The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,193 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,193 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

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“Great wool quick delivery with royal mail and so well priced”

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Posted 1 year ago

“Usual great service and products. Unfortunately my last purchase was not as expected. I'd filtered 4 ply yarn and just ordered the colours I really liked. However this was dk when it arrived. (I have known wrong weights to show on the ball bands so thought it was going to be 4 ply). I decided to adapt my pattern, but of course I've already had to pay one lot of postage, and will now need to pay again as, of course, more yarn is needed. Pity really as if I'd purchased all the yarn initially it would have been post free. My yarn choice was not one kept in store so even if I had journeyed to Alford I could not have viewed it prior to purchase.”

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Posted 1 year ago

“Nice wool Cheaper than most Good qualit I have had two parcels”

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Posted 1 year ago

“Great wool good price very quick delivery. I would highly recommend 🙂”

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Posted 1 year ago

“I have used them often very good yarn good price quick delivery thankyou”

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Posted 1 year ago

“On two separate occasions I have received my orders promptly and have no hesitation in recommending The Wool Factory. Thank you”

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Posted 1 year ago

“As usual, plenty of choice, easy ordering and quick delivery. Thank you.”

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Posted 1 year ago

“Well can honestly say it is a fast and reliable shop wool is great and price is better”

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Posted 1 year ago

“Excellent quick service. Good choice of yarns at good prices. Will use again.”

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Posted 1 year ago

“Excellent products excellent speedy service, would recommend onwards withot reservation”

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Posted 1 year ago

“Value for money. Fantastic quality I have recommended the wool factory to numerous friends”

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Posted 1 year ago

“Excellent quality and excellent service, I have never been disappointed with any of my several purchases”

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Posted 1 year ago

“Very good service and an amazing selection of wool.”

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Posted 1 year ago

“The wool I have purchased has been very good quality”

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Posted 1 year ago

“I have used the Wool Factory several times before which is recommendation in itself. The service is fast and efficient and the website is easy to navigate. In my opinion the Wool Factory has got it absolutely right 100%.”

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Posted 1 year ago

“Good quality wool at cheap prices. Very happy”

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Posted 1 year ago

“Very good in fact excellent.”

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Posted 1 year ago

“Good value and a quick delivery”

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Posted 1 year ago

“I always order from yous quick delivery and and grea selection of colours am awitnt on my order coming”

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Posted 1 year ago

“I have had the pleasure of shopping at The Woolshop online store for a year or two, and I couldn't be more satisfied with the experience. The service was outstanding from start to finish, with friendly and helpful staff ready to assist. The quality of the products exceeded my expectations, featuring a wide selection that catered to all my crochet needs. Delivery was impressively fast, ensuring I could start my projects without delay. What truly stood out was the bright and cheerful aftercare, making me feel valued and supported as a customer. Highly recommend The Woolshop for all your yarn needs!”

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Posted 1 year ago

The Wool Factory Ltd is rated 4.9 based on 9,193 reviews