Name: Social Cat
Rating: 4.72

“You don't recommend enough influencers in the United States when I hit the button for you to generate a list for me, being that I'm located in the United States and you don't respond to emails or questions on Instagram at all. Communication is key in business relationships. And I selected "over a week" because "never" wasn't an option.”

Helpful Report

Posted 2 weeks ago

“There’s an issue with my account and I have reached out to support multiple times and have not received any response back. It is affecting my brand collaborations and success on the platform and I am very unhappy.”

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Posted 1 month ago

“Simple to use however not as many collabs as other platforms.”

Helpful Report

Posted 2 months ago

Hi there, Thanks for sharing your experience. We’re sorry to hear you’re finding fewer collabs than on other platforms. If you can share any details (your profile, search criteria, or a few examples of campaigns you’re interested in), we’ll review and help refine your match results. We can also guide you on optimizing your preferences to improve relevance and visibility. If you’d like, you can reach out to hello@thesocialcat.com with your specifics so we can assist directly. Warm regards, Team Social Cat Liebe Grüße, Team Social Cat

Posted 2 months ago

“It is really difficult to communicate and negotiate with brands using Social Cat. I also haven't been able to find a "help" button to get assistance from the site or a way to change what brands and what types of campaigns contact me.”

Helpful Report

Posted 2 months ago

Hi Kristyn, We’re sorry to hear about the communication and support issues you’re facing with Social Cat. That isn’t the experience we aim for. We’re actively working on easier access to help resources and better guidance on campaign setup and preferences. If you’d like, we can review your account to improve messaging with brands and clarify how to adjust what campaigns you receive. Please email hello@thesocialcat.com with your campaign details so we can investigate promptly and assist. Warm regards, Team Social Cat

Posted 2 months ago

“I apply to gigs everyday and do not hear back from any brand. Social Cat went from being a great way make make an income to not working one bit. I suggest you remove all of the unserious brands that are on there. Also, some brands make $20-$50. Is that forreal??? Come on now. I provide high quality and professional videos and there are brands on here that pay $20-$50. That’s an absolute NO for me.”

Helpful Report

Posted 3 months ago

Hi Wendy, We’re sorry to hear you’re not getting the results you expect. We’re actively working on improving brand quality and matching accuracy, and we want to help you find higher-value opportunities. If you’d like, we can audit your current matches, suggest brands better aligned with your niche, and share tips to optimize your outreach. Please email hello@thesocialcat.com with your campaign details so we can investigate and assist promptly. Warm regards, Team Social Cat

Posted 2 months ago

“Out of the two products I sent out, one influencer completed and posted a review. That one review showed for about a day at most. No impact on sales.”

Helpful Report

Posted 3 months ago

Hi Emily, We’re sorry to hear that only one influencer posted briefly and it didn’t impact sales. We’re reviewing our onboarding and creator quality controls to improve performance. If you’d like, we can audit your current matches, suggest higher-activity creators, and share tips to optimize outreach. Please email hello@thesocialcat.com with your campaign details so we can investigate and assist promptly. Warm regards, Team Social Cat

Posted 2 months ago

“Here’s a short, professional version that still makes the point clearly: Review Draft Social Cat is an easy platform for creators to discover brand collaborations, and the interface is straightforward to use. However, the standard creator contract is concerning. The clause granting brands rights to both the edited deliverable and all raw footage is overly broad and does not reflect common industry practice. Raw footage is typically a separate, paid deliverable. For a platform that positions itself as creator-forward, I would strongly encourage Social Cat to revisit these terms and create a more balanced agreement that better respects creators’ work and licensing rights.”

Helpful Report

Posted 4 months ago

“The platform is easy to use, but the quality of creator deliverables was inconsistent. Two of the three videos did not meet basic brand promotion standards (missing business name, links, or clear presentation). One creator delivered usable content, but overall the results did not justify the investment. Stronger quality control and clearer expectations for creators would improve the experience.”

