Name: Social Cat
Rating: 4.74

“Good for connecting with clients”

Posted 2 years ago

Thank you so much Craig for your 4 star rating of SocialCat! We truly appreciate your positive feedback, especially regarding being a great platform for connecting with clients. We value your opinion and thank you for your kind words.

Posted 2 years ago

“so far very good, with some important improvements to be made, which on the horizon”

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Posted 2 years ago

Thank you for your 4 star rating of Social Cat! We are delighted to hear that you are finding our product "so far very good" and we appreciate your feedback on the improvements to be made. We are looking forward to keeping you updated on the future changes we plan to make.

Posted 2 years ago

“We LOVE Social Cat. It's an amazing concept and all the collaborators we have worked with have been great. Less click please - Reduce the friction and make the process of reviewing easier Opportunities Page Bigger profile pic - the thumbnail image doesn't help I would love it if the opportunities page could include everything you need to know without having to click away - including a gallery of photos and perhaps a drop-down with more info on each potential collaborator Collaborations Page Bigger profile pic, please - thumb - is kind of useless and I do not want to make any unnecessary clicks just to get a better idea of who the collaborator is! Be great to have access to chats on this page Dealing with multiple collaborators can be confusing would be great if this page could include everything you need to know without having to click away - including a gallery of photos perhaps a drop-down with more info on each potential collaborator. Best wishes Duncan McCabe for Shavata Singh”

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Posted 2 years ago

Thanks Duncan for your 4 star rating of Social Cat! We really appreciate your thoughtful feedback. We absolutely LOVE Social Cat, and all the collaborators we have had the pleasure of working with have been great. We will certainly keep your feedback in mind as we continue to make improvements to the Social Cat experience! Cheers :)"

Posted 2 years ago

“Social Cat has been very helpful in connecting us with influencers but the system needs improvement. Influencers don't seem to read the briefs properly and therefore often do not align. Not all content creators upload their content to the system. With some tweaks, it could be much more beneficial to both companies and creators.”

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Posted 2 years ago

Thank you, Natalie, for your 4 star rating of Social Cat. We are glad that you find Social Cat helpful when it comes to connecting with influencers. We totally understand your feedback and we agree that the system needs improvement. We are already trying to make the necessary adjustments to make sure that the briefs are read properly and all the creators are able to upload their content in the system. We hope we can make more progress soon.

Posted 2 years ago

“It’s a really cool way to get connected with brands! I do wish there were more paid collaborations available. Other than that, it’s amazing. :) The emails every day are motivating as well.”

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Posted 2 years ago

Thank you Aubrey for your positive review of Social Cat! We are so glad that you have found it to be a cool way to connect with brands. We agree that there should be more paid collaborations available, but we hope you find the emails motivational. Your feedback is greatly appreciated!

Posted 2 years ago

“I enjoy the brands I get to connect with on Social Cat. I would like more options for paid collaborations as a smaller creator.”

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Posted 2 years ago

Thank you for your 4-star rating of Social Cat! I'm so glad you're enjoying the brands you get to connect with. I definitely understand your idea of more options for paid collaborations- we will definitely work on exploring those options for smaller creators. Thank you again for your feedback!

Posted 2 years ago

“Since joining Social Cat I have had so much work with some of my favourite brands. I love the process and the daily drops. The communication is great. Will continue to work with Social Cat 🫶”

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Posted 2 years ago

Thank you so much, Linda, for your four-star rating of Social Cat. I'm really glad to hear that you're having positive experiences since joining - it's great to hear how you've had the chance to work with some of your favorite brands and that you're enjoying the process and daily drops! I also appreciate that you've kept coming back to Social Cat, and I look forward to continuing our relationship. Thank you again.

Posted 2 years ago

“Always such a range of collaboration choices! Had a few collaborations where the item hasn't arrived but on the whole a fantastic way for connecting!”

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Posted 2 years ago

Thank you Jodie for your 4 star rating of Social Cat. We are so happy to have you as a returning customer and appreciate your loyalty! We're glad you love our wide range of collaboration choices and have had a few great collaborations with us. We apologize for any delays in receiving items and will do our best to make sure these don't happen in the future. Thank you again and we look forward to your continued business!

Posted 2 years ago

“The platform is great! The only reason why I left 4 rather than 5 stars is that the inbox tends to be a bit messy without a labelling system, plus sometimes new messages do not pop up on the top of the list so you have to scroll down to find them. Other than this, this platform is super useful and very recommended!”

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Posted 2 years ago

Thank you so much for your 4 star rating of Social Cat! We are very glad to hear that you find our platform to be great, and that you would recommend it! We understand your feedback regarding the lack of an inbox labelling system and the fact that new messages don't always pop up on the top of the list and we are taking it very seriously. We are committed to providing the best user experience possible, and we sincerely appreciate your feedback. Thank you for being part of the Social Cat community!

Posted 2 years ago

“Easy to use and match with brands”

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Posted 2 years ago

Thank you so much, Roxanne, for your 4-star rating of Social Cat! We're so glad to hear that you find the product to be easy to use and match with brands. We appreciate your loyalty and look forward to providing you with more great experiences!

