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Social Cat Reviews

4.7 Rating 2,534 Reviews
93 %
of reviewers recommend Social Cat
4.7
Based on 2,534 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.6 out of 5
Read Social Cat Reviews
Anonymous
Anonymous  // 01/01/2019
This has potential. But we signed up for the highest plan for the month and I would say half of the creators ghosted uS AFTER we gave them free product. To me; they should be getting kicked off the site. So we lost a lot of money unfortunately. I’m going to try it another month to see if I can be a bit pickier with my selections.
Helpful Report
Posted 2 months ago
Hi Stefanie, Thanks for sharing. We’re sorry to hear about creators ghosting after receiving free product- please note these creators will certainly be removed from the platform. Please send us an email at hello@thesocialcat.com with the names of these creators and this will be done immediately. We always recommend checking reviews to ensure a smooth collaboration process, especially where you have a physical product, for more info on this, please feel free to reach out and we can help! Warm regards, Team Social Cat
Posted 2 months ago
It’s hard for people to respond on here sometimes when they sign up for your campaign and they take to long to respond and don’t complete the task on time.
Helpful Report
Posted 2 months ago
Hi Naveen, Thanks for sharing. We hear you—delays in responses and incomplete tasks can be frustrating. We’ll review our messaging flow and support tools to improve responsiveness and set clearer timelines. If you have specific campaigns or creators in mind, please reach out and we can assist. Warm regards, Team Social Cat
Posted 2 months ago
Be great to have some more paid partnerships on here rather than affiliate / gifted. General use has been good so far, nothing to complain about. Interface can be a bit confusing especially when using mobile, would be great to get as an app soon!
Helpful Report
Posted 3 months ago
Hi Anth, Thanks for sharing your thoughts. We hear you—more paid partnerships and a smoother mobile experience would be great. We’re glad general use has been good and will take your feedback on the interface and the potential app into account as we plan updates. Warm regards, Team Social Cat
Posted 2 months ago
So far, after two months, my experience is all over the map. Having contracted gifted collabs with seven influencers, three posted great content quickly while four have pretty much ghosted me after recieving our products. I plan to ride it out a few more weeks and then apply basic ROMI calculations for all seven to guage true results.
Helpful Report
Posted 3 months ago
Hi John, Please contact us ASAP on hello@thesocialcat.com with the names of any creators who have not published agreed upon content and we will suspend their accounts immediately for you! Thanks Social Cat
Posted 3 months ago
I’ve followed the steps to be approved for Instagram collaborations several times and nothing happens. There’s not a lot of opportunities for my particular niche.
Helpful Report
Posted 4 months ago
Hi Kevin, Thanks for sharing your feedback, I’m sorry to hear you’ve had trouble getting approved and finding the right opportunities. That’s definitely not the experience we want for our creators. Could you please reach out to us at hello@thesocialcat.com with the email linked to your account and a quick note about your niche? Our team will take a closer look. We truly appreciate you being part of the Social Cat community and want to make sure you’re getting the opportunities that fit you best. Best, Social Cat team
Posted 3 months ago
A seven-day free trial is not enough time to actually test the product. It's just an easy way to get someone to buy a monthly membership. Learning to use the platform, setting up a profile, matching/ finding an influencer, and shipping/ content cration takes up to three weeks. There should be more transparency and at least a month free.
Helpful Report
Posted 4 months ago
Hi Sofia, Thank you for taking the time to share your feedback. I completely understand where you’re coming from. We know that building collaborations takes time, and we truly appreciate you pointing out how the 7-day free trial might feel short for new users. Our goal with the trial is to give brands a chance to explore the platform, browse creators, and understand how collaborations work before committing. That said, we’re always looking for ways to improve the experience and make it easier for brands to see results. If you could please reach out to us at hello@thesocialcat.com, our team would be happy to review your account and discuss how we can help you get more out of your trial or subscription. Thanks again for your honest feedback, it helps us improve Social Cat for everyone.
