The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great plants very well packed and in great shape Will buy from the supplier again”

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“Plants were delivered in their own brown paper packaging . Plants themselves were in excellent condition . I would highly recommend”

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“Ordered and received super quick. Good delivery service. Had a query, which was replied to next morning. Very impressive! Tony F”

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“I consistently return to The Stem for my houseplants, all have arrived in perfect condition with a far better choice (and price) than I could get locally! Will order again for sure.”

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“I received a great service from The Stem. Delivery was quick and my order was well packaged. I will definitely be ordering more from this company.”

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“Very pleased with the 2 peace lillies I ordered They arrived well packaged. I will definitely order from The Stem in future and recommend them”

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“Fab service! Easy to navigate website - love the video guides especially. Plants arrived in good shape, timely and carefully packaged. The plants are beautiful and brighten up the home”

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“The Stem are the greatest team I ever had to deal with! Communication, products, service, deliveries etc. everything spot on!”

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“Fantastic plants. All arrived in beautiful condition 10/10.”

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“Great plant, excellent quality, delivered safely”

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“Well packed. Plant pots where just as I hoped and show of my plant's beautifully.”

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“My plant arrived in perfect condition. Gorgeous healthy plant, would definitely buy again”

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“Great experience with The Stem. All my plants came in high quality packaging so no damage to anything. The plants all looked good from what I know (beginner house plant parent). I had a query and someone got back to me very fast and gave me very helpful knowledge and information. Highly recommended.”

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“Fantastic healthy plants received. They added joy to my humble abode. Delivery was quick and smooth.”

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“Ordered these for my mum. She loves them- they were packaged beautifully and great quality plants. The note was also a nice touch. I will be ordering again when needed. Thank you!”

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“The Stem is amazing! Quick no fuss delivery, well packaged, quality of the plants always outstanding. Having problem with one of them, having contacting them, they have send me a voucher so I could buy another (or 2 actually) :)”

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“Plants arrived in good condition and better than expected. Quick delivery. They have really brightened up the office space.”

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“Very pleased with dried flowers. They were really well packaged and arrived promptly. I felt like a valued customer, which is unusual these days.”

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“Beautiful delivery! Plants are gorgeous! And it was great to welcome them into our home. Thanks for caring for them 💕”

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“The plants arrived on time and they looked exactly as in the pictures, even though there were slight damages due to the transportation, it doesn't affect much how they look. They give a lot of vibrancy to the room. I love it!”

The Stem 5 star review on 27th January 2023

Helpful Report

The Stem is rated 4.9 based on 4,918 reviews