpful Report

Hi Stephen! Thank you for your fantastic 5-star review! We’re delighted to hear that your first experience with Tile Warehouse was so positive and that we could help you find the tiles you needed. Your recommendation means a lot to us! If you have any questions or need assistance in the future, please don't hesitate to reach out. We’re always here to help! Best, Oliver Tile Warehouse Team

“bought tiles off tile warehouse online with no problems, communication very good, delivery free over £300 spend. easy web site.”

Helpful Report

Hi Niel! Thank you for your fantastic 5-star review! We're delighted to hear that your online experience with us was smooth and that you appreciated our communication and free delivery. Making your shopping experience easy and enjoyable is our goal! If you have any questions or need assistance in the future, please feel free to reach out anytime. We're always here to help! Best, Oliver Tile Warehouse Team

“Good quality product, definitely recommend.5 Star ⭐ service.Fast delivery”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We're delighted to hear that you are happy with the quality of our product and appreciated our fast service. Your recommendation means the world to us! If you have any questions or need assistance in the future, feel free to reach out anytime. We're always here to help! Best, Oliver Tile Warehouse Team

“Very efficient and pleased with my order thankyou”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We're so pleased to hear that you found your order efficient and are happy with it. Your satisfaction means the world to us! If you need any assistance or have questions in the future, feel free to get in touch anytime. We're always here to help! Best, Oliver Tile Warehouse Team

“Tiles arrived very quickly and there were no breakages. They looked awesome and as good or better than in the images. Price was excellent and although project not 100% complete is looking brilliant and very happy. Many thanks”

Helpful Report

Hi James! Thank you for your fantastic 5-star review! We're so happy to hear that your tiles arrived quickly and in perfect condition. It’s wonderful to know that they look as awesome as you hoped! Your satisfaction is incredibly important to us, and we’re delighted to be part of your project. If you need anything else or have any questions as you finish up, feel free to reach out anytime. We’re here to help! Best, Oliver Tile Warehouse Team

“Gorgeous tile, good price, delivered on time.”

Helpful Report

Hi there! Thank you for your wonderful 5-star review! We're delighted to hear that you loved the gorgeous tile at a great price and that your delivery was on time. Your satisfaction means the world to us! If you have any questions or need further assistance, please feel free to reach out anytime. We're always here to help! Best, Oliver Tile Warehouse Team

“Excellent service that couldn't be matched by another tile supplier.”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We’re so glad to hear that you experienced excellent service with us. Knowing that we could meet your needs is what we strive for! If you have any questions or need further assistance, feel free to reach out anytime. We're always here to help! Best, Oliver Tile Warehouse Team

“Not used yet but everything arrived on time and seems to be undamaged.”

Helpful Report

Hi Andrew! Thank you for your wonderful 5-star review! We're delighted to hear that everything arrived on time and in good condition. Your peace of mind is important to us! If you have any questions or need assistance in the future, please feel free to reach out. We're here to help! Best, Oliver Tile Warehouse Team

“Prompt delivery, good follow up”

Helpful Report

Hi Deidre! Thank you for your fantastic 5-star review! We're delighted to hear that you experienced prompt delivery and good follow-up from our team. Your satisfaction is very important to us! If you need any further assistance or have any questions, please feel free to reach out anytime. We're always here to help! Best, Oliver Tile Warehouse Team

“Great stuff Great company”

Helpful Report

Hi Brian! Thank you so much for your amazing 5-star review! We really appreciate your kind words about our products and company. It's wonderful to know that you had a great experience with us! If there's anything more we can do for you in the future, please don’t hesitate to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

“Extras, as I can't count clearly..!! Arrived next day, as required...”

Helpful Report

Hi Martin! Thank you for your excellent 5-star review! We're delighted to hear that your order arrived the next day as needed. Your satisfaction is our priority, and it’s great to know we hit the mark! If you need anything else or have any questions in the future, feel free to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

“Very pleased with the service. However, I haven't chosen my kitchen cabinets yet, so flooring options will have to wait a bit longer.”

Helpful Report

Hi there! Thank you for your wonderful 5-star review! We're thrilled to hear that you were pleased with our service. We completely understand that choosing kitchen cabinets can take some time, and we’re here whenever you’re ready to explore flooring options! If you need any assistance or have questions in the meantime, feel free to reach out. We're here to help! Best, Oliver Tile Warehouse Team

“Very good communication and very helpful. Delivery was very fast. I’ll order more”

Helpful Report

Hi Valon! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our communication helpful and that your delivery was prompt. Your satisfaction is our priority, and we can't wait to assist you with your next order! If you need anything else, feel free to reach out anytime. We're always here to help! Best, Oliver Tile Warehouse Team

“Good service and well packaged and well priced products. Please check the tiles before odrerin as the pictures on the web site are not high definition.”

Helpful Report

Hi Ian! Thank you for your lovely 4-star review! We're glad you received good service and that your products were packaged and priced well. We appreciate your feedback on the tile pictures and will definitely take it into consideration for future enhancements. If you have any further questions or need help, feel free to reach out. We're here for you! Best, Oliver Tile Warehouse Team

“I was impressed with the speedy service. Kept me well informed of who the couriers were and when to expect delivery of my order, to within a couple of hours. I highly recommend this reliable business.”

Helpful Report

Hi Patricia! Thank you for your fabulous 5-star review! We're so glad to hear that you were impressed with our speedy service and communication. Keeping you informed is important to us, and we appreciate your recommendation of our business! If you have any further questions or need assistance in the future, don’t hesitate to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

“Absolutely amazing customer service. Helpful and informative. Delivery was really fast and not like other companies in the past all got delivered without any damage. Would definitely order again”

Helpful Report

Hi Aneta! Thank you so much for your incredible 5-star review! We're delighted to hear you experienced amazing customer service and fast delivery. We take great pride in ensuring that your order arrives without any damage! If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We can’t wait to serve you again! Best, Oliver Tile Warehouse Team

Tile Warehouse is rated 4.5 based on 1,344 reviews