The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous plant was delivered to me!”

Helpful Report

“Thank you! 5 plants arrived exactly when scheduled too, they were very healthy and where exactly what I was expecting size wise. The only down point being the delivery man had obviously thrown them round his van a bit, one plant was out of its pot, soil everywhere and one was quite bashed up. Next time I will unwrap them outside as there was soil allover the place when I was done. Will I order again despite this YES, YES, YES!!”

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“My friend love it, thank you”

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“Great quality . Quick delivery . Will definitely use again .”

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“This is the third time I bought from the Stem in the past year. The website provides great info for a novice like myself. Their plants and pots are of top quality and carefully delivered.”

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“Absolutely love my plant. Arrived quickly and we’ll packed. Will definitely use again.”

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“Purchased four plants - all arrived extremely well packed and on time. In excellent condition. For someone like me who knows little about house plants, I found the whole buying experience really straightforward and really welcomed the details on plant care/requirements provided on the website. Possibly I could have bought the same plants for slightly less, but I feel the quality of service provided is well worth any difference. I will be purchasing from The Stem again and would not hesitate to advise others to do similar.”

Helpful Report

“Ooh lovely plants , packaged well and very healthy. Really big!! Thank you.”

The Stem 5 star review on 4th February 2023

Helpful Report

“The plant arrived very quickly in excellent condition.”

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“Good value”

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“Arrived really quickly, very well packaged. Will be ordering more and definitely recommend”

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“Lovely. Fast delivery safe and securely packaged. Thank you. Would highly recommend.”

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“Love my plants. So very healthy and shiny. Need more ♥️”

The Stem 5 star review on 3rd February 2023

Helpful Report

“I brought this plant for its air purifierand to help reduce the damp and moisture from the air in the bathroom and love it 💚 Kind regards Samuel Hammond”

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“On time on budget on target ! Thank you !”

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“They are lovely!!! Well done”

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“Very healthy, beautiful plants. Thankyou, I will be ordering from you again”

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“Brilliant, three healthy great looking plants delivered really quickly , I’ll be doing business with Stem again for sure and I don’t normally write reviews 🖖”

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“Wonderful plants that are large and healthy. Wrapped with care for delivery.”

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“You sent me the wrong plant I ordered a clusia princess got calethral”

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The Stem is rated 4.9 based on 4,918 reviews