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Posted 5 months ago

“I have cancelled membership. The quality of influencers is primarily trashy.”

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Posted 6 months ago

“The platform dos help in connecting. There two problems: one some profiles we approached, when we didn’t hear from them at all and pointed out that we have sent them an email through the social cats - were unaware of what is socialcats and why they have been approached. Second: most of the ones we managed to - had their social accounts bumped up through fake following. As a result, we didn’t get even the bare minimum traction from their accounts.”

Helpful Report

Posted 6 months ago

“please do you vet your creators? I sent products to 17 creators, only a few of them actually did the work, most of are unprofessional, i have sent 4products to 17 people making 68products. As it is, about only 7-8of them are accounted for. some creators don't respond, don't follow contract rules , they just do want they want after receive the products. For me this process is frustrating to me at the moment. Most these ladies just took my product plus shipment and no results. I have not had a single order through these creators and i have to pay them anf social cat.This is a lost for me.”

Helpful Report

Posted 10 months ago

Hi there, please email us ASAP on hello@thesocialcat.com so we can help you with this as soon as we have the information. We immediately suspend creators if the contracted date has passed to publish and we can help follow these up for you.

Posted 10 months ago

“I was able to work with a few really good creators. I do feel like there was a lack of opportunities to work with creators in my niche. The monthly fee was also expensive for limited access to creators. Some creators use this app as it means to get free items which hurts us small business owners.”

Helpful Report

Posted 1 year ago

Hi Melissa, Thank you for your feedback! We're glad to hear you had a positive experience with some creators, but we understand your concerns about the limited opportunities in your niche and the monthly fee. Please be sure to report any creators who have not published so we can remove them from the platform until this is done for you. We appreciate your input, as it helps us enhance our service and better support our users. If you have more suggestions or would like to discuss this further, feel free to reach out to us directly. Warmest regards, Team Social Cat

Posted 1 year ago

“A lot of low effort videos in exchange for product.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, Ross. I'm sorry to hear that you felt the videos you received lacked the effort expected. We strive to connect brands with creators who provide valuable, authentic content. Please know that we are continuously working to improve the quality of creator content on our platform. Your feedback is vital in helping us enhance the experience for everyone involved. If there’s anything specific you’d like to discuss further, feel free to reach out. Warm regards, Team Social Cat

Posted 1 year ago

“The fact that we paying $200 a month for subscription and there is 0 protection from fraudulent and unreliable creators is quite disturbing.”

Helpful Report

Posted 1 year ago

Hey Yovi, If you recall, we've added a discount for your next subscription as well as two free matches to make up for the one you lost. We also removed the creator, as we do with any that are brought to our attention for violating contracts. Whilst we can't be responsible for every creators' behaviour on the platform- we do take pride in having discussions like we had with you to come to resolutions- which you accepted at the time. If you're still not happy, feel free to email us to discuss, we're here to help!

Posted 1 year ago

“As further using the platform I found that the influencers don’t respond after receiving products and etc. social kat doesn’t have any form of protection for the brands. So if an influencer received their product and doesn’t follow through social kat won’t reimburse you for products or time waisted. This is my last time using the platform.”

Helpful Report

Posted 1 year ago

Thank you for your review, Ayanna. I'm sorry to hear that your experience on the platform didn't meet your expectations. We understand how frustrating it is when influencers do not follow through. While we strive to connect brands with responsible creators, we acknowledge that issues can arise. We do remove any creators who do not post content as soon as they are reported to us. As we are a platform, rather than a management agency, we do not have oversight over each step of the process so you will need to email us to report this. It's important to set expectations accordingly and decide whether you need a more full service option. Unfortunately that just simply isn't possible at our price point. Having said that - we do not accept this behaviour and will always remove creators and replace matches for you in these cases (as long as you can let us know when this occurs) If you’d like to discuss this further, please reach out to us directly on hello@thesocialcat.com We're here to help!

