The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,199 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with colours was and quality of product plus bonus points for money off next order.”

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Posted 5 years ago

“Just to say thanks so much for the quick delivery of my wool. I am knitting the Drops Aran at the moment in a classic Mariner’s Aran pattern downloaded from the Drops site. It is great wool and a great service from you. Many thanks. Kathy Harvey”

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Posted 5 years ago

“Great service, would definitely use again”

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Posted 5 years ago

“Pleased with the quality of the wool for the price I paid and quick delivery”

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Posted 5 years ago

“Great value and lovely wool to knit with.”

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Posted 5 years ago

“Lovely wool at a reasonable price. Making hats for premature babies so wanted a variety of colours. Will definitely purchase again.”

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Posted 5 years ago

“The customer service is excellent. I am however disappointed with the quality of the wool and the colour, off white just looks frankly grubby. Yes it was very inexpensive but I won't be using it. Sorry Woolfactory.”

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Posted 5 years ago

“Excellent service. Ordered yarn one day it arrived the next.”

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Posted 5 years ago

“Great service from the wool factory. Would recommend them to anyone. I use lots of zig zag for knitting socks for charity. The best value yarn around.”

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Posted 5 years ago

“I am very impressed with the choices available”

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Posted 5 years ago

“Good service, reasonable prices and prompt delivery. Will go there again.”

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Posted 5 years ago

“Lovely colours and great value”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“I was very pleased with my purchases from the Wool Factory, they dispatched very quickly even with a little misunderstanding which was also sorted really quick. I would definitely recommend the Wool Factory to family and friends very nice company indeed. I haven't actually started any of these patterns yet but hope to do so soon .”

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Posted 5 years ago

“I am very pleased with the product that I purchased from the wool factory. The colours and quality of the wool is excellent . I am looking forward to starting my projects. Thank you.”

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Posted 5 years ago

“Very impressed with the speed of delivery. The wool chosen meets with my expectation. Will definitely use you again.”

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Posted 5 years ago

“Lovely yarn at great price and speedy delivery, just what is needed. Thank you.”

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Posted 5 years ago

“Ordered my pattern ... speedy delivery and cheaper than anywhere else . Well done Wool Factory will defo use you again 😆”

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Posted 5 years ago

“From placing the order to receiving the wool was very quick. Although the same brand I would have preferred it if all the wool had been the same thickness, but for my purposes it wasn't all that important.”

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Posted 5 years ago

“Excellent service good quality wools, good prices”

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Posted 5 years ago

The Wool Factory Ltd is rated 4.9 based on 9,199 reviews