Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.53

4.5 Rating 1,814 Reviews

88 %

of reviewers recommend Tile Warehouse

4.5

Based on 1,814 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service that couldn't be matched by another tile supplier.”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We’re so glad to hear that you experienced excellent service with us. Knowing that we could meet your needs is what we strive for! If you have any questions or need further assistance, feel free to reach out anytime. We're always here to help! Best, Oliver Tile Warehouse Team

“Not used yet but everything arrived on time and seems to be undamaged.”

Helpful Report

Hi Andrew! Thank you for your wonderful 5-star review! We're delighted to hear that everything arrived on time and in good condition. Your peace of mind is important to us! If you have any questions or need assistance in the future, please feel free to reach out. We're here to help! Best, Oliver Tile Warehouse Team

“Prompt delivery, good follow up”

Helpful Report

Hi Deidre! Thank you for your fantastic 5-star review! We're delighted to hear that you experienced prompt delivery and good follow-up from our team. Your satisfaction is very important to us! If you need any further assistance or have any questions, please feel free to reach out anytime. We're always here to help! Best, Oliver Tile Warehouse Team

“Great stuff Great company”

Helpful Report

Hi Brian! Thank you so much for your amazing 5-star review! We really appreciate your kind words about our products and company. It's wonderful to know that you had a great experience with us! If there's anything more we can do for you in the future, please don’t hesitate to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

“Extras, as I can't count clearly..!! Arrived next day, as required...”

Helpful Report

Hi Martin! Thank you for your excellent 5-star review! We're delighted to hear that your order arrived the next day as needed. Your satisfaction is our priority, and it’s great to know we hit the mark! If you need anything else or have any questions in the future, feel free to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

“Very pleased with the service. However, I haven't chosen my kitchen cabinets yet, so flooring options will have to wait a bit longer.”

Helpful Report

Hi there! Thank you for your wonderful 5-star review! We're thrilled to hear that you were pleased with our service. We completely understand that choosing kitchen cabinets can take some time, and we’re here whenever you’re ready to explore flooring options! If you need any assistance or have questions in the meantime, feel free to reach out. We're here to help! Best, Oliver Tile Warehouse Team

“Very good communication and very helpful. Delivery was very fast. I’ll order more”

Helpful Report

Hi Valon! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our communication helpful and that your delivery was prompt. Your satisfaction is our priority, and we can't wait to assist you with your next order! If you need anything else, feel free to reach out anytime. We're always here to help! Best, Oliver Tile Warehouse Team

“Good service and well packaged and well priced products. Please check the tiles before odrerin as the pictures on the web site are not high definition.”

Helpful Report

Hi Ian! Thank you for your lovely 4-star review! We're glad you received good service and that your products were packaged and priced well. We appreciate your feedback on the tile pictures and will definitely take it into consideration for future enhancements. If you have any further questions or need help, feel free to reach out. We're here for you! Best, Oliver Tile Warehouse Team

“I was impressed with the speedy service. Kept me well informed of who the couriers were and when to expect delivery of my order, to within a couple of hours. I highly recommend this reliable business.”

Helpful Report

Hi Patricia! Thank you for your fabulous 5-star review! We're so glad to hear that you were impressed with our speedy service and communication. Keeping you informed is important to us, and we appreciate your recommendation of our business! If you have any further questions or need assistance in the future, don’t hesitate to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

“Absolutely amazing customer service. Helpful and informative. Delivery was really fast and not like other companies in the past all got delivered without any damage. Would definitely order again”

Helpful Report

Hi Aneta! Thank you so much for your incredible 5-star review! We're delighted to hear you experienced amazing customer service and fast delivery. We take great pride in ensuring that your order arrives without any damage! If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We can’t wait to serve you again! Best, Oliver Tile Warehouse Team

“Amazing quality for the low price and fast delivery”

Tile Warehouse 5 star review on 5th April 2025

Helpful Report

Hi Joanne! Thank you for your fantastic 5-star review! We're so glad to hear that you found our tiles to be amazing quality at a low price and that the delivery was fast. Your happiness is what we strive for! If you have any questions or need assistance in the future, please don’t hesitate to get in touch. We're always here to help! Best, Oliver Tile Warehouse Team

“Great comms and lovely tiles- many thanks!”

