Isle of Wight Tomatoes Reviews

Name: Isle of Wight Tomatoes
Address: The Tomato Stall, Hale Common, Newport, The Tomato Stall, Hale Common, Newport, Arreton
Rating: 4.80

4.8 Rating 4,105 Reviews

95 %

of reviewers recommend Isle of Wight Tomatoes

4.8

Based on 4,105 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Isle of Wight Tomatoes 5 star review on 23rd May 2025

211

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was timely & products as advertised. But it was disappointing that at least half the tomatoes were already soft when I got them so passing their prime. A few of the firmer small ones tasted lovely & sweet, only needing a pinch of salt, but otherwise tomatoes were bland. I get better ones (although not as wide a selection) at Costco.”

Helpful Report

Posted 3 years ago

Thank you for your message, we are sorry for any disappointment, can I ask if you have been in touch with our customer service team as they would love to help you?

Posted 3 years ago

“I was disappointed with my last order as the box of mixed cherry/plum went over (soggy/rotten) far quicker than expected ie just a few days. I buy your tomatoes now from M&S which taste fantastic & last well over a week.”

Helpful Report

Posted 3 years ago

We are sorry to learn that your recent order has arrived not looking its best, can I ask if you got in touch with our customer service team as they would love to resolve this for you.

Posted 3 years ago

“I have had lots of boxes in the past but cancelled my order after just 2 this year - most of the produce was very soft, some already a little mouldy and its simply too much to pay for something which gets thrown away before you have chance to use it. Really disappointed as I would love to support a business like this”

Helpful Report

Posted 3 years ago

Hi Jane, so sorry to hear of your disappointment. Can I ask if you reached out to our customer service team as they would have loved to have put this right for you?

Posted 3 years ago

“The choice of tomatoes and culinary items are great ,my one whinge is that often the tomatoes on arrival are split and too soft . The tomato balsamic vinegar is the best thing EVER. Could drink it it’s so divine.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to share your feedback with us – our team love to hear what our customers think about us. If you ever receive any damages please do reach out to our customer service team who will be happy to help!

Posted 3 years ago

“As much as I love The Tomato Stall, unfortunately the last two orders have been underwhelming. I ordered a box of San Arentino tomatoes (roughly six in a box) and each time at least two are already overripe and starting to go mouldy. Same with the 1.5kg box of mixed - the cherry tomatoes, in particular the orange ones, arrived squishy and wrinkly. I’ll give them one more try even though they don’t seem to sell their delicious Shakshuka sauce any more….”

Helpful Report

Posted 3 years ago

Hi Emma, we are sorry for any disappointment! Can I ask if you have been in touch with our customer service team as they would love to put this right for you? Great to hear that you love our Shakshuka sauce, you'll find it in the our cooks range category on our website!

Posted 3 years ago

“Don't travel very well we have persevered and continued to re-order......... KUMATO are very good however Mixed Tigers have come twice now very very soft and some unusable,”

Helpful Report

Posted 3 years ago

Hi Paul, Sorry to hear that you have had some damage. Thank you for your feedback. We have recently discontinued our tiger tomato box as they were not arriving in the condition we would like.

Posted 3 years ago

“The tomato’s where ok ! It would have been better if they were more firmer (harder then soft ) Tomato’s could have been a lot better if they had not been running around in the delivery van nearly all day my order did not arrive until around 4-30 pm ish ?? That’s DPD”

Helpful Report

Posted 3 years ago

Quality and service is important to us, and we really appreciate your feedback. Our heritage tomatoes are naturally soft but we would recommend our pick and mix boxes for a firmer crunch.

Posted 3 years ago

“I Really wanted to love these tomatoes because they are one of my favourite foods. However, my box arrived with over- ripe and practically off tomatoes. The company replaced them which was good. These tomatoes looked lovely and were fresher, but just didn't have the flavour that I was expecting, so unfortunately I won't be ordering them again. I bought organic tomatoes....maybe the non- organic taste better??”

Helpful Report

Posted 3 years ago

Hi Jo, We're so sorry to hear that you haven't enjoyed shopping us. We pride ourselves on our flavour so please do drop our customer service team a message and we'd be more than happy to help!

Posted 3 years ago

“Disappointed with the Black Heritage tomatoes which arrived bruised and sloppy. Rest of the order was good. Asparagu was excellent.”