Posted 3 months ago
Giving a neutral review as we only had a one week trial. During that trial, we made contact with 3 people. One person did a gifted collaboration for us and did a nice job. One person received the gifted product and then stopped responding. One person stopped responding before we we sent a product- and we were not able to make contact with another during the trial period. The trial week is restrictive in what you can do- limits on the number of contacts making it hard to really evaluate the value of subscribing. We decided not to subscribe.
Helpful Report
Posted 4 months ago
Hi Kelly, Thank you for taking the time to share your experience with Social Cat. We really appreciate the detailed feedback, it helps us understand how to improve the trial experience for brands like yours. I’m glad to hear one of your collaborations went well, though I completely understand your frustration with the limited time and a few creators not responding. While we encourage all creators to stay engaged and professional, sometimes delays can happen, and we’re actively working on improving our response and reliability metrics. If you’d like, please reach out to us at hello@thesocialcat.com, our team can review your account and offer some recommendations on how to find and connect with more reliable creators in your niche. We’d love to help you see the full value of the platform. Thanks again for giving Social Cat a try, and for your thoughtful review.
Posted 3 months ago
We’re new to Social Cat and see a lot of potential here. My hope is to be part of improving this platform to a true 5-star experience by helping refine the vetting process for creators. Our first round was a mix — some creators took nearly a month to post, others ignored follow-ups, and one even posted political content on a very charged topic, which doesn’t work for our brand. That said, about 50% of our collaborations so far have been solid outcomes, with great content and authentic alignment. If the platform can tighten up creator reliability and screening, this could become an outstanding tool for brands.
Helpful Report
Posted 4 months ago
Hi Rick Thank you so much for sharing your experience and for recognizing the potential in Social Cat. We really appreciate your balanced feedback and your willingness to help us improve, that means a lot. We completely understand your concerns around creator reliability and content alignment. Our team is actively refining the vetting and quality control process to ensure brands work with creators who are both professional and brand-safe. We’re also introducing improved posting timelines and creator accountability tools to help address the delays and unresponsiveness you mentioned. If you’d like, please reach out to us at hello@thesocialcat.com. We’d love to take a closer look at your recent collaborations and ensure your next round delivers a smoother, more consistent experience. Thanks again for helping us build a better platform, we truly value your partnership and feedback.
Posted 3 months ago
You have influencers with high followers, but very low interaction. Pretty sure they have bots just to get free content.
Helpful Report
Posted 6 months ago
Thank you for sharing your thoughts, Jessica! 🌟 We truly appreciate your feedback regarding influencer interaction. While we strive to connect brands with authentic creators, we understand your concerns. We're continuously working on improving the quality and engagement of our influencer network. Your insights are important to us, and we hope to provide a more rewarding experience in the future! Best wishes, Team Social Cat
Posted 6 months ago
This is just my honest experience —these influencers are not guaranteed to promote your product. Some will accept it and never post. You’re taking a chance, so read the reviews first and proceed with caution.
Helpful Report
Posted 7 months ago
Hi Andrea, Thank you for sharing your honest experience! We understand that working with influencers comes with its uncertainties, and we appreciate your advice for others to read reviews before diving in. Very good advice! We advise ONLY working with verified creators (Meta or TikTok verified) and only creators with positive reviews! Warm regards, Team Social Cat
Posted 7 months ago
My TikTok link was never fixed so no one can access my TikTok
Helpful Report
Posted 8 months ago
Thank you for your review, Meghan! 🌟 We're sorry to hear that your TikTok link wasn't fixed and appreciate you bringing this to our attention. Please reach out to our support team, and we'll do our best to resolve this for you. Best wishes, Team Social Cat
Posted 7 months ago
I was hoping for more opportunities. The website is very easy to use.
Helpful Report
Posted 10 months ago
Thank you for your feedback, Joanne! We're glad to hear you found our website easy to use. Your insights help us make improvements, so please don't hesitate to share any specific suggestions you might have. We're here to support you!
Posted 9 months ago
It was both good and bad. Some influencers were very good at getting back to you and being proactive while others were nonresponsive whether after they showed interest and even when I sent them my product and I never heard from them. I feel those influencers need to be flagged and put on probation.
