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Thomas Bird London Reviews

4.9 Rating 1,451 Reviews

97 %

of reviewers recommend Thomas Bird London

Company Reviews

Product Reviews

4.9

Based on 1,451 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 26th April 2024

Thomas Bird London 5 star review on 26th April 2024

Thomas Bird London 5 star review on 9th April 2024

Thomas Bird London 5 star review on 22nd March 2024

Thomas Bird London 5 star review on 4th March 2024

Thomas Bird London 5 star review on 21st February 2024

Thomas Bird London 5 star review on 18th February 2024

85

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received my shoes in 3 days. Great customer service. Quality, fit and style is impeccable. I typically buy from the top brands, but after trying Thomas Bird I think I’m hooked. The different styles, the great fit and the customer service are first rate.”

Posted 6 months ago

“Very good.”

Posted 6 months ago

“They never miss a beat. Service and quality is exceptional.”

Posted 6 months ago

“Excellent”

Posted 6 months ago

“Excelent!”

Posted 6 months ago

“First class service. First time I have purchased items from you and can't faulty the service or quality of products”

Posted 6 months ago

“Excellent Service and Customer care”

Posted 6 months ago

“this is my second pair from Thomas Bird. Shipping is always prompt and seamless. I love buying from them always”

Posted 6 months ago

“Your service is very efficient and I can say my experience with Thomas Birds has been phenomenal. Please increase your inventory in other shoe styles.”

Posted 6 months ago

“Perfect boot for business or casual affairs! Quality is amazing and have received many comments…well done James Bird”

Posted 6 months ago

“Excellent next day delivery...First class product my third purchase”

Posted 6 months ago

“Excellent customer service, excellent quality shoes! I am a returning customer and will definitely be back for more! -Steffen, Denmark.”

Posted 6 months ago

“From start to finish great service in a day and age where companies no longer provide this.”

Posted 6 months ago

“Excellent boots, great fit and top class customer service. Won’t be the last shoes I order!”

Posted 6 months ago

“Exceptional!”

Posted 6 months ago

“Company is great and promptly shipped my shoes”

Posted 6 months ago

“I'm so pleased I found Thomas Bird. The quality of the shoes I purchased is outstanding! I received my order from the UK to the Washington, D.C. area in an impressive 4 days! I'm thrilled with my purchase, and my next shoe purchase will definitely be from Thomas Bird! However, this purchasing experience almost ended very differently. Thomas Bird does not offer half-sizes in shoes, and their sizing FAQ recommends rounding down to the next size. If I had done that, I would have unfortunately had to return the shoes as too small in a US 11, as I consistently wear a US 11.5. Knowing that a US 12 would be too big, I would have sought a refund rather than an exchange and been forced to look elsewhere. Thankfully, before finalizing the purchase, I stumbled into the accessories category, further stumbled into the "Shoe Care" category, and then clicked on the leather insoles, where I learned they reduce the effective size by a half size. I added those to the cart, and they made all the difference! Not only did the US size 12 fit perfectly with the insoles (too loose without), the shoes instantly became even more comfortable. But for me accidentally discovering their alternate solution for the no-half-sizes issue, Thomas Bird would have lost me as a customer. I strongly recommend they amend their sizing FAQ to point to their leather insoles. This will increase sales and win more customers. As is, Thomas Bird now has a thrilled and loyal customer in me, and I plan to buy several items from them very shortly.”

Posted 7 months ago

“Excellent all round from order to receipt. Great boots and at an unbelievable price for Italian shoes.”

Posted 7 months ago

“Excellent service and the shoes are incredible”

Posted 7 months ago

“Absolutely amazing. The quality of the shoes are wow,wow,wow! Delivery spot on, packaging spot on, shoes amazing!!”

Posted 7 months ago

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Thomas Bird London is rated 4.9 based on 1,451 reviews