Tigerlily Training Reviews

4.85 Rating 9,254 Reviews

99 %

of reviewers recommend Tigerlily Training

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Customer Service	4.79 out of 5

Tigerlily Training 5 star review on 14th October 2021

Kuljit Rai

Tigerlily Training 5 star review on 19th July 2021

Raquel Carretero Moreno

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The online training was drawn out with easy questions and an extra easy assessment at the end. The whole thing seems to be for children, this doesn't seem like a test for adults.”

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Posted 6 days ago

I'm sorry to hear this. Do email us at social@tigerlilytraining.co.uk to discuss further.

Posted 3 days ago

“Training and online training great but three weeks later still no certificate or first aid book I have called and was told they were in the post very disappointing.”

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Posted 8 months ago

Hi Jackie, I am so sorry that you are yet to receive your certificate and first aid book, we can see from our records that this was sent out to you following your course. Please get in touch with the team hello@tigerlilytraining.co.uk so we can look into where the issue is. Thanks Tigerlily

Posted 8 months ago

“Lady on help desk very unhelpful I said I was having problems she did not listen and kept telling me to follow instructions that did not exist . I found the whole experience very frustrating and was not listened to . Some of the dragging down of answers into boxes was not responsive and often caused more issues with time.(especially the section with the Poisons in the correct bin ) I have coordination issues and it was not user friendly. The layout should be done better If I pressed the wrong arrow it was hard to get back to the place I was at Some of the writing did not fit the box when asked to reveal text , I am using iPad and not everyone has a laptop Your comment box did not allow me to type in it so had to do this on this review instead Your helpline is only during work hours and we were asked to do this course in our own . Your calls should be open longer how can you help otherwise I am disappointed and unhappy this experience was very hard and stressful.”

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Posted 1 year ago

“There is a lot of improvement to be made for this course, especially for the price. There should be course material handed out on the day and a classroom assessment to ensure we have performed the first aid correctly.”

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Posted 2 years ago

“This course covered the basics in both practical and theory, but the tutor told a lot of personal anecdotes too that were irrelevant to the course and time consuming. She was however very passionate about the course and her subject matter, and ensured we understood the practical thoroughly. It was not made clear that the car parking was complimentary in the email from Tiger Lily, or the venue on arrival, and after paying £20 unnecessarily and no one accepting responsibility, it left me feeling very disappointed and cross.”

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Posted 2 years ago

“I was disappointed in the organisation and content of the training. I am early years and this predominately covered KS3+ albeit information was fascinating to know. I felt the reaches was sturn and didn't explain herself well for activities and seemed frustrated with us when we looked confused. I felt there was an awful lot of case studies which were good to hear about however i would have liked to know more about what to look out for from the child directly.”

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Posted 3 years ago

Hi Tanya thank you for your feedback on our course. The course content is set by the Department for Education and monitored by Ofsted - it therefore covers first aid principles and practices from birth through to pre-puberty (around age 8/9) so incorporates both early years and KS2 . Many of those working in childcare will be caring for very young babies through to older children such as childminders, activity groups and teaching staff.

Posted 3 years ago

Tigerlily Training is rated 4.85 based on 9,254 reviews