Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.87

4.9 Rating 1,763 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,763 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 9th December 2025

200

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service.”

Helpful Report

Posted 1 year ago

“Amazing Customer Service 10 out of 10! Stuart was exceptional in assisting me with my shoe selection and answered any questions I had promptly.”

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Posted 1 year ago

“Incredible service and fantastic item”

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Posted 1 year ago

“The service is amazing! the boots arrived beautifully packed in beautiful travel bags.”

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Posted 1 year ago

“Customer service responded my inquires quickly.”

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Posted 1 year ago

“Great boots!”

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Posted 1 year ago

“world class shoes. fit colours style is superb”

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Posted 1 year ago

“Now *this* is my kind of shoetailer! A small firm, quality-focussed from first to last, determined not to put their exemplary footwear out of reach of those who - like me - are glad to pay for quality, but do not wish to break the bank. Along with the fabulous aesthetic and flawless craft, I am grateful especially for the online experience. Every product is offered with a wealth of photography and video, a detailed description of design and build, and some helpful thoughts on style. When purchasing from the other side of the world, all this is endlessly - and appropriately - reassuring. You really can buy with confidence. Bravo!”

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Posted 1 year ago

“I loved the personal touch of hand written note which complemented the nice packaging. Delivered promptly as well. Great service!”

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Posted 1 year ago

“Great shoes and impeccable service. Keep it going this way!”

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Posted 1 year ago

“Third pair bought in a year. Unmatched quality, style and comfort”

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Posted 1 year ago

“Easy ordering process and fast delivery.”

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Posted 1 year ago

“Best leather and look different.”

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Posted 1 year ago

“Incredible customer service at Thomas Bird Ordered a belt in tan color But made a mistake ordering the size The response from Stuart at customer service was outstanding The quality of the belt is perfect . Soft leather , solid sewing , just the right buckle The packaging little bag and box is an appreciable touch , putting the product in higher range for reasonable price Great product and great customer service Great attention to details Recommend and buy from again 💯 % A very happy customer”

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Posted 1 year ago

“The company always follows and has a nice touch with a note and the quality of these shoes are amazing”

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Posted 1 year ago

“I appreciate for your service ! Thank you!”

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Posted 1 year ago

“Quality is fantastic as usual and the shipping is faster than expected.”

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Posted 1 year ago

“Good service. Easy to use site. Fast delivery. Quality product. Very happy with purchase.”

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Posted 1 year ago

“The loafer of purchased is a beautiful shoe 👞! I had several people compliment me on them. The craftsmanship is superb. I was even more impressed by their customer service!”

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Posted 1 year ago

“First class customer service. First class product.”

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Posted 1 year ago

Thomas Bird London is rated 4.9 based on 1,763 reviews