The Wool Factory Reviews

4.89 Rating 5,037 Reviews
98 %
of reviewers recommend The Wool Factory
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.90 out of 5
Read The Wool Factory Reviews
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01507 466838



The Wool Factory
5 Market PLace

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Lovely selection of yarn & patterns. Delivery was exceptionally quick.
Posted 2 weeks ago
My wool arrived very quickly ans would highly recommend The WoolFactory
Posted 2 weeks ago
Fabulous service order came in 2days and all in order x
Posted 2 weeks ago
Have only bought some patterns so far but they arrived within 3 days in immaculate condition
Posted 2 weeks ago
Excellent wool and service
Posted 2 weeks ago
Great service. Yarn as good as expected JA.
Posted 2 weeks ago
First time purchasing from this company. Excellent service, item well packed and delivered within few days. Product excellent, quality as described.
Posted 2 weeks ago
It was my third order arrived within a few days.everything to my satisfaction no excuse about pandemic.Thank you.
Posted 2 weeks ago
Excellent service, delivery prompt and wool knitting up beautifully, definitely a good buy.
Posted 2 weeks ago
Excellent yarn and customer care. The yarn is always a bargain price no matter what you buy and the delivery is cheaper than the cost of getting the bus into town and delivered quickly
Posted 2 weeks ago
Easy to use website. Quick dispatch and well packaged
Posted 2 weeks ago
Great prices and speedy delivery.
Posted 2 weeks ago
Found just what I wanted at the wool factory. Wool delivered promptly. No problems at all. Would use again.
Posted 2 weeks ago
I absolutely love your wool, and the delivery is so quick as well. I have never had goods come so soon. So thank you for the quality of your wool and when I have used it all i will be ordering most
Posted 2 weeks ago
Fast postage, great prices and great selection. Highly recommend.
Posted 2 weeks ago
I was so glad I found the Wool Factory, the 100gr balls at £1.39 are so good in price quality and colour and I have ordered twice and the second order came within 72 hours Really Good
Posted 2 weeks ago
Lovely wool, friendly service. I will definitely buy more wool from here.
Posted 2 weeks ago
I was very pleased with my purchase and fast delivery. Will certainly order again.
Posted 2 weeks ago
Very satisfied with the quality of wool and the speed at which I received it many thanks.
Posted 3 weeks ago
Quick delivery and good quality. I can highly recommend.
Posted 3 weeks ago
The Wool Factory is rated 4.89 based on 5,037 reviews