Isle of Wight Tomatoes Reviews

Name: Isle of Wight Tomatoes
Address: The Tomato Stall, Hale Common, Newport, The Tomato Stall, Hale Common, Newport, Arreton
Rating: 4.81

4.8 Rating 4,605 Reviews

95 %

of reviewers recommend Isle of Wight Tomatoes

4.8

Based on 4,605 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Isle of Wight Tomatoes 5 star review on 30th June 2026

214

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of tomatoes to private customers are slipping in quality. The last couple of deliveries have been way below the standard of previous purchases. One complete box of San Arrentinos were mouldy within 2 days of delivery and I had to throw the whole box away. Similarly a recent order of cherry vines were loose not one attached to a vine, but to make it worse empty vine stalks were laid on top. We also had issues with a box of kumatos going mouldy after a couple of days. I've been buying my tomatoes from this company for at least 3+ years and it's only recently the quality has taken a massive fall. It'll be a while before I order again sadly, unless I hear that the quality has improved.”

Helpful Report

Posted 2 years ago

Sorry to hear this. Please do reach out to our customer service team so we can help with this. You can reach us on 01983 866907 or hello@iowtomatoes.co.uk

Posted 2 years ago

“Disappointed with the box this time, did send an email with some pictures but no response. There were lots that were over ripe and split skins when they arrived with wet carboard with the lackage. Couldn't use them as intended but did make nice soup.”

Helpful Report

Posted 2 years ago

Hi Clair, you sent an email to DPD instead of to us so we didn't get a chance to help resolve the issue for you, I am pleased now that this has been resolved for you having since spoken this week. Please do reach out if I can help with anything else in the future. Katerina

Posted 2 years ago

“Sadly the Heritage tomato speciality box we received were very soft and didn’t last long. Probably wouldn’t buy again. Tasted okay, but not amazing.”

Helpful Report

Posted 2 years ago

Sorry to hear this. Please do reach out to our customer service team so we can help with this. You can reach us on 01983 866907 or hello@iowtomatoes.co.uk

Posted 2 years ago

Sorry to hear this. Please do reach out to our customer service team so we can help with this. You can reach us on 01983 866907 or hello@iowtomatoes.co.uk

Posted 2 years ago

“Sorry very disappointing the Kumatos were not good at all.”

Helpful Report

Posted 2 years ago

Sorry to hear this. Please do reach out to our customer service team so we can help with this. You can reach us on 01983 866907 or hello@iowtomatoes.co.uk

Posted 2 years ago

“First of all I have had tomatoes plus their other products before and have always been really pleased with my orders. However this time the quite a lot of the tomatoes were a bit on the soft side, especially the small ones. I didn't complain but used them to make a sauce. There was an issue with a jar of tomatoes that seemed to have lost some of the oil and appeared to have not been shut properly which I did go back to the company about and complain about and thus was quickly dealt with. Although I've only given 3 stars they are a nice company to buy from and deal with .”

Helpful Report

Posted 2 years ago

Sorry to hear this. Please do reach out to our customer service team if you require further help. You can reach us on 01983 866907 or hello@iowtomatoes.co.uk

Posted 2 years ago

“They were tasty but 80%< I had to use immediately as they were either extremely soft or split. I was disappointed”

Helpful Report

Posted 2 years ago

Sorry to hear this. Please do reach out to our customer service team so we can help with this. You can reach us on 01983 866907 or hello@iowtomatoes.co.uk

Posted 2 years ago

“When they arrived tomatoes in particular the large ones were over ripe and unedible. Nothing like the first bix i ordered.”

Helpful Report

Posted 2 years ago

Sorry to hear this. Please do reach out to our customer service team so we can help with this. You can reach us on 01983 866907 or hello@iowtomatoes.co.uk

Posted 2 years ago

“Great service and although the tomato box is a delightful mix of sizes and colours, the ones I've tried are not as tasty as I was expecting.A bit disappointing really”

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Posted 2 years ago

“Picked too,late - over ripe on receipt! Disappointed.”

Helpful Report

Posted 2 years ago

Hi, sorry to hear this. Please get in touch with our friendly customer service team who would be happy to resolve this for you hello@iowtomatoes.co.uk

Posted 2 years ago

“The produce is absolutely brilliant, I cannot fault it and highly recomend it. The tomato's are delicious and the mixed produce box fabulous. The reason for the three stars is the clunkiness of the website and particularly the subscription bit of it. Incredibly difficult to use. I have had a subscription for over a year and I still occasionally end up missing orders because I have failed to do something. Please please make it easier!”

Helpful Report

Posted 2 years ago

Hi Jeni, thank you for your feedback, we really appreciate you taking the time to feedback your comments to help us improve the service. Please get in touch with our friendly customer service team who would be happy to offer you further help at hello@iowtomatoes.co.uk

Posted 2 years ago

“Delivery and service OK. But produce lacking in flavour.”

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Posted 2 years ago

“The selection was fantastic but sadly they were past their best within a day of receipt and I was (perhaps mistakenly) expecting them to last a few days, if not a week. I will try again at some stage.”

Helpful Report

Posted 2 years ago

Hi, sorry to hear this. Please get in touch with our friendly customer service team who would be happy to resolve this for you hello@iowtomatoes.co.uk

Posted 2 years ago

“Tomatoes were great, but the courier left them in full sun, despite requesting a safe place on the form they sent out.”

Helpful Report

Posted 2 years ago

Hi, sorry to hear this. Please get in touch with our friendly customer service team who would be happy to resolve this for you hello@iowtomatoes.co.uk

Posted 2 years ago

“I think I expected more flavour in the tomatoes. They tasted ok, just like M&S tomatoes. I guess I am spoiled with the tomatoes from my family‘s garden in the south of France.”

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Posted 2 years ago

“Much as these looked lovely, they had very little taste & flavour & tough skins so disappointed after has heard good things .”

Helpful Report

Posted 2 years ago

Hi, thank you for your feedback and review. We would be happy to resolve this for you, please do contact our friendly customer service team at hello@iowtomatoes.co.uk and someone will be happy to help.

Posted 2 years ago

“Ordered from London, came a bit soft when they arrived.”

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Posted 2 years ago

“I was slightly disappointed at the softness of some of the tomatoes but delicious non the less”

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Posted 2 years ago

Hi Caroline, thank you for your feedback and review. We would be happy to resolve this for you, please do contact our friendly customer service team at hello@iowtomatoes.co.uk and someone will be happy to help.

Posted 2 years ago

“The selection was beautiful as always. However. Quite a few of the tomatoes were very badly split and moulded within 2 days, which was very unfortunate. They went straight in the bin. The rest have been fine.”

Helpful Report

Posted 2 years ago

Hi Laura, very sorry to hear this. Please get in touch with our friendly customer service team who would be keen to resolve this for you- hello@iowtomatoes.co.uk

Posted 2 years ago

“My first delivery this year was excellent and great to have your tomatoes again. The second lot were disappointing and very overripe and some had split. Hopefully future deliveries will not repeat this disappointing one.”

Helpful Report

Posted 2 years ago

Hi William, sorry to hear this. Please get in touch with our friendly customer service team who would be happy to resolve this for you hello@iowtomatoes.co.uk

Posted 2 years ago

“The last purchase of tomatoes were a little on the soft side which is unusual as all other purchases have been great!”

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Posted 2 years ago

Hi Doris, sorry to hear this. Please get in touch with our friendly customer service team who would be happy to resolve this for you hello@iowtomatoes.co.uk

Posted 2 years ago

Isle of Wight Tomatoes is rated 4.8 based on 4,605 reviews