The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smooth delivery, on time and my plant looks great”

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“Beautiful plants, fantastically packed with zero plastic.”

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“Cane across The Stem while googling different types of houseplants. I ordered two plants from them, the website gave plenty of information on how to care for the plant and the price was really reasonable. The plants were delivered carefully and the plants were in really good condition m. I’ll definitely be ordering from them again.”

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“Great service. Prompt delivery. Wonderful plant! I made a spelling mistake in my gift card and they corrected it for me. Overall, lovely experience! Will definitely be getting another plant v soon :)”

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“Beautiful plant and quick delivery. Have used before and been happy with the plants.”

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“Great service when needed to change my delivery date. Plants are awesome and all care guides included for a newbie like me”

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“Brilliant, fast delivery and beautiful plants.”

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“Beautiful plants! They came packaged really nicely and safely, I was quite surprised. They even gave me a discount code.”

The Stem 5 star review on 20th January 2023

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“I received the most beautiful fish bone plant which i am so happy with. She arrived in great condition and has settled in very well in her new home. thank you !”

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“Carefully packaged and the plants are lovely. The pots are gorgeous too. I chose the delivery date and it was precisely on time.”

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“Great service &great quality plants,highly recommended 👌”

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“Plants arrived well packed and in fresh condition”

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“Very pleased with my lovely plants & excellent service”

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“Excellent quality plants am sure to buy again .”

The Stem 5 star review on 19th January 2023

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“Very happy with my new plants, thanks a lot to the team!”

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“Great service and plants arrived well packed and in very healthy condition”

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“The plants arrived promptly and they look very well and are healthy! Thank you very much!”

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“Excellent!”

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“Ordered 4 plants, all arrived safely and they look amazing. I'll be ordering more for my bar next. Thanks”

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“Fast delivery, very well packaged and the plant (and plant pot) looked even better than the pictures. Big thumbs up”

Helpful Report

The Stem is rated 4.9 based on 4,918 reviews