The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely healthy plants and well packaged too”

Helpful Report

“Lovely plant in very good condition, and for a great price, was able to choose delivery date and delivered on time Also well informed about the delivery 👍”

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“Excellent packing, good quality plant. Thank ou”

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“I'm so impressed with my order. The Web site was easy to use and my palm, was beautiful and healthy. Definitely use you again.”

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“I love house plants and this website is great :)”

The Stem 5 star review on 2nd February 2023

Helpful Report

“Quick efficient service. Good arrived in perfect condition. Well packaged. I asked for a morning delivery and it arrived my DHL as requested. I ordered a worm orchid and bowl. The plant was in good comfy and had lots of flowers and about a dozen buds waiting to flower. All in all a very happy customer. And my mother is going to buy more as she was so happy with her press”

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“Amazing value fantastic product delivered on time and well packed will certainly recommend to all my friends and family Thanks team stem”

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“Once again a great service, Plants arrived on time and in good condition.”

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“Very efficient, lovely plants.”

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“Very good service plant arrived in good condition . Very unusual plant really pleased with it. Would shop with you again.”

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“Customer service is excellent. Had a small issue with one of the plants and it was resolved immediately and to my great satisfaction. To date I have purchased 4 plants and pots from this company and they arrive beautifully and carefully wrapped in order to ensure that the plants arrive in perfect condition. One happy customer!”

Helpful Report

“Hadn't heard of The Stem previously so didn't know what to expect. Just came up on a Google search and seemed like good value. Package arrived and I was amazed at the condition of the plants following their travels. Healthy, strong, not one broken leaf, stem or flower on what were delicate plants (lilies & palm) - so carefully packed. It will be my first port of call for all plants in the future. Thank you!”

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“Great service. Can choose a delivery date. My plant was well taken care of I’m definitely using this site again”

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“Lovely, healthy plants arrived packaged well. The first order went missing but the staff quickly sorted out the confusion and offered a complimentary gift voucher to compensate for the longer wait. Very happy customer, thanks guys!”

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“Very happy with my first order from Stem. The plant is lovely and healthy; it arrived very well-protected and packaged. Really pleased.”

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“Just what I was looking for, great price, the discount was unexpected but very welcome. The plants were true to size and description, well packed and delivered on time, would recommend and buy again in the future.”

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“Plant was delivered on time, beautifully wrapped, most importantly plant was in very good condition so i'm a very happy customer and will definitely be back for all my indoor plant needs”

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“Plant arrived in perfect condition with a lot of care put towards the packaging, pot fit the plant perfectly, couldn’t be more pleased :))”

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“Absolutely Amazing! The plants came bigger than expected, they were all healthy, they came packaged perfectly and there was no spillage upon delivery. The price was fair- I didn't feel ripped off. I will order plants again and I will order from here. Very happy-”

Helpful Report

“Great quality plants delivered quickly and for a good price! Would happily use aain, thank you!”

Helpful Report

The Stem is rated 4.9 based on 4,918 reviews