Isle of Wight Tomatoes Reviews

Name: Isle of Wight Tomatoes
Address: The Tomato Stall, Hale Common, Newport, The Tomato Stall, Hale Common, Newport, Arreton
Rating: 4.80

4.8 Rating 4,105 Reviews

95 %

of reviewers recommend Isle of Wight Tomatoes

4.8

Based on 4,105 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Isle of Wight Tomatoes 5 star review on 23rd May 2025

211

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After an initial hiccup with delivery from DPD (which Sam sorted out) our tomatoes arrived a day late. Sadly some were split/squashed - again Sam sorted that out for me. The tomatoes are nice, but for our liking, most were far too soft & over- ripe (we grow tomatoes which are never picked so soft). Also slightly too many "cherry" & small plum tomatoes in the box. The large tomatoes have better flavours. Maybe the fruits would be better earlier in the season, as soon it is end of season, and will have to wait until next year to try again. I like the fact that they are organic which is good and probably far better than the supermarket. Again, I want to thank Sam for dealing with the small problem that occurred”

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Posted 4 years ago

Thank you for taking the time to share your feedback with us – we will share this with the team including Sam. We look forward to you to giving us another ago when our season starts up again next year!

Posted 4 years ago

“Got 3 jars, relish, oak smoked and roasted tomatoes. My least fav is oak smoked, defo won’t be buying it again. The smell is too overpowering. I had to throw half of it. Relish is good, but not very different to other relishes in the supermarket. My fav is defo The tomato stall. However, if you are going for Medeterrnean style, your tomatoes should be in olive oil, as for sunflower oil the price is a bit high.”

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Posted 4 years ago

Thank you for your feedback. We are sorry to hear that your ordering experience has fallen short on this occasion, and we are always taking on board what our customers are saying.

Posted 4 years ago

“Afraid this last delivery was dsappointing. I have already responded to The Tomato Stall, but no acknowledgement. The range was poor, a lot of the tomatoeas were going bad/split and they appreared to be rather old rather than fresh as the vines were all crispy and off the tomatoes unlike usual. Shame”

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Posted 4 years ago

Hi Andrew, I'm so sorry to hear that your recent delivery was not up to our usual high standards. I have checked for correspondence and it seems that we haven't received an email from you. We'd hate for this to have got lost as we would really love to put this right for you. Please don't hesitate to get back in touch so that we can resolve this.

Posted 4 years ago

“Love the concept and variety of tomatoes . However this is my second order and time where the tomatoes were so ripe, some had exploded in the box, forcing me to change my dinner choices around, so that I used the ingredients on the same day it arrived. Otherwise everything was great. I have found a local stockist, for your produce, so will try them, to see if tomatoes last longer.”

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Posted 4 years ago

Hi Ayeshia, quality and service is important to us, and we really appreciate you getting in touch about this. We're sorry to hear that your tomatoes were damaged in transit - we'd love to be able to put this right for you, please don't hesitate to get in touch with our friendly customer service team!

Posted 4 years ago

“Really enjoyed the produce however if I have to be honest, a lot of the tomatoes were very soft/on the edge and there were also some that had black marks on. I think there may have been a problem with the storage. If you are paying top whack you expect top produce. The flavour of the tomatoes were amazing however and the long peppers, small peppers and Aubergines were excellent!”

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Posted 4 years ago

Thank you for your feedback Nathaniel. It's really lovely to hear that you have enjoyed the taste of our produce. We are sorry to hear that your ordering experience has fallen short on this occasion, can I ask if you have been in contact with our friendly customer service team as they would love to be able to put this right for you?

Posted 4 years ago

“I've had a few orders from the Tomato stall, they've always been great until this last one. The tomatoes were very soft, many were split and wrinkled, overripe. Three of the peppers had mould and consequently turned to mush. And one of the aubergines was brown inside. This has never happened before, the produce usually arrives in perfect condition. Unfortunately when it arrived we were too ill to deal with it so I can't comment on customer service.”

