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Isle of Wight Tomatoes Reviews

4.8 Rating 4,105 Reviews
95 %
of reviewers recommend Isle of Wight Tomatoes
4.8
Based on 4,105 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Isle of Wight Tomatoes Reviews
Delivery and service OK. But produce lacking in flavour.
Helpful Report
Posted 1 year ago
The selection was fantastic but sadly they were past their best within a day of receipt and I was (perhaps mistakenly) expecting them to last a few days, if not a week. I will try again at some stage.
Helpful Report
Posted 1 year ago
Hi, sorry to hear this. Please get in touch with our friendly customer service team who would be happy to resolve this for you hello@iowtomatoes.co.uk
Posted 1 year ago
Tomatoes were great, but the courier left them in full sun, despite requesting a safe place on the form they sent out.
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Posted 1 year ago
Hi, sorry to hear this. Please get in touch with our friendly customer service team who would be happy to resolve this for you hello@iowtomatoes.co.uk
Posted 1 year ago
I think I expected more flavour in the tomatoes. They tasted ok, just like M&S tomatoes. I guess I am spoiled with the tomatoes from my family‘s garden in the south of France.
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Posted 1 year ago
Much as these looked lovely, they had very little taste & flavour & tough skins so disappointed after has heard good things .
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Posted 1 year ago
Hi, thank you for your feedback and review. We would be happy to resolve this for you, please do contact our friendly customer service team at hello@iowtomatoes.co.uk and someone will be happy to help.
Posted 1 year ago
Ordered from London, came a bit soft when they arrived.
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Posted 1 year ago
Hi, thank you for your feedback and review. We would be happy to resolve this for you, please do contact our friendly customer service team at hello@iowtomatoes.co.uk and someone will be happy to help.
Posted 1 year ago
I was slightly disappointed at the softness of some of the tomatoes but delicious non the less
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Posted 1 year ago
Hi Caroline, thank you for your feedback and review. We would be happy to resolve this for you, please do contact our friendly customer service team at hello@iowtomatoes.co.uk and someone will be happy to help.
Posted 1 year ago
The selection was beautiful as always. However. Quite a few of the tomatoes were very badly split and moulded within 2 days, which was very unfortunate. They went straight in the bin. The rest have been fine.
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Posted 1 year ago
Hi Laura, very sorry to hear this. Please get in touch with our friendly customer service team who would be keen to resolve this for you- hello@iowtomatoes.co.uk
Posted 1 year ago
My first delivery this year was excellent and great to have your tomatoes again. The second lot were disappointing and very overripe and some had split. Hopefully future deliveries will not repeat this disappointing one.
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Posted 1 year ago
Hi William, sorry to hear this. Please get in touch with our friendly customer service team who would be happy to resolve this for you hello@iowtomatoes.co.uk
Posted 1 year ago
The last purchase of tomatoes were a little on the soft side which is unusual as all other purchases have been great!
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Posted 1 year ago
Hi Doris, sorry to hear this. Please get in touch with our friendly customer service team who would be happy to resolve this for you hello@iowtomatoes.co.uk
Posted 1 year ago
I would give 5 stars for the taste of the tomatoes but, yet again, a number of the larger sized tomatoes arrived spilt as they’re over ripe. You can tell when you touch them so whoever packed them would see that too. I’m guessing the skins spilt en route because they were so soft, too soft to slice and messy. However the smaller toms on the vine were perfect. I’m happy to pay for the extra to enjoy such good quality tomatoes but disappointed when 6 of the larger ones were way past their best. It’s the second time this has happened
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Posted 1 year ago
Many thanks for taking the time to leave a review, this is not the excellent standard we expect our tomatoes to arrive in. Please do get in touch with our friendly customer service team via hello@isleofwighttomatoes.co.uk and they would be happy to resolve this for you.
Posted 1 year ago
I bought 3kg of heritage box during the end of season sale, but was a bit disappointed. There're no green tomatoes and the other tomatoes didn't have sweetness... but they were fresh as normal supermarket tomatoes nothing special.
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Posted 1 year ago
Hi there, so sorry to hear that you were unhappy with your recent order. Please do contact our customer service specialist at hello@iowtomatoes.co.uk for a resolution. Many thanks.
