The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,198 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service

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Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

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“Pleased with everything”

Helpful Report

Posted 5 years ago

“,order number 96797/271120/43 . i still have not received my order .i have emailed you twice .4/12 and 15/12 to say i still not have received this pattern. your response was royal mail were taking up to 15days to deliver, well you can see given when the order was place this is now a month so either you send me another order or send me a refund”

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Posted 5 years ago

“Very happy with my wool it knits up lovely I have only purchased the double knit and baby dk”

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Posted 5 years ago

“Very good service communication excellent. From photo work in progress”

The Wool Factory Ltd 5 star review on 30th December 2020

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Posted 5 years ago

“I love this business! They have a huge choice of wool, anything you could want from big ball value acrylics to precious little gems in high end fibres...and all at amazingly prices. I am spoiled as it's in the next town over from us and they push out on our town's weekly market but generally I buy online and delivery is prompt (since lockdown they drop the parcels in person on the same day!!!!, real service with a smile.) I recently indulged in a mastery parcel and it was mad value, a huge variety of great wool, grab one when they are available and you'll be delighted by the inspirational contents!”

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Posted 5 years ago

“Quality excellent, delivery very quick, highly recommended.”

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Posted 5 years ago

“Good quality yarns at good prices. Prompt delivery.”

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Posted 5 years ago

“Amazing quality and lovely customer service. I will buy here again 100/100”

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Posted 5 years ago

“Came on time. Still knitting with it”

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Posted 5 years ago

“I discovered the Wool Factory whilst shielding due to COVID. Everything I’ve purchased has been good quality at great prices. I love going to the sale section and grabbing myself a bargain. Delivery is super fast too.”

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Posted 5 years ago

“Good quality yarn at reasonable prices and fast delivery and service. Love the variety available. All in all very pleased with my purchase.”

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Posted 5 years ago

“Excellent service, value for money.”

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Posted 5 years ago

“Good Cygnet Wool for knitting. Excellent service from Wool Factory”

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Posted 5 years ago

“Very helpful. Replied to my email very quickly. Please will my purchase.”

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Posted 5 years ago

“Excellent service a couple of balls was very thin but Roy’s different type and they were perfect beautiful colours as well would definitely recommend x😀”

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Posted 5 years ago

“First purchase with this company and glad to say very please with the product and the speed of delivery”

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Posted 5 years ago

“Wonderful service. Very easy site to use, with a very wide range of products. I have been very happy with the yarns I have purchased so far. Received my order within a few days of purchase, even during these challenging times.”

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Posted 5 years ago

“Lovely yarn and excellent service”

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Posted 5 years ago

“Very nice wool to crochet with Nice and soft. Thank you”

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Posted 5 years ago

“Excellent product and service too. I will certainly be ordering woo again”

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Posted 5 years ago

The Wool Factory Ltd is rated 4.9 based on 9,198 reviews