Posted 1 year ago

“Unfortunately, this campaign turned out to be a waste of both time and money. Out of the three creators we engaged: • One still has not delivered any content, even after receiving the product. • The second went significantly off-script, resulting in material that is not usable for the brand. • The third creator, while providing quality content, has not generated any sales. Additionally, there is no effective mechanism to hold these creators accountable to the original agreement. Moving forward, we’ll need to rethink how we structure and enforce our creator partnerships.”

Helpful Report

Posted 1 year ago

Thank you for sharing your thoughts, Rick. We sincerely apologize for the challenges you faced with the campaign. We understand how crucial accountability is in these partnerships. Your feedback is invaluable as we look to improve our platform and processes. We will take your insights into consideration as we work on enhancing our creator collaboration framework. We're committed to ensuring a better experience for our users moving forward. If there's anything else you'd like to discuss or suggest, please feel free to reach out.

Posted 1 year ago

“I was not empressed for the cost”

Helpful Report

Posted 1 year ago

Thank you for your feedback, Jennifer. I'm sorry to hear that you felt the cost didn't reflect the value received. We understand that every business has unique needs and expectations. Your input is essential as we strive to improve the platform and ensure it meets the diverse demands of our users. If you have any specific suggestions on how we can enhance your experience, please reach out to us at hello@thesocialcat.com. We appreciate your insights!

Posted 1 year ago

“The trial period was too short, and I found the platform confusing—especially if you need support. I appreciated the contract feature, but many influencers didn’t match how they presented themselves on their pages. I had plans to run additional campaigns using the subscription, but couldn’t figure out how, even after reaching out to support. Ultimately, I’ve decided to cancel.”

Helpful Report

Posted 1 year ago

Thank you for sharing your thoughts, Dominique. I’m sorry to hear that you found the trial period too short , however please bear in mind- the trial is not designed to be a period for you to get content back, 7 days simply isn't enough time for this. Usually a creator won't have even received the product in this time. Having said that- you can still (even when you've canceled) access the content once the creators have published this on the platform and it's yours for life to use as you wish. The free trial is a valuable opportunity for your brand to determine if Social Cat aligns with your needs. While you can fully use the platform and collaborate with creators, receiving content within this timeframe is not the standard, so it's important to set expectations accordingly.

Posted 1 year ago

“I engaged 3 influencers as a test to see if it would help my sales. One did a nice and thorough package opening and used the product. One just posted a picture that was hard to see the product and I don't know what the 3rd one did. Collectively they had some 60,000 followeres but I didn't see any sales increase in the weeks following my test. Maybe my product isn't right for the 25-40 fashion hungry followers or maybe it is.”

Helpful Report

Posted 1 year ago

Thank you for your review, Craig! 🌟 The 7 day free trial is a valuable opportunity for your brand to determine if Social Cat aligns with your needs. While you can fully use the platform and collaborate with creators, receiving content within this timeframe is not the standard, so I'm very happy you've had some great results already! Don't forget- you own the usage rights to the video you liked so can use this for your own marketing, socials etc in future too. Also don't forget you can always log back in (even without a subscription) and see what that third creator has come up for you in the meantime! (Might be some absolutely amazing content waiting in your inbox!)

Posted 1 year ago

“They are looking for cheap ugc creators who would do it for less. They actually force you to lower your price by trying to convince you that others charge less.”

Helpful Report

Posted 1 year ago

Thank you for sharing your thoughts, Seda. I understand your concerns, I'm entirely not sure who you're referring to with anyone dictating pricing though? We don't set compensation and definitely do not communicate around this to you at all. We encourage you to do different things (such as Meta verify and be quick to respond etc) in order to RAISE your collaboration amount, we would never advise to lower this. We appreciate your insights and will continue to work on improving the experience for both creators and brands alike. If you have any further suggestions, please don't hesitate to reach out!

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	3 - 6 Hours

Social Cat Reviews