The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,469 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,469 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

Write Your review

Tell us how The Wool Factory Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Wool Factory Ltd 5 star review on 3rd May 2024

616

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the service for delivery extremely good but was not satisfied with the wool I purchased. It did not feel soft at all. I gave it away to charity.”

Helpful Report

Posted 5 years ago

“The prices are good but delivery let it down.”

Helpful Report

Posted 5 years ago

“It was decent - the products are great however the delivery time was longer than expected.”

Helpful Report

Posted 5 years ago

“Hi my first order had a wrong colour and batch number ball off yarn , this as since been sorted and have ordered more yarn with no problems x thanks”

Helpful Report

Posted 5 years ago

The Wool Factory Ltd is rated 4.9 based on 8,469 reviews