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Posted 4 years ago

Hi there, I'm so sorry to hear that your order arrived less than perfect. Our friendly customer service team are always on hand to help in situations such as this so please don't hesitate to get in touch - if you have any photos of the damaged produce please send them in and we would love to investigate and get this resolved for you.

Posted 4 years ago

“Very pleased with Jarred products and mini peppers I received, however very dissatisfied with tomato box and no response to my emails..”

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Posted 4 years ago

Thank you for your message, we are sorry for any disappointment, can we ask if you sent your email to hello@thetomatostall.co.uk? We have checked our inbox and can't seem to find your email so would hate for it to have got lost as our friendly customer service team would love to resolve this for you.

Posted 4 years ago

“The tomatoes were all very tasty. Sadly, most of them were quite ripe and needed using soon. We are only 2 people in the house and it was difficult to use them all in a couple of days. I made sauce but would have preferred to eat them in salads.”

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Posted 4 years ago

We are sorry to hear that there has been a problem with your recent order, but really appreciate you letting us know. Can I ask if you have been in contact with our customer service team as they would love to resolve this for you?

Posted 4 years ago

“The taste and quality of the tomatoes has deteriorated this year.”

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Posted 4 years ago

So sorry to hear that you feel that way Joanna, it would be great to understand exactly which box you are referring to here so that we can take a look at this internally. Please feel free to reach out to our customer service team at hello@thetomatostall.co.uk as they would love to look into this for you.

Posted 4 years ago

“I think the tomatoes are over ripe when they arrive here. So they are not going to keep for long which is a shame. The sauces are excellent making an easy and tasty meal.”

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Posted 4 years ago

“Good but too many soft tomatoes. I had to use them within the first 24 hours to make a sauce. There were also some that were split. I actually rang the company to be told fairly abruptly that some were softer than others. I didn’t even get the chance to speak about the damaged tomatoes.”

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Posted 4 years ago

“Not all tomatoes received were fresh. Not clear when there is a delivery, when called customer service, they are not sure as well. Had to call a couple of time until I receive a clear answer.”

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Posted 4 years ago

“Tomato’s good but due to late delivery some were soft and one had to be thrown”

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Posted 4 years ago

“Delicious tomatoes but some did arrive squishy/split. I complained but was not offered a discount on next purchase or some other soother - but asked to send pictures which I didn't get round to doing as that is more inconvenience.”

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Posted 4 years ago

“The package was a joy to receive, the jewel colours were spectacular! However, you make a point of saying that the tomatoes will be ripe and ready to eat. Well, I’m afraid most of mine were overripe and within 24 hours three were mouldy and were thrown away. You may want to consider packing some that are unripe so that the recipient can have the pleasure of watching them ripen on the kitchen window sill. I live alone and would have appreciated being able to stagger using the tomatoes. The large and small peppers were wonderful and kept beautifully in the fridge and some were eaten raw, the others cooked. All in all, a mixed bag!”

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Posted 4 years ago

“Good tomatoes. Unfortunately I also ordered some asparagus but received a pepper instead. I contacted customer service as soon as I received the delivery but they never got back to me. So good products not so great organization/customer service. I will give them another try”

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Posted 4 years ago

“One of the tomatoes was squashed so had to be thrown away. The others were very ripe so had to be used very quickly. Normally I wouldn't worry to much about a squashed tomato but when paying quite a lot of money for the organic box, it was a costly one to throw away! Taste-wise, I was expecting them to have much more flavour than the supermarket ones but it wasn't the case. I haven't tried the tomato pesto yet but looking forward to it.”

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Posted 4 years ago

“My first time of ordering and they arrived safely and in good condition, some of the tomatoes were very ripe which means we have to eat them quickly, I would have liked to have the a bit firmer so they last longer. They taste good”

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Posted 4 years ago

“Although tasty I’d sent a note asking for delivery 3 days later than when they arrived! Also one variety was very soft and all had to be eaten that day!”

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Posted 4 years ago

“A bit disappointed this year - tomatoes have definitely been overripe on arrival, and have needed to be processed very quickly. Not much good if you were relying on a few days of nice tomato salads etc.”

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Posted 4 years ago

Isle of Wight Tomatoes is rated 4.8 based on 4,105 reviews