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Isle of Wight Tomatoes Reviews

4.8 Rating 4,526 Reviews
95 %
of reviewers recommend Isle of Wight Tomatoes
4.8
Based on 4,526 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Isle of Wight Tomatoes Reviews
Beautiful looking, but 2 large toms were over-ripe and split. very little tomato aroma and a bit thin on taste. I expected more.
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Posted 3 weeks ago
The tomatoes were mostly large and not that interesting taste wise the 3 tiny ones were lovely. Not like the selection in the photos . I didn’t like the way they priced it with free postage all the prices were a few pence out for free postage if you bought the small amount. I just felt ripped off. The delivery was good.
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Posted 1 month ago
I’ve ordered twice, I was expecting more, no better than the “premium” range you find in major supermarkets.
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Posted 1 month ago
Had 6 very large tomatoes. I live on my own so it was disappointing.
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Posted 1 month ago
Tomatoes that were in good condition were delicious.But sadly quiet a few maybe half my delivery the larger tomatoes were beautiful to look at but very very soft and sadly that altered my experience as had to quickly cook off and make sauce for freezer .But the tomatoes that were in good condition were delicious.The packing was also excellent
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Posted 5 months ago
Usually love your vine tomatoes. However This order was not as good taste wise. little too tarte. I also found the amount quite small for the price.
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Posted 6 months ago
I love your products - easily the best and most convenient there is. However, ever since you changed delivery from DPD to Royal Mail the whole experience has deteriorated. This is due to the poor service provided by Royal Mail - who send multiple different delivery times throughout the day and there is no way to actually track where the driver is, meaning I have to wait in for all of it to receive the parcel. DPD were precise, consistent and you can track the delivery driver to know when you actually have to be available for receipt of deliver. Whilst I'm sure DPD is a more expensive option for you... the whole customer experience is seamless. Royal Mail may be a vendor and out of your control, but it reflects badly on you
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Posted 9 months ago
Well, everything arrived well packed and on time. However, unfortunately I'm one of the few who found the tomatoes quite bland in comparison with my small home grown toms. Of course, I'm hugely disappointed as I was looking forward to the taste that a experienced years ago. Ah well, can't win 'em all! The tomato sauce was lovely and I'm looking forward to using the olive oil.
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Posted 1 year ago
Thank you for taking the time to share your feedback, we really appreciate your comments in order for us to continually improve our service.
Posted 11 months ago
Once ordered quick safe delivery.
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Posted 1 year ago
Disappointed was hoping to get oak smoked sundried tomatoes which I have had before. Slow roast very nice but not a patch on the oak smoked
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Posted 1 year ago
Products are tasty but in this second order as in the first one, jars have leaked their oil because they were not hermetically sealed. Please try to improve this. Your products deserve it!
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Posted 1 year ago
All my orders this year have been exceptional and we are very pleased. However, this last order was seemingly delayed two days due to snow and was kept at Portlethen. The snow wasn’t that bad and driving was possible. Our order arrived in less than optimal condition with many soft and split. Obviously we will continue ordering but may not at this time of year. Merry Christmas!! 🎄
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Posted 1 year ago
Hi Carol, sorry to hear this. If you get in touch with our friendly customer service team at hello@iowtomatoes.co.uk we can help resolve this for you.
Posted 1 year ago
You need to consider reviewing your delivery partner. The delivery is often delayed. The last delivery arrived a day late with a selection of split/squashed/soft tomatoes. Bit disappointing.
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Posted 1 year ago
Hi Claire, thank you for your feedback. Sorry to hear that you had this experience. Quality and service are important to us. Please do get in touch with our friendly customer service team at hello@iowtomatoes.co.uk or on 01983 866 907 as we would be keen to resolve this issue for you.
Posted 1 year ago
I always order two boxes. One comes in great condition while bottom one comes damaged. Damaged as tomatoes get popped so it is a mess and bunch of them have to be discarded within few days of arriving. Its a shame.
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Posted 1 year ago
Hello, sorry to hear this. Please do get in touch with our friendly customer service team at hello@iowtomatoes.co.uk who would be happy to resolve this for you.
Posted 1 year ago
Unfortunately these were delivered 3 days late by dpd, so not at their best. Will not be ordering again.
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Posted 1 year ago
Hi Ann-Louise, so sorry to hear this. Please get in touch with our friendly customer service team at hello@iowtomatoes.co.uk or on 01983 866907, they are available Mon – Fri 8.30am – 5pm and would be happy to resolve the issue and find out what went wrong.
Posted 1 year ago
The tomatoes we ordered tasted lovely,great flavour. The pizza sauce I bought was fantastic,such great quality. I have only given 3 stars though as quite a few of the beef steak tomatoes I bought were very soft so I had to end up stuffing and cooking them. No hardship but I had wanted them for a tomato and burrata salad.
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Posted 1 year ago
Hi Maggie, sorry to hear this. Please get in touch with our friendly customer service team at hello@iowtomatoes.co.uk or on 01983 866907, they are available Mon – Fri 8.30am – 5pm and would be happy to resolve the issue and find out what went wrong.
Posted 1 year ago
Lovely looking tomatoes, but they lacked the level of taste I was hoping to find. Now that my own tomatoes are ripe and ready, I will be using those rather than ordering from you again.
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Posted 2 years ago
Hi Tiggy, sorry to hear this. Please get in touch with our friendly customer service team at hello@iowtomatoes.co.uk or on 01983 866907, they are available Mon – Fri 8.30am – 5pm and would be happy to resolve the issue and find out what went wrong.
Posted 2 years ago
The quality of tomatoes to private customers are slipping in quality. The last couple of deliveries have been way below the standard of previous purchases. One complete box of San Arrentinos were mouldy within 2 days of delivery and I had to throw the whole box away. Similarly a recent order of cherry vines were loose not one attached to a vine, but to make it worse empty vine stalks were laid on top. We also had issues with a box of kumatos going mouldy after a couple of days. I've been buying my tomatoes from this company for at least 3+ years and it's only recently the quality has taken a massive fall. It'll be a while before I order again sadly, unless I hear that the quality has improved.
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Posted 2 years ago
Sorry to hear this. Please do reach out to our customer service team so we can help with this. You can reach us on 01983 866907 or hello@iowtomatoes.co.uk
Posted 2 years ago
Disappointed with the box this time, did send an email with some pictures but no response. There were lots that were over ripe and split skins when they arrived with wet carboard with the lackage. Couldn't use them as intended but did make nice soup.
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Posted 2 years ago
Hi Clair, you sent an email to DPD instead of to us so we didn't get a chance to help resolve the issue for you, I am pleased now that this has been resolved for you having since spoken this week. Please do reach out if I can help with anything else in the future. Katerina
Posted 2 years ago
Sadly the Heritage tomato speciality box we received were very soft and didn’t last long. Probably wouldn’t buy again. Tasted okay, but not amazing.
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Posted 2 years ago
Sorry to hear this. Please do reach out to our customer service team so we can help with this. You can reach us on 01983 866907 or hello@iowtomatoes.co.uk
Posted 2 years ago
Sorry to hear this. Please do reach out to our customer service team so we can help with this. You can reach us on 01983 866907 or hello@iowtomatoes.co.uk
Posted 2 years ago
Isle of Wight Tomatoes is rated 4.8 based on 4,526 reviews