The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,193 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,193 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love The Wool Factory! The service is always first class and the yarn is at a great price. My go to for yarn.”

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Posted 2 years ago

“I like to support the wool factory as I am a Lincolnshire lass from Holbeach. They have a good range of yarn at competititive prices”

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Posted 2 years ago

“Very impressed with service, also price was great compared to other sites I looked at. Admittedly it had a sale but even then the Rowan wool I purchased everybody was charging £19:95 per ball, got same wool for £8:95 per ball bargain! I would recommend giving them a try.”

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Posted 2 years ago

“One ball I've used was in alot of knots through it.it took me ages to sort out.”

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Posted 2 years ago

“The orders were easy to understand, clear photos, good colour, good price, swift deliuvery”

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Posted 2 years ago

“Excellent service and very helpful customer service”

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Posted 2 years ago

“Excellent service, very quick delivery. Beautiful wool. Already referred to a friend who was also very pleased with her order.”

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Posted 2 years ago

“Can't fault the service and quality of wool is very good.”

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Posted 2 years ago

“Absolutely fantastic service great prices and lovely wool and delivery was quick well done wool factory 👏🏻”

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Posted 2 years ago

“Good yarn at reasonable prices, delivery is slow at times.never been to the shop perhaps one day”

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Posted 2 years ago

“I came in the shop last week, I had a lovely time and bought lots of wool, had some delivered aswell. Excellent quality as always. Thank you”

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Posted 2 years ago

“Arrived when expected. Yarn excellent.”

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Posted 2 years ago

“Lovely quality yarn, great prices and colours and wonderful service. Thank you”

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Posted 2 years ago

“Good service. Nice wool.”

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Posted 2 years ago

“Hppy with the yarn I bought. Fair price, decent quality, good packaging and it arrived on time Will buy from the Wool Factory again”

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Posted 2 years ago

“Great purchase at a very reasonable price. Postage excellent and very quick”

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Posted 2 years ago

“Wool is excellent value with a great variety of colours. I have used some of it and the double knitting is soft and not thin like some double knitting wool.”

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Posted 2 years ago

“Hi I Love the wool craft chunky wool it's great value for the money and my orders are always on time thank you Mary young Belfast”

The Wool Factory Ltd 5 star review on 3rd April 2024

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Posted 2 years ago

“Lovely wool and brilliant service as always”

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Posted 2 years ago

“Excellent company excellent service”

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Posted 2 years ago

The Wool Factory Ltd is rated 4.9 based on 9,193 reviews