The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,430 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,430 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 25th April 2024

613

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve had two orders from the wool Factory and have been very pleased with both. Good quality product, quick delivery, good value and friendly service.”

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Posted 2 weeks ago

“Great quality and speedy delivery!”

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Posted 2 weeks ago

“Yet another quick delivery of beautiful wool. Many thanks xx 😘”

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Posted 2 weeks ago

“Good prices , quick delivery”

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Posted 3 weeks ago

“I’m so pleased I’ve found a reliable source for my orders. Loving the wools. I am now a dedicated fan👍”

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Posted 3 weeks ago

“So reliable, I am always sure to find exactly what I am looking for; excellent value for money, great service and fast delivery.”

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Posted 3 weeks ago

“Items well packed and delivered on time I would recommend you to anyone that likes wool.”

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Posted 3 weeks ago

“I am very happy with my purchase and busy knitting with it now. Order came quickly,the wool is lovely so I will order again. Thank you to you all.”

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Posted 3 weeks ago

“Very easy to order. Delivery was quick. Very pleased with this company.”

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Posted 3 weeks ago

“Efficiency delivery Good quality of yarn”

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Posted 3 weeks ago

“Lots to choose from. Quick delivery and good quality yarn.”

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Posted 3 weeks ago

“Could not believe how quickly I received my yarn order. Excellent service as usual.”

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Posted 3 weeks ago

“Really pleased with the quality of the yarns I have received . Very prompt delivery”

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Posted 3 weeks ago

“Love The Wool Factory! The service is always first class and the yarn is at a great price. My go to for yarn.”

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Posted 3 weeks ago

“Very impressed with service, also price was great compared to other sites I looked at. Admittedly it had a sale but even then the Rowan wool I purchased everybody was charging £19:95 per ball, got same wool for £8:95 per ball bargain! I would recommend giving them a try.”