Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.52

4.5 Rating 2,070 Reviews

88 %

of reviewers recommend Tile Warehouse

4.5

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery of samples ,I requested.”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We're thrilled to hear that you received your samples quickly. At Tile Warehouse, we pride ourselves on our fast and efficient service, and it's wonderful to know we met your expectations. If there's anything more you need or if you have any questions, feel free to reach out. We're always here to help! Best regards, Roger Tile Warehouse Team

“a service above and beyond of I have experienced with this company , outstanding, congratulations..”

Helpful Report

Hi Aissa! Thank you for your outstanding 5-star review! We're so grateful for your kind words and thrilled to hear that you had a service experience above and beyond your expectations. It’s always our goal to provide exceptional service, and your recognition means a lot to us. If there's anything else you need or any questions you have, please feel free to reach out. We're always here to assist you! Best regards, Roger Tile Warehouse Team

“Easy customer experience and delivery as promised thank you”

Helpful Report

Hi Jeff! Thank you for your amazing 5-star review! We're thrilled to hear that you had an easy customer experience and that delivery met your expectations. At Tile Warehouse, we aim to make the entire process as seamless as possible, and it’s wonderful to know we achieved that for you. If you need anything else or have any questions, just let us know. We're always here to assist you! Best regards, Roger Tile Warehouse Team

“Speedy delivery and good prices”

Helpful Report

Hi Alya! Thank you for your wonderful 5-star review! We're so pleased to hear that you enjoyed our speedy delivery and found our prices to be competitive. At Tile Warehouse, we strive to offer both efficiency and affordability, and it’s great to know we hit the mark for you. If you ever have any questions or need assistance, don't hesitate to reach out. We're always here to help! Best regards, Roger Tile Warehouse Team

“I haven't pay the tiles yet, but they look and feel a quality tile, ordered with grout, adhesive and backing boards at a very good price, The ordered was delivered without any damage, by a very helpful and courteous driver. Thanks for a great service.”

Helpful Report

Hi Phil! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you're pleased with the quality of our tiles and the great price you received. It’s our goal to deliver both quality products and exceptional service. We're glad to know your order arrived in perfect condition and that our driver provided helpful service. If you have any questions or need further assistance, don’t hesitate to get in touch. We're here to help! Best regards, Roger Tile Warehouse Team

“Quality tiles value for. Money”

Helpful Report

Hi Frank! Thank you for your fantastic 5-star review! We're delighted to hear that you found our tiles to be of great quality and value for money. Your satisfaction means the world to us, and it’s always our goal to provide you with the best products at the best prices. If you have any questions or need assistance in the future, feel free to get in touch. We're here to help! Best regards, Roger Tile Warehouse Team

“Excellent, tiles arrived when they were planned to, looked liked I hoped they would. Brilliant stuff”

Helpful Report

Hi Andrew! Thank you so much for your amazing 5-star review! We’re thrilled to hear that your tiles arrived on schedule and met your expectations. It’s always our goal to provide you with the best quality and service, and we’re glad to see that reflected in your experience! If you have any further questions or need assistance, feel free to reach out. We’re here to help! Best regards, Roger Tile Warehouse Team

“lovely tiles, easy to order and was notified when there was a discount on offer so managed to get them at a reasonable price. Only downside is the kerbside delivery, not always convenient especially if you have mobility issues, but thankfully we got lucky with a concerned driver who did what he could to help.”

Helpful Report

Hi there! Thank you for your lovely 5-star review! We’re so happy to hear that you enjoyed our tiles and found the ordering process easy. It’s great to know that our discount notifications were helpful for you! We appreciate your feedback regarding kerbside delivery, and we’re pleased to hear that the driver was able to assist you. Your comfort is important to us, and we’ll keep your comments in mind as we strive to improve our service. If you have any questions or need help in the future, please don’t hesitate to reach out. We’re always here to assist! Best regards, Roger Tile Warehouse Team

“Easy order , on time delivery , top service”

Helpful Report

Hi Paul! Thank you for your wonderful 5-star review! We're so pleased to hear that you found the ordering process easy, and that everything arrived on time with top-notch service. Your satisfaction is our priority, and it’s great to know we hit the mark! If you ever have any questions or need assistance, don't hesitate to reach out. We're always here for you! Best regards, Roger Tile Warehouse Team

“Next day delivery tiles which were just as described on the web site. Very Pleased”

Helpful Report

Hi Nigel! Thank you for your fantastic 5-star review! We're delighted to hear that you received your tiles the next day and that they matched your expectations from our website. It's always our aim to provide a smooth shopping experience! If you have any questions or need assistance in the future, don’t hesitate to reach out. We’re here for you! Best regards, Roger Tile Warehouse Team

“Loved the tiles I bought for my kitchen. The Canaletto tile”

