The Wool Factory Reviews

4.89 Rating 5,026 Reviews
98 %
of reviewers recommend The Wool Factory
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.90 out of 5
Read The Wool Factory Reviews
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01507 466838



The Wool Factory
5 Market PLace

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Excellent service. So much wool to choose from.
Posted 1 week ago
The second order i have from The Wool Factory, prompt service good quality wool
Posted 1 week ago
Very good value for money and arrived within a couple of days of ordering.
Posted 1 week ago
Very pleased with service received and all the yarn I have purchased.
Posted 1 week ago
Excellent selection of high quality wool. Fast delivery and easy to use website.
Posted 1 week ago
Very good value and service
Posted 1 week ago
The wool I purchased was of really great quality and I am enjoying knitting with it. It was well priced and arrived within a few days. I will use the Wool Factory again but unfortunately not very often as I have arthritis in both my hands which limits the amount of knitting I can do at one sitting.
Posted 1 week ago
Excellent service and lovely wool Will definitely order again
Posted 1 week ago
This is my first time ordering and I was very pleased with the quick delivery and quality of the wool and the buttons were cheap too
Posted 1 week ago
I highly recommend The wool factory and I'll buy here again.
Posted 1 week ago
Lovely wool good service and quick delivery
Posted 1 week ago
Lovely selection of yarn & patterns. Delivery was exceptionally quick.
Posted 1 week ago
My wool arrived very quickly ans would highly recommend The WoolFactory
Posted 1 week ago
Fabulous service order came in 2days and all in order x
Posted 1 week ago
Have only bought some patterns so far but they arrived within 3 days in immaculate condition
Posted 1 week ago
Excellent wool and service
Posted 2 weeks ago
Great service. Yarn as good as expected JA.
Posted 2 weeks ago
First time purchasing from this company. Excellent service, item well packed and delivered within few days. Product excellent, quality as described.
Posted 2 weeks ago
It was my third order arrived within a few days.everything to my satisfaction no excuse about pandemic.Thank you.
Posted 2 weeks ago
Excellent service, delivery prompt and wool knitting up beautifully, definitely a good buy.
Posted 2 weeks ago
The Wool Factory is rated 4.89 based on 5,026 reviews