The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,198 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service

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Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my wool its lovely and soft”

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Posted 5 years ago

“Excellent company to deal with. Quick delivery and first class communication.”

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Posted 5 years ago

“Excellent service with prompt delivery of great quality yarn.”

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Posted 5 years ago

“Can’t fault the service I have always received from you .”

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Posted 5 years ago

“Speedy, excellent service and both economy and luxury yarns with a great range of choice.”

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Posted 5 years ago

“Lovely good quality will which arrived after only a few days”

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Posted 5 years ago

“I’m so glad I found the Wool Factory. Having retaken up knitting, it’s been extremely difficult to find places supplying wool. Having tried a small sample I was so impressed with the quality and range of colours that I’ve been back for more and more and will continue to do so. In addition their service has been superb and quick.”

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Posted 5 years ago

“Very quick delivery of orders and the wool is superb to knit, will be ordering more soon.”

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Posted 5 years ago

“Wool factory are very prompt with deliveries and any enquiries regarding orders.”

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Posted 5 years ago

“My order arrived in plenty of time well packaged .the variety of wool is excellent and all good quality.good colours ,website is easy to work I will always use the wool factory now it has been a godsend in lockdown because I do a lot of knitting.and it has kept me occupied. Thank you to the staff for keeping open and providing us with your excellent service.”

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Posted 5 years ago

“Excellent value for money. Promptly dispatched and properly packaged..”

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Posted 5 years ago

“Excellent service and quality of product excellent.”

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Posted 5 years ago

“Very pleased with order and delivery was prompt”

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Posted 5 years ago

“These guys have great customer service & really good choice of yarns at brilliant prices! Love browsing the website & getting my deliveries! 🥰”

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Posted 5 years ago

“The ordering process was very straightforward and delivery was very quick. I had to return part of my order (I ordered too much) and a refund was applied to my card within just a few days, which was great!!”

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Posted 5 years ago

“I love this company. Their products are first class as is the delivery. Quick and efficient. I have made many crocheted blankets for the Linus Project (blankets for sick children) and the wool allows me to do a huge range of colours and textures. Love it.”

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Posted 5 years ago

“Excellent service. Prompt delivery and goods top rate.”

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Posted 5 years ago

“I love the amount of diffirent wool you carry also the price range, your service is excellant”

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Posted 5 years ago

“Excellent all way round. Quality, delivery, cost and efficiency plus bonus points for money off future orders.”

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Posted 5 years ago

“I highly recommend The Wool Factory. I now buy all my yarn from them. Their prices are very reasonable. The quality is excellent and is better than some of the more expensive yarns. The baby yarns are so soft as is there own double knitting. The delivery is quick and reasonable if you have to pay it.”

The Wool Factory Ltd 5 star review on 11th April 2021

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Posted 5 years ago

The Wool Factory Ltd is rated 4.9 based on 9,198 reviews