Tile Warehouse 5 star review on 20th February 2025

Helpful Report

Hi there! Thank you so much for your amazing 5-star review! We're thrilled to hear that you loved the Canaletto tile for your kitchen. It’s always wonderful to know that our products are making a difference in your space. If you have any questions or need assistance in the future, don't hesitate to reach out. We're here for you! Best regards, Roger Tile Warehouse Team

“I will be definitely ordering tile from you in the next 3/4 but not this tile”

Helpful Report

Hi Remmie, Thank you for your review! We appreciate your interest in ordering tile from us in the future, even if this particular option isn't the right fit. We're constantly updating our selection, so we hope you'll find something you love next time. If you have any questions or need assistance while you’re deciding, please don't hesitate to reach out. We're here to help! Best regards, Roger Tile Warehouse Team

“Our ne, just waiting on our plumber to get the fittings all installedw tiles look great, very classy”

Helpful Report

Hi Alan! Thank you for your fantastic 5-star review! We're thrilled to hear that you're loving the look of your new tiles and finding them classy. It's great to know they made a positive impression as you await your plumber's installation. If you need any assistance or have further questions during this process, feel free to reach out anytime. We're here to help! Best regards, Roger Tile Warehouse Team

“Whilst the tiles arrived on the date predicted, when ordered there is a section for comment and I requested if I wasn't in that they be places in the porch which I left open. However I came home to find them in the drive on a pallet with a part box left open which looked like the tiles had been thrown in (see picture) good job it wasn't raining would have been a soggy mess, happy with full box”

Helpful Report

Hi Karl, Thank you for taking the time to share your feedback! We're glad to hear that your tiles arrived on time and that you’re happy with the quality. However, we apologize for the inconvenience regarding the delivery placement. We understand how important it is for items to be left in the requested area but we do state that the delivery cannot cross a threshold in case of accidental damage for any reason that we are not covered for unfortunately. Your comments will help us improve our delivery process communications moving forward. If you have any further concerns or questions, please don’t hesitate to reach out. We're here to assist! Best regards, Roger Tile Warehouse Team

“Thank you.”

Helpful Report

Hi there! Thank you for your kind 5-star review! We're thrilled to hear that you had a great experience with us. Your support means everything, and we're here for you anytime you need assistance in the future. Best regards, Roger Tile Warehouse Team

“Very pleased with the result better than I expected”

Tile Warehouse 5 star review on 19th February 2025

Helpful Report

Hi Gay! Thank you for your fantastic 5-star review! We're so delighted to hear that you are pleased with the result and that it exceeded your expectations. Your satisfaction is our top priority, and your support truly motivates us! If you ever need anything else or have questions, don't hesitate to reach out. We're always here to help! Best regards, Roger Tile Warehouse Team

“I really like this tile and I am pleased that Tile Warehousesent me a full tile rather than a small piece of tile. This helps me get a better idea of what the whole surface would look like. I'm not sure that it's the right tile for my wall or floor as the pattern is bigger than I thought and my bathroom is small - I'm still deliberating. GHappy with the service from Tile Warehouse. The tile was well packaged and it arrived quickly. Now to find a reliable bathroom fitter!”

Helpful Report

Hi there! Thank you so much for your wonderful 5-star review! We're delighted to hear that you appreciated receiving a full tile—it’s always beneficial to see the complete picture! We understand that choosing the right tile can be a big decision, especially in a smaller space, so take your time deliberating. We're also pleased to know that the service met your expectations with quick delivery and proper packaging. If you have any questions or need further assistance as you finalize your choice, please don’t hesitate to reach out. Best regards, Roger Tile Warehouse Team

“Arrived quickly and tiles were completely intact.”

Helpful Report

Hi Steven! Thank you for your amazing 5-star review! We're thrilled to hear that your tiles arrived quickly and in perfect condition. Your satisfaction is our priority, and your support means the world to us! If you have any questions or need assistance in the future, feel free to reach out. We're always here to help! Best regards, Roger Tile Warehouse Team

“While I'm sure the tile would have been lovely, it isn't useful to me to receive a sample of a tile if it's a small square cut from the centre of it. In the case of a textured tile, I can't make a decision about it without seeing the edges of the tile and how it would meet the tile next to it.”

Helpful Report

Hi there, Thank you for your feedback regarding the tile sample you received. I understand how important it is to see a complete view of the tile, especially with textured options, to make an informed decision. To help with this we do offer full size samples for which you only pay for the tile, we pay for the delivery. If you have any further concerns or need assistance in selecting the right tile for your project, please don’t hesitate to reach out. We're here to help! Best regards, Roger Tile Warehouse Team

“Very prompt delivery. Good products well wrapped”

Tile Warehouse 4 star review on 18th February 2025

Helpful Report

Hi David! Thank you for your great review! We’re glad to hear that you were pleased with the prompt delivery and the quality of our products. Your feedback on our packaging is also appreciated—keeping your items safe is a priority for us! If you need anything else or have any questions in the future, feel free to reach out. We're always here to assist! Best regards, Roger Tile Warehouse Team

Tile Warehouse is rated 4.5 based on 2,070 reviews