The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,198 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service

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Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased Hayfield Bonus Double Knit and very pleased with my purchase. My pattern is well on the way and knits up very soft. I will be continue to order more once my garment is complete. I was very pleased when I ordered this as it turned up very promptly and no problems with my order.”

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Posted 5 years ago

“Delivery was very good and the wool is exactly what I wanted will order again”

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Posted 5 years ago

“My puchase was sent viry quickly and the yarn is excellent quality and would not hesitate to purchase from this firm in the future”

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Posted 5 years ago

“Speedy dispatch and very good value for money. I will definitely be back for more.”

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Posted 5 years ago

“My order was processed quickly and efficiently. It was received when stated. Excellent service”

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Posted 5 years ago

“Thank you for your service. Would buy again. Would like to see a dark brown and black in the range that I purchased.”

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Posted 5 years ago

“I have been a customer for 4+ years now and have never had a problem with anything I have purchased. Fantastic quality good, fast response to any enquiries and prompt delivery. The wool factory has seen me through the COVID-19 crisis and I thank them from the bottom of my heart.”

The Wool Factory Ltd 5 star review on 6th May 2021

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Posted 5 years ago

“Great choice of wool, lovely colours, great price. I will definitely be buying from here again. Thank you for your quick service.”

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Posted 5 years ago

“Really pleased with my order. Arrived within a few days. Good price and excellent service. Will definitely use again”

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Posted 5 years ago

“Great online store. Quick delivery and well packed. Prices are good too with such a good selection to choose from”

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Posted 5 years ago

“Have ordered many times. Excellent service, fast delivery, lovely wool. Customer service is also fantastic. Would recommend to everyone”

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Posted 5 years ago

“Very pleased with the service and product I shall be buying more in the future”

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Posted 5 years ago

“Very happy wool is beautiful and will be ordering again very soon”

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Posted 5 years ago

“Very good quality and quick delivery. Thank you”

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Posted 5 years ago

“Absolutely brilliant customer service I forgot to download my patterns and asked for help which was rapidly sent out in an email thank you so much beautiful patterns”

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Posted 5 years ago

“Great service great delivery time arrived sooner than expected got exactly what I paid for prices are so reasonable”

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Posted 5 years ago

“My friends talk highly of the Wool Factory, and now I see why. My order for a pattern and wool arrived promptly and was well packaged. The wool is divine and even though I am a slow knitter I am enjoying knitting again. I recommend The Wool Factory, if you love wool you will love The Wool Factory.”

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Posted 5 years ago

“Quality is always excellent and a great range available at really competitive prices. Delivery is always really efficient and everything arrives in great condition. Always a repeat customer”

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Posted 5 years ago

“so pleased with my order good quality wool.”

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Posted 5 years ago

“The wool factory has a wonderful selection of wools. That’s very good Prices and very prompt delivery”

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Posted 5 years ago

The Wool Factory Ltd is rated 4.9 based on 9,198 reviews