Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.87

4.9 Rating 1,763 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,763 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 9th December 2025

200

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and beautifully made quality boots. Love them.”

Helpful Report

Posted 1 year ago

“Shoes were truly beautiful. This pair were a present for someone who had so admired the same shoes that I bought for my husband, last year. The only issue was that UPS had sent a message to say would be delivered on a Friday, which as they needed to be signed for I waited in for. They did NOT come then, but later that night was a message from UPS to say they would arrive the following Monday. They did, and my husband signed for them, even though the courier had asked for me. I had to go out!”

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Posted 1 year ago

“Excellent service and prompt delivery.”

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Posted 1 year ago

“Service offered was very good, item was dispatched promptly and visibility on delivery was very good. Easy check out and confirmation almost immediate.”

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Posted 1 year ago

“I've always wear shoes with a size of 41 (with french référence). The thomas bird shoes were too big. Is it possible to send it back for a replacement ?”

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Posted 1 year ago

Good evening, yes of course! We can accept unworn shoes for refund or exchange (free). Please let us know which size you require and I'll pass it on to our customer service team.

Posted 1 year ago

“Bought a pair of tan leather boots. Delivery was prompt and the quality was excellent. The boots fitted superbly.”

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Posted 1 year ago

“Fast delivery, reached Malaysia within 3 days.”

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Posted 1 year ago

“Quality of the shoe is great and the delivery time was excellent”

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Posted 1 year ago

“Excellent servive from start to finish. Very quick delivery. Really pleased.”

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Posted 1 year ago

“Been buying shoes for over 5 years from TB , love them Didn’t get all of my order once”

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Posted 1 year ago

“Thomas Bird is excellent and their service is impeccable”

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Posted 1 year ago

“Fantastic product & service as usual !”

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Posted 1 year ago

“I have purchased 5 pairs of shoes over the past 18 months. The shoes are top quality in craftsmanship and comparable to more expensive shoes I own such as Edward Green and John Lobb. Needless to say, I am a fan of Thomas Bird shoes.”

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Posted 1 year ago

“Perfect both in quality and service”

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Posted 1 year ago

“Customer Service was excellent. I received the boots in a timely manner.”

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Posted 1 year ago

“Thomas Bird's customer service is very responsive and accommodating. They answer your questions before the sale and provide service after the sale.”

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Posted 1 year ago

“I'm actually annoyed I didn't find this business sooner. These boots are absolutely outstanding and I can't believe they arrived in Australia in 5 days. Buying from within my own country takes longer. The quality of these boots is just exceptional and they're so comfortable even putting them on for the first time. Thank you.”

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Posted 1 year ago

“Thomas Bird not only offers great products, but provides excellent service. This is my second order from them and just like my previous purchase, everything was fine, easy and the shoes are incredible. I am looking forward to my next purchase already.”

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Posted 1 year ago

“Excellent shoes and belt!! Prompt service also!! Will be back for more shoes 😊.”

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Posted 1 year ago

“Excellent product and immaculate service. Thank you”

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Posted 1 year ago

Thomas Bird London is rated 4.9 based on 1,763 reviews