Posted 1 year ago
There was generally a good variety but some of the tomatoes were definitely overripe and others tasted bland, as if they had been refrigerated 😕 Overall, I enjoyed trying the different varieties. I would have liked to know more about each type though.
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Posted 1 year ago
Hi Audrey, thank you for your feedback. I would love to investigate this further and resolve this. Please could you get in touch with our customer service team at hello@iowtomatoes.co.uk. Where one of our friendly team members will take a look at this matter for you.
Posted 1 year ago
The tomatoes certainly looked beautiful and kept well for a few days. However I was disappointed by the taste that was lacking. It seems to me that the tomatoes had little exposure to the sun (not surprising at this time of the year) and as a consequence the taste was remarkably bland. I shall wait for the summer to try a new order.
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Posted 1 year ago
Hi Bertrand, thank you for your feedback. I would love to investigate this further and resolve this. Please could you get in touch with our customer service team at hello@iowtomatoes.co.uk. Where one of our friendly team members will take a look at this matter for you.
Posted 1 year ago
We did think that the tomatoes on arrival felt a little soft, after discussing this with yourselves we found that heritage tomatoes are not known for their softness. We will be purchasing piccolo tomatoes in future.
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Posted 2 years ago
Hi Anthony, Thank you for your review, the specialty heritage variety tomatoes are a naturally softer fruit, we grow a wide variety of tomatoes and each have their own individual characteristics. As it was your first order and you were looking for a more firmer red tomato we recommended you try a piccolo next time and we sent you a complimentary box of the kind of tomatoes we thought you would prefer. We hope you were happy with this. Please do get in touch with us at hello@iowtomatoes.co.uk if we can help with anything else. Katerina
Posted 2 years ago
Delicious tomatoes but some of them had been a bit squashed presumably because I also order 4 bottled items which might have bounced around and affected the tomatoes
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Posted 2 years ago
Hi Rachel, Sorry to hear about that. Please do get in touch to speak to our friendly customer service team who would be happy to look at this for you, please call 01983 866907, they are available Mon – Fri 8.30am – 5pm.
Posted 2 years ago
Some of the tomatoes in my order were soft and they did not last long. Very disappointing Although the big beef tomato 🍅 were good but didn’t get full variety
Helpful Report
Posted 2 years ago
We would love to resolve this for you, please get in touch with our friendly customer service team via email hello@iowtomatoes.co.uk or please call 01983 866907, they are available Mon – Fri 8.30am – 5pm.
Posted 2 years ago
My first time buying from this website These Piccolo Tomatoes were not very nice Almost had a sour taste Much sweeter when purchased from a shop I ended up blitzing them all to use a base tomato sauce I expected superior tomates Will not be buying again
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Posted 2 years ago
Hi Mai-Britt, thank you for your feedback. We would love to take a look into this for you, please could you get in touch via email to hello@iowtomatoes.co.uk where one of our friendly team members will assist you further.
Posted 2 years ago
We ordered a mixed 1.5kg organic box, but this time the mix was heavily biased towards very large yellow tomatoes, leaving few traditional red tomatoes. We also ordered green tomatoes for us to make chutney, but 80% have ripened and turned red within 48 hours. The San Marzano tomatoes are excellent though!
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Posted 2 years ago
Hi Miles, thank you for your feedback. We would love to take a look into this for you, please could you get in touch via email to hello@iowtomatoes.co.uk where one of our friendly team members will assist you further.
Posted 2 years ago
I love to buy local and/or UK products. I am bit disappointed about my experience with tomato stall. First of all my delivery arrived on my neighbour (I had a surgery on that week, so I couldn't get my box because it was heave (delivery company issued, I understood). About the products, I bought 3 kg of tomatoes, that arrived all ready to eat, very disappointed, I would love to have few days to eat that. Anyway I love the idea of the company just bit disappointed. By the way the tomatoes, aubergines, peppers are all very tasty and understood recycling packaging. The passata is 100% tomato but very acid.
Helpful Report
Posted 2 years ago
Many thanks for your feedback on your recent tomato order, we are sorry to hear of your disappointment. Please do get in touch with our Customer Service Specialist who would be happy to help you. Please get in touch at hello@iowtomatoes.co.uk
Posted 2 years ago
Isle of Wight Tomatoes is rated 4.8 based on 4,105 reviews