The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,198 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service

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Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

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“Excellent service and very happy with all the wool I bought”

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Posted 2 years ago

“Have found no knots so far,some of the previous wool has had a few,knits up lovely,so very happy with my purchase”

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Posted 2 years ago

“Very reasonably priced wool efficiency with postal and delivery. Whole experience was very good”

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Posted 2 years ago

“Beautiful wool very happy with it would recomend to all knitters”

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Posted 2 years ago

“Excellent choice of yarns with very quick delivery, good value for money.”

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Posted 2 years ago

“That Sunbeam wool is awful and plastic l bought 20 balls and can't do anything with it”

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Posted 2 years ago

“Lovely quality wool and quick delivery.”

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Posted 2 years ago

“They are the best and I always recommend them. Phenomenal business”

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Posted 2 years ago

“Quality & value for money are outstanding. Fantastic choice of yarn. Would definitely recommend.”

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Posted 2 years ago

“Always a good service. Delivery is in good time. Just a note about the discontinued Sunbeam Chunky... It's awful! It's rough and very 'plasticky'!”

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Posted 2 years ago

“Excellent service and communication. Beautiful wool. First class delivery. Will definitely use again”

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Posted 2 years ago

“What a lovely online shop. Quality wool in great colours; exactly as I expected. Efficient service. The free gift is a great little touch, thank you. Already recommended to friends. I am sure that I will return again :)”

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Posted 2 years ago

“First time ordering. Great communication, quick delivery too. Loved the quirky humour in your email, really adds to the family feel of the company! Will definitely be recommending to family and friends. Keep up the good work!”

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Posted 2 years ago

“Very efficient seervice and friendly, no problems”

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Posted 2 years ago

“As ususal the speed of delivery and quality of the porducts is second to none. Howwever, the Sirdar patterns that they supply, are not correct in their sizing. I have written to the wool factory and explained this but as they say they are onl yhte suppliers and are not able to amend the patterns. Sirdar have been informed of the error, but it keeps reocurring, as im finding out with another pattern.”

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Posted 2 years ago

“Fantastic wool fantastic service”

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Posted 2 years ago

“Every time i have ordered it has been so easy from browsing to payment. The range of wools is great and very good prices. Fast delivery of which i was kept informed so what more can i ask for. Definitely recommend”

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Posted 2 years ago

“Not my first order and most definitely will not be my last! Fabulous products and amazing service every time.”

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Posted 2 years ago

“not actually used it yet bot service and deliever were excellent”

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Posted 2 years ago

“highly delighted using for crochering service and price exerlent”

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Posted 2 years ago

The Wool Factory Ltd is rated 4.9 based on 9,198 reviews