Helpful Report

Posted 3 years ago

So sorry to hear of your disappointment, can I ask if you have been in touch with our customer service team who would be happy to help?

Posted 3 years ago

“Unfortunately my first box this season fell below what l was expecting.The Piccolo tomatoes l got from Morrisons( Kent) were much better.”

Helpful Report

Posted 3 years ago

Thank you for your message, we are sorry for any disappointment, can I ask if you have contacted our friendly customer service team who will be able to advise?

Posted 3 years ago

“Tasty tomatoes but unfortunately quite a few arrived squashed (en-route no doubt).”

Helpful Report

Posted 3 years ago

We are sorry to learn that your recent order has arrived not looking its best, can I ask if you have been in touch with our lovely customer service team as they would love to resolve this for you?

Posted 3 years ago

“lovely tomatoes, very ripe, juicy and delicious - unfortunately quite a few in the box were squashed. almost certainly down to the delivery company - the box was labelled 'fragile' and 'handle with care', but i think they'd put something else on top of the box :(”

Helpful Report

Posted 3 years ago

Hi David, sorry to hear that some of our tomatoes arrived squashed. Please do contact our customer service team as we'd love to help resolve this for you.

Posted 3 years ago

“I was a little disappointed with the selection of heritage tomatoes that I received, I only got 2 kumato, a few red cherry tomatoes I don’t mind the yellow ones but can be lacking in any flavour, but the 3kg the box was predominately little cherry yellow, yellow plum and yellow vine, the smaller beef tomato was squashed on one side which I cut away. I appreciate that some may become squished and I accept that, but I was looking forward to the heritage tomatoes pictured on the website and not what I actually received. Would I order again? … yes I would. I am hoping that this was a one off and the next box I order will have the variety pictured.”

Helpful Report

Posted 3 years ago

Hi Deborah, Thank you very much for taking the time to share your feedback. Can I ask if you got in touch with our lovely customer service team regarding this as they would love to assist you.

Posted 3 years ago

“The items arrived quickly and overall were well packaged however I was disappointed in the tomato box, which I will review separately.”

Helpful Report

Posted 3 years ago

We are sorry to learn that your recent order has arrived not looking its best, can I ask if you got in touch with our friendly customer service team as they would love to help here!?

Posted 3 years ago

“All the jars I bought were great. Unfortunately, almost all the fresh tomatoes were soft and past their best so had to be used immediately which wasn't ideal.”

Helpful Report

Posted 3 years ago

We are sorry to learn that your recent order has arrived not looking its best, our friendly customer service team are always on hand to resolve any issues - please do get in touch!

Posted 3 years ago

“Generally the quality and service is excellent. However the fresh tomatoes in my last delivery were over-ripe. This is a bit of a problem because you would expect to be able to eat the tomatoes during the course of the week and if they are over-ripe you have to try and use them up quickly.”

Helpful Report

Posted 3 years ago

We are sorry to learn that your recent order has arrived not looking its best, our friendly customer service team are always on hand to help if a situation like this occurs - please do get in touch and we will try our best to resolve this for you!

Posted 3 years ago

“Easy to use web site, lots of choice, delivery within 3 days from order.”

Helpful Report

Posted 3 years ago

Thank you so much for your feedback, we really do appreciate your support.

Posted 3 years ago

“Sorry, I was really disappointed by the beef tomatoes, there were only 2 in the box and both were very soft and mushy. The rest of the box was fine, just a few soft ones.”

Helpful Report

Posted 3 years ago

Hi Nimmo, so sorry to hear that you were disappointed. Can I ask if you have got in touch with our customer service team? If not then please do send us an email as our lovely customer service team would love to help!

Posted 3 years ago

“Unfortunately 7 of the tomatoes were over ripe and squashed. I have had a few orders and this is the first time this has happened.”

Helpful Report

Posted 3 years ago

Hi Myra, we are so sorry to hear this. Please do get in contact with our customer service team as they would love to resolve this for you!

Posted 3 years ago

“Great tomatoes but let down constantly by a 2nd rate delivery firm”

Helpful Report

Posted 3 years ago

Hi Christine, thank you so much for your feedback. Sorry to hear that you are disappointed with the delivery service. Quality and service are very important to us and we are always on the lookout for the next best way to transport our tomatoes safely and securely.

Posted 3 years ago

Isle of Wight Tomatoes is rated 4.8 based on 4,105 reviews