Helpful Report
Posted 10 months ago
Thank you for your honest feedback, Jinny. We appreciate you sharing your experience with the influencers on our platform. We understand how important responsiveness is in this collaboration process. Please please please replace and report these creators and they will be immediately removed from the platform! We’re here to support you, and we hope to see your future collaborations be more successful!
Posted 10 months ago
quite expsensive
Helpful Report
Posted 10 months ago
Thank you for your feedback, Cedar! 💰 We understand that pricing can be a concern for many which us the exact reason we started our own platform! We remain the most affordable platform on the market for Social Media collabs, but of course, price is subjective and not everyone will feel the same way.
Posted 10 months ago
I have been using Social Cat for a few weeks now as both a creator and a brand. I wanted to see how both sides work. It's a great tool to faciltate introductions. It is free as a creator to use and a paid service if youy are a brand. I'm not 100% the value is there as a brand as the fee is quite high. And if issues arise between brand and creator, then you are on your own to sort it out.
Helpful Report
Posted 11 months ago
Thank you for your review, Damian! 🌟 It's great to hear that you’re exploring both sides of the platform. We appreciate your feedback regarding the value as a brand. Your insights about the resolution process are also valuable, and we’re continuously working to enhance support for both creators and brands. If you have any suggestions on how we can improve, we would love to hear them!
Posted 11 months ago
Social Cat has been very helpful to me as a creator to collaborate with brands. The only thing that bothers me is that the company is very focused on the brands, not as much on the creators. The ads are offensive, showcasing creators as usable, creating a mindset that favors taking advantage of them. I also don't like that there are very few options for filtering opportunities and organizing messages.
Helpful Report
Posted 1 year ago
Thank you for your valuable feedback! 😊 We're so glad to hear that Social Cat has been helpful for your collaborations. We truly appreciate your thoughts on areas for improvement, and we’ll take your suggestions into consideration as we continue to enhance the platform for both creators and brands.
Posted 1 year ago
I wish there is more offers to apply.
Helpful Report
Posted 1 year ago
Hi Natalia, you can always explore our "Opportunities" section to find more campaigns that match your preferences. We have a wide range of available collaborations waiting for you!
Posted 1 year ago
There are some good opportunities if you are small and want gifting. However, the user experience is quite a challenge. Perhaps the company will get some support to start an app. I think it will help to streamline things.
Helpful Report
Posted 1 year ago
Thank you for sharing your feedback! We’re glad to hear that you’ve found some great opportunities for gifting. We also appreciate your input on the user experience, and we understand that it can be a challenge at times. We’re always looking for ways to improve and make the platform even more user-friendly, and your suggestion about an app is noted. We hope to continue enhancing the experience for all creators. If you have any other thoughts or suggestions, feel free to share them with us. We’re here to listen!
Posted 1 year ago
Great way to meet influencers, too expensive to continue though.
Helpful Report
Posted 1 year ago
Thank you for your feedback! We understand that cost is an important consideration, especially for small businesses. Our pricing is designed to reflect the value and features we provide, making it easier for you to connect with influencers and streamline your collaborations. 🙏 If you're looking for a more budget-friendly option, you can consider opting for gifted collaborations, which can help you continue working with influencers without the financial strain. We’re always here to help you make the most of your experience!
Posted 1 year ago
The trial period is great although you need to email support if you want to keep your account active without paying so that you can see your collabs through. Of the 4 creators we shipped product to, two of them created acceptable content, one was very elementary, and one completely ghosted us. I'd imagine it takes longer than the 7-day trial to sift through their search results to find quality creators.
Helpful Report
Posted 1 year ago
Thank you for your feedback! We just wanted to clarify that the trial period is designed to give you a glimpse of our creators, the platform, and its features. It’s not meant to cover the entire process but rather to help you decide if Social Cat is the right fit for your brand. We hope this helps, and we’re always here to support you in making the most of your experience!
Posted 1 year ago
Social Cat is rated 4.7 based on 2,534 reviews