Tigerlily Training Reviews

Name: Tigerlily Training
Address: Unit 2, Danworth Farm, Cuckfield Road, Hurstpierpoint, Unit 2, Danworth Farm, Cuckfield Road, Hurstpierpoint, West Sussex
Rating: 4.87

4.9 Rating 14,483 Reviews

99 %

of reviewers recommend Tigerlily Training

4.9

Based on 14,483 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tigerlily Training:

First Aid and workplace training for individuals and businesses across the UK

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Tigerlily Training 5 star review on 5th July 2025

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Tigerlily Training 5 star review on 21st June 2025

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Tigerlily Training 5 star review on 31st May 2025

Elizabeth Kimber

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The e-learning course is very useful I really enjoyed it. However just one problem, the course could be more flexible e.g if I can’t to attend on practical day for a reason (e.g illness), it would be much better if I could change the practical date. Otherwise the course is really good. Thank you”

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Posted 2 years ago

Hi, Thank you for taking the time to leave feedback. Our booking process for the practical course is very much the same as other ticketed events such as theatre shows. It's good to hear that you found the course useful. Kind regards, Tigerlily

Posted 2 years ago

“Videos helped”

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Posted 2 years ago

Hi Holly, Hope you're well? It's great to hear that the videos helped. We hope you have a lovely day. Kind regards, Tigerlily

Posted 2 years ago

“Took a few hours to complete”

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Posted 2 years ago

Hi, Thank you for your feedback. Kind regards, Tigerlily

Posted 2 years ago

“Not happy with the final results as the answers I put the first time we're all correct so I don't know why it wasn't picked up .”

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Posted 2 years ago

Hi Paula, Thank you for your feedback. I will send you an email. Kind regards, Tigerlily

Posted 2 years ago

“A little rushed for the practical”

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Posted 2 years ago

Hi Lisa, Thank you for your feedback. I'm really sorry to hear this. We are investigating currently. Kind regards, Tigerlily

Posted 2 years ago

“I dont think your final score should be based on 10 questions when you spend hours on each section.”

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Posted 2 years ago

Hi, Thank you for your feedback, I will pass this onto our systems team. Kind regards, Tigerlily

Posted 2 years ago

“Sadly my rating is only 3 stars and that is for a lovely professional and helpful trainer. Online learning is too much volume and info that is not needed and takes nearly 3 hours to complete which is alot, it used to be an hour or so. The venue was absolutely shocking - no air con/fan considering it was 37 degrees, very hard uncomfortable chairs, no tea or coffee nor refreshments, only water - that is just not acceptable at all. I would assume you check the venue upfront? Also there were quite frequently people passing by or making noise at the back including beeping machine - it was hard to focus let alone remember things. The booklet is not given for free anymore which is wrong. Considering other companies for example Babyem - they are brilliant - great venues always making sure there is air con, refreshments, tea or coffee, comfortable soft chairs etc for the same price or even less. For the reasons above I would not recommend Tigerlilly and if I need to do refresher i will definitely use a different company.”

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Posted 2 years ago

Hi Eva, Thank you for your feedback. The course you attended is 12 hours in total, 6 hours online and 6 hours practical. So the E-Learning part is planned to take 6 hours in total. Unfortunately, because this course was held in a School facilities such as air conditioning are simply not available. We recommend in our booking terms and conditions to bring along refreshments as they are not included in the price. About the noise, we will speak to the venue, I'm sorry to hear you experienced this. Due to environmental and financial concerns, we no longer give the booklets out as too many were not being used. We do offer this as an additional add-on to your course for a small fee. Kind regards, Tigerlily

Posted 2 years ago

“I enjoyed the course and found it very relaxing also engaging.”

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Posted 3 years ago

“Ive completed my training but I cant find my certificate?????”

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Posted 3 years ago

Hi Alex, Thank you for your reply. It should be with you by now. Any problems, Do let us know. Kind regards, Tigerlily

Posted 3 years ago

“Very good and fun”

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Posted 3 years ago

Thank you Emily, That's wonderful to hear.

Posted 3 years ago

“I enjoyed the e-learning, however, I found the practical course quite long and the trainer was a little uninspiring. I learned a lot from E-learning and thought it was very useful. The videos were quite devastating but very realistic.”

Helpful Report

Posted 3 years ago

Thank you, We are glad to hear you enjoyed the E-Learning. If you could send an email to: Social@Tigerlilytraining.co.uk we can look into your comments regarding the Trainer further.

Posted 3 years ago

“Overall happy with course, but felt covid regulations could have been better observed.”

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Posted 3 years ago

Thank you for your feedback. I will feed this back.

Posted 3 years ago

“The training was very interesting thank you”

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Posted 3 years ago

“I found this course difficult at times. Problem was I only have iPad and problems occurred when having to move boxes to bottom of page it just kept freezing and stressed me out , I had to ring for advise 😒”

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Posted 4 years ago

Hi Rosalind, I am sorry you experienced issues with your eLearning, this is suitable for ipad, mobile and pc, so i can appreciate it must have been frustrating for you if it was not working correctly. We have not received any other issues from learners using an ipad, but we will continue to monitor so that we can be sure we are delivering the best possible user experience for our eLearning. Please do get in touch if you experience any further problems. Thanks, Tigerlily

Posted 4 years ago

“I found it hard to move the mouse on my PC on very tricky questions, but when i got the hang of it, it was easy.”

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Posted 4 years ago

“Trainer was very boring and the online training was very long winded we spoke about the same things in the training as was shown on this course. The practical training didn't need to be 6 hours as we spoke more about the trainer himself then actually doing any practical work.”

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Posted 4 years ago

“Very easy to do the online activities as of when you have five minutes or longer. Some of the data used needs updating to current guidelines.”

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Posted 4 years ago

“It was really good”

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Posted 4 years ago

“Our trainer was excellent. I was disappointed that our training room had no windows which could be opened, therefore there was no ventilation. I had phoned before booking the course and was told that all venues would be COVID safe and there would be windows which could be opened. There were 11 students plus one trainer, so 12 people in a room for the whole day. The room got very stuffy by the end of the day. In the middle of a pandemic I would have thought having windows that open would be your top priority.”

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Posted 4 years ago

“Quality of training was excellent. Both trainers were extremely knowledgeable, engaging and friendly. They ensured that the practical areas of training could be practiced in a safe and hygenic manner (CPR and recovery position) However, I felt that Tigerlily had overbooked the amount of candidates to the size of room and therefore social distancing was difficult and the training did not feel Covid secure.”

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Posted 4 years ago

Tigerlily Training is rated 4.9 based on 14,483 reviews