Helpful Report

Hi Ian! Thank you for your lovely 5-star review! We're delighted to hear that you appreciated our communication and the tiles. Your feedback means a lot to us! If you have any further questions or need assistance, please don't hesitate to get in touch. We're always here to help! Best, Oliver Tile Warehouse Team

“Smooth online transaction , A good competitive price free delivery on orders over £300. very good communication when i wanted to add more to my order. samples sent out which helped. delivered on date as i requested .good rapport with driver who was very professional. only one broken tile out of 16 boxes which was used by my tiler good quality tiles . very please and happy to recommend Tile warehouse.”

Helpful Report

Hi NIR! Thank you for your outstanding 5-star review! We’re delighted to hear you had such a smooth online transaction and that our communication made adding to your order easy. It’s great to know that the samples were helpful and that everything arrived on your requested date. We appreciate the shout-out about our professional driver and are glad to hear you're satisfied with the quality of the tiles. Your recommendation means the world to us! If you ever need anything else, please reach out. We’re always here to assist! Best, Oliver Tile Warehouse Team

“Very easy to deal with and excellent service quick delivery . Delivery courier very courteous and accommodating cannot find fault with anything highly recommend this company.”

Helpful Report

Hi Paul! Thank you for your wonderful 5-star review! We're delighted to hear that you found our service easy and that your delivery experience was excellent. Your kind words about our courier are much appreciated too! We truly value your recommendation and look forward to serving you again in the future. If you have any questions or need assistance, feel free to reach out anytime! Best, Oliver Tile Warehouse Team

“Very helpful staff, very prompt service, delivery was next day. Would highly recommend,”

Helpful Report

Hi Christine! Thank you for your wonderful 5-star review! We're delighted to hear that our staff was helpful and that you received prompt service and next-day delivery. Your recommendation means the world to us! If you have any questions or need assistance in the future, please don’t hesitate to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

“Delivered on the day I requested. Very efficient service. The tiler has now finished the job and I am happy. Nice pattern, and the image was true to what was delivered.”

Helpful Report

Hi Lucinda! Thank you for your fantastic 5-star review! We're delighted to hear that your tiles were delivered as requested and that you're happy with the finished job. It's great to know that the pattern was true to what you expected! If you have any further questions or need assistance in the future, feel free to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

“good product at a great price, quick delivery as well will use again when needed”

Helpful Report

Hi BC! Thank you for your stellar 5-star review! We're delighted to hear you found our product at a great price and that the delivery was quick. Your support means the world to us, and we’re excited to serve you again whenever you need! If you have any questions or need assistance in the future, don’t hesitate to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

“Quick to despatch the sample tiles. Excellent service.”

Helpful Report

Hi Alvin! Thank you for your excellent 5-star review! We’re delighted to hear that you found our service quick and efficient. Your satisfaction means a lot to us! If you need any further assistance or have questions in the future, please feel free to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

“Second time I've purchased from tile warehouse and will be my go to place in the future, great prices and fast delivery.”

Helpful Report

Hi Brendan! Thank you for your awesome 5-star review! We’re delighted to hear that this is your second purchase with us and that you found our prices and delivery service to your liking. Your trust means the world to us! If you need anything or have any questions in the future, feel free to reach out anytime. We’re here to help! Best, Oliver Tile Warehouse Team

“Speedy delivery and competitive price.”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We're delighted to hear you experienced speedy delivery and found our prices competitive. Your satisfaction is invaluable to us! If you have any questions or need assistance in the future, feel free to reach out anytime. We're always here to help! Best, Oliver Tile Warehouse Team

Tile Warehouse is rated 4.5 based on 1,814 reviews