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Isle of Wight Tomatoes Reviews

4.8 Rating 4,629 Reviews
95 %
of reviewers recommend Isle of Wight Tomatoes
4.8
Based on 4,629 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read Isle of Wight Tomatoes Reviews
Tomatoes are good but every time some tomatoes are damaged during delivery. I have reported this before but still have this problem.
Helpful Report
Posted 3 years ago
Hi Leonid, we are sorry to learn that your recent order has arrived not looking its best. Please could you get in touch at hello@iowtomatoes.co.uk and one of our friendly customer service team would love to resolve this for you.
Posted 2 years ago
This order was delayed by 24 hours, usually wouldn't be an issue but did cause some issues for us on this occasion, however customer service were able to give us a voucher discount against a future order. Would have preferred a partial refund on this one but agreed to go with the discount voucher offered.
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Posted 3 years ago
Was expecting the taste of the organic tomatoes to be special but there’s had very little flavour unfortunately. Was expecting more regarding quality price !
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Posted 3 years ago
Hi Serge, we are sorry to learn that you are disappointed. Please could you get in touch at hello@iowtomatoes.co.uk and one of our friendly customer service team would love to resolve this for you.
Posted 2 years ago
After a hiccup with the delivery we were looking forward to trying the Heritage collection. Unfortunately, the selection we received was not as interesting as we expected, there were few varieties that we could not buy in the supermarket. Some were overripe and soft. Disappointing.
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Posted 3 years ago
Hi Maureen, we are sorry to learn that your recent order has arrived not looking its best. Please could you get in touch at hello@iowtomatoes.co.uk and one of our friendly customer service team would love to resolve this for you.
Posted 2 years ago
Great service and communication. The fresh tomatoes were very soft on arrival and needs more care
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Posted 3 years ago
Hi Lee, we are sorry to learn that your recent order has arrived not looking its best. Please could you get in touch at hello@iowtomatoes.co.uk and one of our friendly customer service team would love to resolve this for you.
Posted 2 years ago
Hi The tomatoes really needed to be eaten straight away quite soft and the red cherry tomato skins were very tuff .. I bought them because I’m living the M & S isle of Wright tomato’s
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Posted 3 years ago
Hi Ann, we are sorry to learn that your recent order has arrived not looking its best. Please could you get in touch at hello@iowtomatoes.co.uk and one of our friendly customer service team would love to resolve this for you.
Posted 2 years ago
Reasonable selection Not as good as anticipated sadly
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Posted 3 years ago
Hi, Please could you get in touch at hello@iowtomatoes.co.uk and one of our friendly customer service team would love to resolve this for you.
Posted 2 years ago
Tomatoes were average and not significantly better than in good shops
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Posted 3 years ago
Good tomatoes if fruit sent ripe you end up with to many damaged fruit due to delivery contractors neglect in handling
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Posted 3 years ago
Hi Mark, we are sorry to learn that your recent order has arrived not looking its best. Please could you get in touch at hello@iowtomatoes.co.uk and one of our friendly customer service team would love to resolve this for you.
Posted 2 years ago
Although your tomatoes are delicious they were far too ripe for me and arrived quite squashy
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Posted 3 years ago
Hi Veronica, we are sorry to learn that your recent order has arrived not looking its best. Please could you get in touch at hello@iowtomatoes.co.uk and one of our friendly customer service team would love to resolve this for you.
Posted 2 years ago
A great selection of colourful tomatoes, my very favourite fruit/vegetable! However my one disappointment was that about 30% were on the soft side and suitable only for cooking.
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Posted 3 years ago
Hi Charlotte, we are sorry to learn that your recent order has arrived not looking its best. Please could you get in touch at hello@iowtomatoes.co.uk and one of our friendly customer service team would love to resolve this for you.
Posted 2 years ago
tomatoes delivered in careful packaging, but the tomatoes were all too soft. disappointing, as they all had to be eaten asap.
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Posted 3 years ago
Hi Gwendoline, we are sorry to learn that your recent order has arrived not looking its best. Please could you get in touch at hello@iowtomatoes.co.uk and one of our friendly customer service team would love to resolve this for you.
Posted 2 years ago
Wonderful tasting tomatoes. Pity most were very ripe. I have had them 4 days and already I have lost several to mild or bursting.
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Posted 3 years ago
Hi Paul, we are sorry to learn that your recent order has arrived not looking its best. Please could you get in touch at hello@iowtomatoes.co.uk and one of our friendly customer service team would love to resolve this for you.
Posted 2 years ago
Bit disappointed with the tomatoes I received. The varieties were mostly ones that I can easily order in the supermarket so I didn’t feel I was getting much that was special. My biggest issue was that about a third of the tomatoes were incredibly soft and over-ripe and had to be used ASAP which was disappointing.
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Posted 3 years ago
I wondered if I was a little early as not as bursting with flavour as previously purchased boxes last year. Quite a few tomatoes burst open too I am hoping this was a one off as last year I purchased a number of great boxes; just unlucky this time I guess
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Posted 3 years ago
The majority of the tomatoes and other products purchased were fantastic, however the packing was not brilliant and some tomatoes were damaged. I await a worn response to the email I sent on the day of delivery almost 2 weeks ago which odd disappointing customer service.
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Posted 3 years ago
I ordered my tomatoes for Friday however I quickly realised I needed them on Wednesday. I emailed switched the day to Wednesday but they are arriving Thursday !!!!! N
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Posted 3 years ago
Fantastic produce but the website Is glitchy and difficult to use. I had to place my order by phone in the end which went ok but would have preferred to complete the order online.
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Posted 3 years ago
My order was promptly delivered and well packed. The tomato selection was good but we ordered organic tomatoes and the box was not labelled organic which is not correct. I was told this was due to labelling issue. Last time this happened it was due to the wrong box being sent. I would have scored this very good (5 stars) apart from this. It is important that goods are correctly labelled.
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Posted 3 years ago
I was quite disappointed when I received my order as several of the tomatoes were squashed and unusable and several more were very soft. I have been purchasing your tomatoes through the year via Ocado and have been raving about them to everyone so you can imagine my disappointment. However this will not stop me purchasing them in the future as I always say Isle of Wight tomato are the best.
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Posted 3 years ago
Isle of Wight Tomatoes is rated 4.8 based on 4,629 reviews