Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.52

4.5 Rating 2,070 Reviews

88 %

of reviewers recommend Tile Warehouse

4.5

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent - great service! Many thanks.”

Helpful Report

Hi there! Thank you so much for your excellent 5-star review! We're delighted to hear that you had a great experience with our service. Your kind words mean a lot to us, and we're here to help anytime you need! Looking forward to assisting you again in the future! Warm regards, Team Tile Warehouse

“Good company, Easy to deal with, good choice and variety.”

Helpful Report

Hi Mark! Thank you for your fantastic 5-star review! We're delighted to hear that you found it easy to deal with us and appreciated our variety of options. Your positive feedback keeps us motivated to provide the best experience possible. Looking forward to seeing you again soon! Warm regards, Team Tile Warehouse

“Very helpful and quick delivery”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We're delighted to hear that you found our team helpful and appreciated the quick delivery. Your support means so much to us and motivates us to continue delivering great service. We look forward to assisting you again in the future! Best wishes, Team Tile Warehouse

“Fast service, competitive price”

Helpful Report

Hi Anthony! Thank you for the fantastic 5-star review! We're delighted to hear that you had a great experience with our fast service and competitive pricing. Your feedback means a lot to us and keeps us motivated to deliver the best for our customers. Looking forward to assisting you again in the future! Warm regards, Team Tile Warehouse

“I lost my order items and money, the company doesn't care if the customer didn't get back to them with 14 days , which I think it is wrong, first the item was not checkout rightly from the warehouse, hence i lost money , and i have to order the same again as i didn't get them in the first delivery which is not my fault.”

Helpful Report

Hello Jing, I am really sorry to hear about your experience. We do require all orders to be checked within a reasonable timeframe. Unfortunately, as we were not notified of any issues until well over 30 days after the items had been delivered, it limits what assistance we can provide. We always advise customers to check within 14 days to ensure they're happy with the product. Best wishes, Oliver

“No fuss fast delivery and tiles as described.”

Helpful Report

Hi William! Thank you for your awesome 5-star review! We're delighted to hear that you experienced a no-fuss delivery and received the tiles just as described. Your support means a lot to us, and we’re here to assist you with any future projects! Warm regards, Team Tile Warehouse

“Excellent correspondence, brilliant company!”

Helpful Report

Hi Tom! Thank you for your fantastic 5-star review! We're delighted to hear that you had excellent correspondence with us and found our company to be brilliant. Your feedback truly motivates us to keep providing top-notch service. We look forward to assisting you again in the future! Warm regards, Team Tile Warehouse

“Excellent service from this company, very prompt and very efficient”

Helpful Report

Hi Anita! Thank you for your excellent 5-star review! We're so glad to hear that you found our service prompt and efficient. Your positive feedback encourages us to keep striving for the best! We're always here to help with your future tile needs! Warm regards, Team Tile Warehouse

“Great company highly recommend them”

Helpful Report

Hi June! Thank you for your fantastic 5-star review! We're so glad to hear that you had a great experience with us and appreciate your recommendation. Your support means a lot to our team, and we can’t wait to assist you in your future projects! Warm regards, Team Tile Warehouse

“we got there in the end, thanks”

Helpful Report

Hi Valerie! Thank you for your great 5-star review! We're glad to hear that you got there in the end and appreciate your kind words. Your satisfaction is important to us, and we're always here to help with your tile needs! Looking forward to seeing you again soon! Warm regards, Team Tile Warehouse

“Brilliant service all round. 5*+”

Helpful Report

Hi John! Thank you for your wonderful 5-star review! We're so glad to hear that you had a brilliant experience with our service. Your support means everything to us, and we look forward to welcoming you back for your next project! Warm regards, Team Tile Warehouse

“Lovely tiles our new patio looks beautiful”

Helpful Report

Hi Charles! Thank you for your lovely 5-star review! We're so glad to hear that your new patio looks beautiful with our tiles. Your happiness brings us joy, and we appreciate your feedback! Looking forward to assisting you with any future projects! Warm regards, Team Tile Warehouse

“Exceptional for everything”

Helpful Report

Hi Colin! Thank you for your exceptional 5-star review! We're delighted to hear that you had such a positive experience with us. Your support truly inspires our team to keep delivering the best products and services. We look forward to seeing you again for your future projects! Warm regards, Team Tile Warehouse

“Lovely tiles and great delivery and customer services”

Helpful Report

Hi Nicola! Thank you for your lovely 5-star review! We're so glad to hear that you loved the tiles and had a great experience with our delivery and customer service. Your satisfaction is our top priority, and we truly appreciate your kind words! We look forward to assisting you with your future projects! Warm regards, Team Tile Warehouse

“Disgusting”

Helpful Report

Hi Heidi, I hope you're well. I am sorry to see that two of your tiles appears to have been damaged in transit. We certainly wouldn't expect you to receive them this way, please feel free to reach out to us at customerservice@tilewarehouse.co.uk and one of our team will get them replaced for you as soon as possible. Best wishes, Oliver

“I was unable to source the tiles I needed at various other tile suppliers, but Tile Warehouse had them and delivered the very next day, their site makes it easy to order and use and their communications concerning the order and delivery cannot be faulted,Great service all round”

Helpful Report

Hi Phil! Thank you for your amazing 5-star review! We're so glad to hear that you found the tiles you needed and enjoyed our prompt delivery service. Your kind words about our website and communication mean a lot to us! We look forward to assisting you again in the future! Warm regards, Team Tile Warehouse

“Efficient service, good price, swift delivery. thank-you. Ordered Thursday eve, delivered Tues am ........”

Helpful Report

Hi there! Thank you for your wonderful 5-star review! We're so glad to hear that you found our service efficient and enjoyed our swift delivery. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience with us! We look forward to serving you again in the future! Warm regards, Team Tile Warehouse

“Ordered three samples for bathroom. Super quality tiles but these were just to heavy for what I needed. Still looking for what I need.”

Helpful Report

Hi there, Thank you for your feedback! We're glad to hear you loved the quality of the tiles, but we understand that weight can be a concern. Finding the right balance is key, and we're here to help you in your search. If you have any questions or need assistance as you continue looking, please don't hesitate to reach out. Warm regards, Team Tile Warehouse

“Excellent service from Tile Warehouse. Tiles arrived in top condition and are absolutely beautiful. Really good quality too.”

Helpful Report

Hi Eryl! Thank you for your excellent 5-star review! We're delighted to hear that your tiles arrived in top condition and that you find them absolutely beautiful. Your satisfaction with the quality truly warms our hearts! We look forward to assisting you with your future projects! Warm regards, Team Tile Warehouse

“Great fast delivery and excellent tiles”

Helpful Report

Hi Joe! Thank you for your amazing 5-star review! We're delighted to hear that you appreciated our fast delivery and found our tiles to be excellent. Your feedback is incredibly valued and encourages us to continue providing top-notch products and services. We look forward to assisting you with your future tiling needs! Best wishes, Team Tile Warehouse

Tile Warehouse is rated 4.5 based on 2,070 reviews