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Isle of Wight Tomatoes Reviews

4.8 Rating 4,105 Reviews
95 %
of reviewers recommend Isle of Wight Tomatoes
4.8
Based on 4,105 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Isle of Wight Tomatoes Reviews
Excellent service and tomatoes good too. I got some peppers this time round and they were outstanding.
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Posted 1 month ago
Product and service from The Tomato Stall are superb. Before this summer I would have given a Five-star review, but ever since you are now delivered by Royal Mail, I cannot honestly do that any more. The delivery has been downgraded from DPD, which was nearly flawless, to Royal Mail, which is riddled with problems. Instead of a one-hour window, now Royal Mail can only give me a rough estimate of a THREE-hour window. Not only that, they do not deliver within that window, either. Therefore I cannot plan my day, which means that the entire day has to be reserved for receiving this delivery. It is ridiculous considering that the majority of other delivery companies have facilities for live-tracking. This is a service only good enough for the last century, not fit for purpose for busy people in the 3rd decade in the 21st century.
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Posted 3 months ago
All lovely and fresh - thank you!
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Posted 4 months ago
Thank you so much for your feedback, we really do appreciate your support.
Posted 4 months ago
Love Isle of Wight Tomatoes, the smoked Pesto is amazing and so is the Oak Smoked Tomato Balsamic. Its such a shame that we can't buy them locally
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Posted 4 months ago
Thank you so much for your feedback, we really do appreciate your support.
Posted 4 months ago
Love not only the very tasty tomatoes but also their sauces . I understand why but do wish that I could buy smaller quantities of tomatoes as I live on my own and since I usually order 2 varieties,I have to entertain much more to use them up...that and make fabulous tomato sauce to freeze!
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Posted 4 months ago
Thank you so much for your feedback, we really do appreciate your support.
Posted 4 months ago
Hubbie loves the ketchup alioli good too. Waiting to try curry sauce
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Posted 6 months ago
Your products very good and your service was excellent.
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Posted 6 months ago
A few burst tomatoes, but then again moving perishable goods 250 miles I ought to accept the casualty rate !
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Posted 6 months ago
Skin on winter tomatoes, tough!
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Posted 6 months ago
Only issue for me is the fact that pricing is at 14.50 for tomatoes and one needs to order £15 for free delivery, meaning I am forced to order something else. I guess it may be deliberate but you might as well price the tomatoes at £15. I do like testing the tomato sauces but my hand is being forced a bit....
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Posted 8 months ago
Hi Laurent, thank you for taking the time to share your review. We are keen to hear feedback as it gives us a chance to improve. This week we have introduced a new offering of a Pick & Mix tomatoes, 1.5kg (£15.50), which highlights our most delicious and colourful varieties perfectly. Please do get in touch with us at hello@iowtomatoes.co.uk if you have any queries or if we can help with anything else.
Posted 7 months ago
Ar least s good as those bought in mid summer and have kept well. Packing and service as good as ever. Happy New Year to the I o W
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Posted 9 months ago
Thank you for the review, Susan. Happy New Year to you too!
Posted 9 months ago
Always arrive well packaged so no tomatoes are damaged. We had our last box in November and while nice didn’t have as much flavour as earlier in year.
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Posted 10 months ago
The products we have bought have been great. The delivery provider hasn't been particularly helpful.
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Posted 11 months ago
Great quality. Every tomato perfect.
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Posted 11 months ago
I absolutely love your products. They are superb. I had forgotten how good fresh tomatoes smell until I ordered from you. Divine is the only way to describe them. The small tomatoes are wonderfully sweet and the beef tomatoes are robust and so juicy.
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Posted 11 months ago
Ordered smoked tomato pesto, very tasty, really enjoying. The jar lids don't fit properly though, on delivery two had leaked, these were replaced promptly excellent service. They are difficult to replace during use though, maybe a design fault?
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Posted 11 months ago
I absolutely love tomatoes and will be ordering again and again, but when I get them it's too much cardboard, and shredding than tomatos and off course packaging is crucial and I really appreciate it but I think it's a bit out of balance.
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Posted 1 year ago
Very fine products!
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Posted 1 year ago
Very good customer service except issues with DPD delivery.
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Posted 1 year ago
The tomatoes tasted lovely but, unfortunately, the large ones were rather soft on arrival and did not keep well. We were a bit disappointed as we needed them for a dinner we were giving. However, we have had your tomatoes before and realise that this was a one off. We'll continue to buy Isle of Wight tomatoes in the future.
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Posted 1 year ago
Hi Geraldine, sorry to hear this. Please get in touch with our friendly customer service team at hello@iowtomatoes.co.uk or on 01983 866907, they are available Mon – Fri 8.30am – 5pm and would be happy to resolve the issue.
Posted 1 year ago
Isle of Wight Tomatoes is rated 4.8 based on 4,105 reviews