The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly, easy service, and like the values of the company. Our tree is beautiful and around 6ft for a great price. Only negative is that ours is a bit thin in terms of needles on the branches (quite a lot missing from the inner bottom section) - I suppose that's the risk you take when you order online because you can't pick your tree.”

Helpful Report

Madeleine - thank-you so much for choosing us for your Christmas Tree, we are glad you liked our service and we hope you will choose us again next year!

“It would be helpful if the trunk had been freshly cut for me. I only had a small hack saw and it was a huge amount of effort to cut the required 2cm off the bottom.”

Helpful Report

Thank-you for choosing us for your Christmas Tree Emma, we are glad you liked our service and we hope you will choose us again next year! We are now cutting the end of trees on the morning of delivery to make it even easier for our customers.

The Stem is rated 4.9 based on 4,918 reviews