Tigerlily Training Reviews

Name: Tigerlily Training
Address: Unit 2, Danworth Farm, Cuckfield Road, Hurstpierpoint, Unit 2, Danworth Farm, Cuckfield Road, Hurstpierpoint, West Sussex
Rating: 4.86

4.9 Rating 11,109 Reviews

99 %

of reviewers recommend Tigerlily Training

4.9

Based on 11,109 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tigerlily Training:

First Aid and workplace training for individuals and businesses across the UK

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Tigerlily Training 5 star review on 29th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The instructor can be more patient with the learners during the practical lecture.”

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Posted 1 month ago

Thank you so much for taking the time to provide us with your valuable feedback on Tigerlily Training. We truly appreciate it! We understand that there might be areas where we can improve, and we are constantly striving to enhance our training programs to provide the best possible experience for our customers. Your feedback will certainly help us in this process. Thank you for your feedback and for choosing Tigerlily Training.

Posted 1 month ago

“Good way of doing no preasure”

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Posted 5 months ago

“good indepth but all the videos had no subtitles so people like myself couldn't watch the videos as Deaf.”

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Posted 6 months ago

Thank you for your feedback. I have checked with the IT team and they have advised that if you complete the following steps - this will allow you to have subtitles on the videos. To turn on Live Caption in Chrome from your desktop, go to Chrome Settings, click on the Advanced section, then go to the Accessibility section. Many Thanks, Tigerlily

Posted 5 months ago

“Adequate. Class too big. Not much interaction with other people on course. Trainers friendly.”

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Posted 9 months ago

Hi Carly, Thank you for your email. I'm sorry to hear this. We will take your comments on board. Kind regards, Tigerlily

Posted 9 months ago

“Training was ok a bit long venue easy to get to but cold and no facilities for tea or coffee or even fresh water to drink”

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Posted 11 months ago

Hi Ros, Thank you for your feedback. I'm sorry to hear about the drinks facilities, I will look into this with the venue. We do suggest at the point of booking that you bring your own refreshments as not always able to provide. Kind regards, Tigerlily

Posted 11 months ago

“Training was great but the Gymnasium we had our training in was unbelievably cold. We were all sitting in our coats. It made it very unpleasant and difficult to focus.”

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Posted 1 year ago

Hi Dagmara, Thank you for your feedback. I'm so sorry to hear this. We will discuss with the venue. Kind regards, Tigerlily

Posted 1 year ago

“Some of the information is wrong according to current research, for instance, staying that meningitis is not easily spread among people is factually incorrect. Stating that you can give plenty of lucozade or sports drinks put some lives at risk. In fact, 25% of the population on earth suffers from allergies, many from diabetes, and forcing such drinks into a child's body without knowing their medical history puts their lives at risk. Additionally, the course does NOT distinguish between type 1 and type 2 diabetes. That's dangerous. There are plenty of incongruous statements all along. It is strongly suggested that you hire higher level professionals to restructure it completely. Finally, the lack of diversity is beyond disconcerting.”

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Posted 1 year ago

“A really well put together course. Both practical and online. Easy to process.”

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Posted 1 year ago

Hi, Thank you for your feedback. It's great to hear that you found our course to be well put together. We hope you have a wonderful week ahead. Kind regards, Tigerlily

Posted 1 year ago

“A really well put together course. Both practical and online. Easy to process.”

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Posted 1 year ago

Hi, Thank you for your feedback. It's great to hear that you found our course to be well put together. We hope you have a wonderful week ahead. Kind regards, Tigerlily

Posted 1 year ago

“The e-learning course is very useful I really enjoyed it. However just one problem, the course could be more flexible e.g if I can’t to attend on practical day for a reason (e.g illness), it would be much better if I could change the practical date. Otherwise the course is really good. Thank you”

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Posted 1 year ago

Hi, Thank you for taking the time to leave feedback. Our booking process for the practical course is very much the same as other ticketed events such as theatre shows. It's good to hear that you found the course useful. Kind regards, Tigerlily

Posted 1 year ago

“Videos helped”

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Posted 1 year ago

Hi Holly, Hope you're well? It's great to hear that the videos helped. We hope you have a lovely day. Kind regards, Tigerlily

Posted 1 year ago

“Took a few hours to complete”

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Posted 1 year ago

Hi, Thank you for your feedback. Kind regards, Tigerlily

Posted 1 year ago

“Not happy with the final results as the answers I put the first time we're all correct so I don't know why it wasn't picked up .”

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Posted 1 year ago

Hi Paula, Thank you for your feedback. I will send you an email. Kind regards, Tigerlily

Posted 1 year ago

“A little rushed for the practical”

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Posted 1 year ago

Hi Lisa, Thank you for your feedback. I'm really sorry to hear this. We are investigating currently. Kind regards, Tigerlily

Posted 1 year ago

“I dont think your final score should be based on 10 questions when you spend hours on each section.”

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Posted 1 year ago

Hi, Thank you for your feedback, I will pass this onto our systems team. Kind regards, Tigerlily

Posted 1 year ago

“Sadly my rating is only 3 stars and that is for a lovely professional and helpful trainer. Online learning is too much volume and info that is not needed and takes nearly 3 hours to complete which is alot, it used to be an hour or so. The venue was absolutely shocking - no air con/fan considering it was 37 degrees, very hard uncomfortable chairs, no tea or coffee nor refreshments, only water - that is just not acceptable at all. I would assume you check the venue upfront? Also there were quite frequently people passing by or making noise at the back including beeping machine - it was hard to focus let alone remember things. The booklet is not given for free anymore which is wrong. Considering other companies for example Babyem - they are brilliant - great venues always making sure there is air con, refreshments, tea or coffee, comfortable soft chairs etc for the same price or even less. For the reasons above I would not recommend Tigerlilly and if I need to do refresher i will definitely use a different company.”

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Posted 1 year ago

Hi Eva, Thank you for your feedback. The course you attended is 12 hours in total, 6 hours online and 6 hours practical. So the E-Learning part is planned to take 6 hours in total. Unfortunately, because this course was held in a School facilities such as air conditioning are simply not available. We recommend in our booking terms and conditions to bring along refreshments as they are not included in the price. About the noise, we will speak to the venue, I'm sorry to hear you experienced this. Due to environmental and financial concerns, we no longer give the booklets out as too many were not being used. We do offer this as an additional add-on to your course for a small fee. Kind regards, Tigerlily

Posted 1 year ago

“I enjoyed the course and found it very relaxing also engaging.”

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Posted 1 year ago

“Ive completed my training but I cant find my certificate?????”

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Posted 2 years ago

Hi Alex, Thank you for your reply. It should be with you by now. Any problems, Do let us know. Kind regards, Tigerlily

Posted 2 years ago

“Very good and fun”

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Posted 2 years ago

Thank you Emily, That's wonderful to hear.

Posted 2 years ago

“I enjoyed the e-learning, however, I found the practical course quite long and the trainer was a little uninspiring. I learned a lot from E-learning and thought it was very useful. The videos were quite devastating but very realistic.”

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Posted 2 years ago

Thank you, We are glad to hear you enjoyed the E-Learning. If you could send an email to: Social@Tigerlilytraining.co.uk we can look into your comments regarding the Trainer further.

Posted 2 years ago

Tigerlily Training is rated 4.9 based on 11,109 reviews