The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,472 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,472 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 3rd May 2024

616

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They was very helpful and I got some wool and it knits up nice thank you”

Helpful Report

Posted 1 day ago

“I purchased some Hayfield yarn reduced to a fab price. I’d never used that particular yarn so didn’t know what to expect, I was pleasantly surprised. The yarn is of a good quality and there were some nice colours to choose from. I quickly made another order so I can make some jumpers for the winter. I would certainly recommend the yarn and this seller. There are many great yarns to choose from at great prices, in today’s climate I’m grateful I could purchase within my budget. I chose the Hayfield soft twist for its durability. I’m certainly going to be purchasing again from here and everything was packaged well and delivered promptly. The free delivery over £30 is another great way to save a little. Very impressed, thankyou so much”

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Posted 2 days ago

“Great company. Speedy service at great prices. I do a lot of knitting for the neonatal unit at our local hospital so was looking for somewhere to get wool at a reasonable price, found this company..... perfect 👍👍👍”

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Posted 3 days ago

“Really good quality”

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Posted 4 days ago

“I have bought quite a lot of wool from the Wool Factory and have always been pleased with the products. Delivery service is second to none”

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Posted 5 days ago

“Excellent service”

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Posted 6 days ago

“Thank you Wool Factory. Ordered online via the website which was super easy to navigate, got full tracking info, and delivered to my door by my local postie. Excellent service.”

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Posted 6 days ago

“Love the wool and everything I have purchased has been exactly as required. The delivery is fast and customer service is exceptonal. Wouldn't shop anywhere else.”

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Posted 6 days ago

“Great items.thankyou.”

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Posted 6 days ago

“I love ordering my wool from here, apart from it being great wool and such great colours it is also such an easy way for me to buy as I struggle with my legs so don't have to go out of the house xx”

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Posted 1 week ago

“Excellent service I will order again in the future”

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Posted 1 week ago

“As usual very good prompt service at an excellent price. So pleased I found you.”

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Posted 1 week ago

“Been using the wool factory now a few years , the wool prices are great , they have a great range to choose from, the delivery is very quick would highly recommend”