Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.87

4.9 Rating 1,763 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,763 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

Write Your review

Tell us how Thomas Bird London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Thomas Bird London 5 star review on 9th December 2025

200

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Solid quality products, delivery and notifications”

Helpful Report

Posted 4 years ago

“I purchased a pair of beautiful Buckingham bluchers. The silhouette is sleek and elegant. The leather is of high quality and craftsmanship exceptional. I like that the entire shoe is made of leather except for the partial rubber top lift and partial rubber outsole. I assume the heel is made of real leather but I don't know. While other makers use fiberboard insoles, TB shoes have real leather insoles. Thank you so much for your shoes!”

Helpful Report

Posted 4 years ago

“Excellent service, very easy ordering process and great post order communication.”

Helpful Report

Posted 4 years ago

“Outstanding service”

Helpful Report

Posted 4 years ago

“Really great quality, comfortable, no breaking in. Will purchase more”

Helpful Report

Posted 4 years ago

“Thomas Bird match excellent products with premium customer service and client focus. The company staff are always accessible and on hand to provide assistance and advice. The staff are always pleasant, courteous, and engaged. I highly recommend Thomas Bird on account of its customer service.”

Helpful Report

Posted 4 years ago

“Really delighted with the shoes and fast delivery”

Helpful Report

Posted 4 years ago

“Wonderful company to deal with - incredibly helpful when placing an order. They were very happy to swap shoes when a different size was required. The quality of the shoes is extremely good - very pleased with purchase.”

Helpful Report

Posted 4 years ago

“This is the second pair of dress shoes that I have ordered for my fiancé. For him, comfort is key; however it doesn’t hurt that the shoes are also super stylish. You have a lifelong customers!”

Helpful Report

Posted 4 years ago

“Thomas Bird gave a very good online shopping experience. It is easy to navigate through it's website. The shipping is very swift and delivery is on time.”

Helpful Report

Posted 4 years ago

“Superb quality”

Helpful Report

Posted 4 years ago

“Shoes arrived in perfect condition and delivery was very prompt. They were an excellent fit and excellent quality.”

Helpful Report

Posted 4 years ago

“Really sexy shoe at a great price. Customer care ie extremely good. Quick order process and great shipment updates. 5/5.”

Helpful Report

Posted 4 years ago

“I telephoned to get some advice before placing my order. Samantha was very helpful and helped me narrow down my options which turned out to be exactly what I was looking for.”

Helpful Report

Posted 4 years ago

“TB has the most elegant shoe collection, and it's hard to imagine but their impeccable service is even more elegant. Managing seamless global shipping and returns with a personal touch is not easy, and TB does this delightfully. Thanks, Thomas Bird!”

Helpful Report

Posted 4 years ago

“I greatly enjoy the quality, style and service provided by Thomas bird”

Helpful Report

Posted 4 years ago

“A lovely, bespoke pair of shoes and I cannot rate the customer service highly enough.”

Helpful Report

Posted 4 years ago

“Just wow!! Every part of me buying these shoes have been amazing! Regular update telling me where my shoe where, super fast delivery( I ordered Sunday night got them on Tuesday) personalised little note in my shoe box saying I hope I like my shoes, just amazing. The shoes themselves are absolutely stunning! They fit like a glove. I can't speak highly enough of Thomas Bird and their beautiful shoes.”

Helpful Report

Posted 4 years ago

“Incredible Fit and Look. I recommend them to anyone who asks.”

Helpful Report

Posted 4 years ago

“Shoes very comfortable”

Helpful Report

Posted 4 years ago

Thomas Bird London is rated 4.9 based on 1,763 reviews