The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,181 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,181 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a prompt service good quality wool”

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Posted 1 year ago

“A lovely quality wool at an affordable price. The despatch and delivery times were spot on, and the whole process of ordering and paying was simple. It is a company that I would readily recommend.”

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Posted 1 year ago

“Lovely wool, good price, fast service, very satisfied.”

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Posted 1 year ago

“Promtand quick service, great quality, 5*”

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Posted 1 year ago

“Brill website quick and easy to navigate and super fast delivery with tracked postage. Well packaged”

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Posted 1 year ago

“Love the wool and prices”

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Posted 1 year ago

“Theres a lot of choice here and the delivery is very quick my go too place when i need supplies”

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Posted 1 year ago

“The wool is of very good quality at a very reasonable price and the service is excellent. I have been very very leased dealing with such an efficient company. Thank you”

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Posted 1 year ago

“Really pleased with the wool I bought.”

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Posted 1 year ago

“I always buy my wool from the Wool Factory as it is reasonably priced and delivery is quick. They have a wide selection of wool of a very good quality.”

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Posted 1 year ago

“I’ve had two orders from the wool Factory and have been very pleased with both. Good quality product, quick delivery, good value and friendly service.”

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Posted 1 year ago

“Great quality and speedy delivery!”

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Posted 1 year ago

“Yet another quick delivery of beautiful wool. Many thanks xx 😘”

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Posted 1 year ago

“Good prices , quick delivery”

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Posted 1 year ago

“I’m so pleased I’ve found a reliable source for my orders. Loving the wools. I am now a dedicated fan👍”

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Posted 1 year ago

“So reliable, I am always sure to find exactly what I am looking for; excellent value for money, great service and fast delivery.”

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Posted 1 year ago

“Items well packed and delivered on time I would recommend you to anyone that likes wool.”

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Posted 1 year ago

“I am very happy with my purchase and busy knitting with it now. Order came quickly,the wool is lovely so I will order again. Thank you to you all.”

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Posted 1 year ago

“Very easy to order. Delivery was quick. Very pleased with this company.”

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Posted 1 year ago

“Efficiency delivery Good quality of yarn”

The Wool Factory Ltd 5 star review on 3rd April 2024

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Posted 1 year ago

The Wool Factory Ltd is rated 4.9 based on 9,181 reviews