Posted 2 years ago

“The concept is good. The quality of the "influencers" is hit or miss. My biggest issue is there's no way to enforce compliance with deadlines. Influencers agree to create by a certain date, but that date comes and goes and we are stuck trying to get the influencers to do what they agreed to. It's giving "some are in it just for free products". Also, someone with 1 follower should NOT be an influencer. So, the platform's premise is spot on - just need to tighten up on the quality of the influencers and more accountability on the part of the influencers to deliver ON TIME. As small business owners we can't afford to be gifting with nothing in return.”

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Posted 2 years ago

Hi Kinyatta, Thanks for the review & feedback; we appreciate it. Please see some of our thoughts below: We do have a manual process of approving the influencers on the platform, and the rules are pretty strict; however, we agree that not all of them are great quality, and different influencers are good for different goals: UGC, awareness, or sales. In this case, you can decline the collaborations with the ones you don't want to work with. Regarding deadlines, we advise brands to give creators up to 14 days since they receive the product to complete the collaboration. If this timeline is passed, you can report the creators using our reporting function; we can do the heavy lifting for you here. In the case of the influencer with one follower, I think that might be a mistake, and we need to investigate a bit more; we'll reach out to you via email right now to chat about the above and how we can provide a better experience. Once again, thanks for the review, and the feedback!

Posted 2 years ago

“Would be 5stars however due to currently not being able to remove people who didn't send me products from my waiting for content list I can't give it the 5th sorry.”

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Posted 2 years ago

Hi Demi, Thanks for contacting us; this is Joe. Happy to hear you enjoy Social Cat, and related to your questions, please see this article below where you can see how to remove brands who are not collaborating with you anymore: https://help.thesocialcat.com/article/75-how-do-i-remove-a-match-from-my-list-of-collaborations There's an option to remove the brands that don't send products! Let us know if we can help more!

Posted 2 years ago

“I am finding Social Cat fairly useful in connecting with influencers. However, the site could be more user friendly. To navigate from users to collaborations to conversations and back there's no easy access set of buttons. I think the makers of the site have concentrated too hard on making it look stripped back and clean looking, without considering how it will be used.”

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Posted 2 years ago

Thank you, Rachel, for your 4-star rating of Social Cat! It is great to hear that you find our platform useful in connecting with influencers. We apologize if you have difficulty navigating our platform. We strive to make the site as user-friendly as possible and will certainly consider your feedback. We appreciate your business.

Posted 2 years ago

“Not a bad platform for brands to connect with micros. Brands need to carefully vet the authenticity of influencers' social accounts as many just want free products and then do not post. Best to ensure brief is very tight.”

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Posted 2 years ago

Thank you for your 4 star rating of Social Cat, Meg! We really appreciate it. We couldn't agree more - it's important for brands to exercise caution when vetting an influencer's authenticity, especially when free products could be involved. It's well worth dedicating extra effort to ensure that briefs are tight and concise & we're thinking of extra ways to improve the whole process for creators and brands. Thanks again for your review!

Posted 2 years ago

“I am happy with Social Cat”

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Posted 2 years ago

Thank you, Violet, for your 4 star rating of Social Cat! I am delighted to hear you are happy with Social Cat. Feel free to drop us a line at joe@thesocialcat.com if you ever have any ideas on how we can improve; we always love to hear feedback! Best, Joe & Social Cat Team

Posted 2 years ago

“We've made 10 mutual matches and 8 have sent us products and we have had a great experience. 2 have ghosted us and only 2 out of the 8 have written a review, despite us asking. We love this concept and the brands we have collaborated with have been very happy!”

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Posted 2 years ago

Hi Samantha, I'm happy to hear you love the experience, and thanks so much for sharing this review! Please bear with us as we work on improving our product and making it even better!

Posted 2 years ago

“I have really enjoyed using Social Cat to meet brands who are looking to gift products in exchange for social media posts and reviews. So far I have worked with three brands, all wonderful and accommodating to my personal and posting schedule. One improvement I would suggest is having the brands mention clear posting expectations (example: 1 story, 1 main feed post) so that the creator will know what is being asked before accepting the product and collaboration.”

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Posted 2 years ago

Hi Zeus, Thanks for sharing this review! We appreciate it! We also took note of your feedback and shared it with the team! Please be patient as we slowly progress with our roadmap, and the product will be better and better for brands and creators!

Posted 2 years ago

“Fun platform to use. Wish there were more controls for follow-through once connected to brands but overall its pretty great.”

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Posted 2 years ago

Hi Keila, Thanks for the feedback and this awesome review! Please make sure to check the new product version released! It solves many of the challenges above! Feedback is always welcomed!

Posted 2 years ago

“I dont have a password to review my clients”

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Posted 2 years ago

Hi Michelle, Thanks for sharing this review! We're not entirely sure what you mean by this, but our team will reach out to you to see what happened!

Posted 2 years ago

“Matching process could be tighter but otherwise happy thank you”

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Posted 2 years ago

Hi Jan, Thanks so much for sharing this review! We appreciate the feedback, and our team is working on improving the matchmaking algorithm, which is always a work in progress! Stay tuned for more features getting released soon!

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

Social Cat Reviews