The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,199 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic quick service”

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Posted 5 years ago

“Great selection and great service. Competitive pricing.”

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Posted 5 years ago

“Fantastic service wrong colour sent but was replaced with no problems, sent Email and was answered same day”

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Posted 5 years ago

“Easy to use website, lots of choice and at very reasonable prices. Also impressed with the speed of delivery and communication from The Wool Factory.”

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Posted 5 years ago

“Quick delivery and good prices.”

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Posted 5 years ago

“I am always pleased with any wool i purchase. The wool factory has been a good send during this pandemic. It is easy to order and delivery is speedy.”

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Posted 5 years ago

“Really good quality.Good choice of wool and other craft materials.It was wll packed and arrived in good time.”

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Posted 5 years ago

“Received my order very quickly delighted with it will order again”

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Posted 5 years ago

“Lovely selection of yarn to feed my addiction. Really fast delivery & well packaged, thank you. Will definitely be ordering again & recommend to friends.”

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Posted 5 years ago

“Not received my order as yet. Can you please advise how long it will be.”

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Posted 5 years ago

“Very quick good service”

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Posted 5 years ago

“Excellent service, very good value for top quality yarns. I keep coming back for more!”

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Posted 5 years ago

“Excellent value, will be ordering again”

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Posted 5 years ago

“Love the wool and colours are amazing very reasonably priced i am more than satisfied thank you i knit for a local charity thats why i knit jumpers would be to expensive for cardigans as buttons cost to much but am so happy with your wool”

The Wool Factory Ltd 5 star review on 5th November 2020

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Posted 5 years ago

“Very good , emailed with all updates to order and when dispatched excellent service Keep up the good work”

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Posted 5 years ago

“Very good prompt service I ordered 3 different types of wool was pleased with all but one ,quailty not so good on that one. But remainder where good quality and value for money”

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Posted 5 years ago

“Delighted the service was quick and the wool is fantastic value for money”

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Posted 5 years ago

“This was my first order with the wool factory. I am a keen user if King Cole yarn and just loved the colours on offer with their imaginative names. The ordering process was straight forward. The parcel delivery prompt. Sadly have to finish other projects before I can give myself the luxury of using it. Thank you.”

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Posted 5 years ago

“Very happy with the way my order was dealt with, arrived on time and happy with the wool I bought , knits up lovely , thank you”

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Posted 5 years ago

“Great service, very quick postage. Beautiful yarns”

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Posted 5 years ago

The Wool Factory Ltd is rated 4.9 based on 9,199 reviews