Social Cat Reviews

4.7 Rating 1,501 Reviews
94 %
of reviewers recommend Social Cat
4.7
Based on 1,501 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.7 out of 5
Read Social Cat Reviews
Anonymous
Anonymous  // 01/01/2019
I had issues with later delivery from influencers. I reached out to the social cat team a few times but there was a delay in responding to my concerns about this. I only wanted a one month package, but I will have to pay for an extra month in order to actually get delivery of the content that is arriving late.
Helpful Report
Posted 1 day ago
Thank you, Hayley, for taking the time to share your feedback with us. We apologize for any delay you may have experienced and want to assure you that we take your concerns seriously. One of our team members will email you to address any questions or concerns you may have. Our goal is to ensure you have a seamless and positive experience with us!
Posted 16 hours ago
It’s still very new to me, but I have had somewhat successful, had a few brand reach out but then never messaged again but so follow all the way through which is good. Worth a try for sure
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Posted 2 days ago
Thank you so much for taking the time to provide us with your feedback, Ryan! We're happy you decided to give Social Cat a try and will continue working on improving the platform and bringing more exciting opportunities. If you need any help along the way or have any concerns, don't hesitate to contact our team. We are here to help!
Posted 18 hours ago
Social cat is a great platform to work with brands! Just wish more brands replied back :)
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Posted 1 month ago
Thank you so much for taking the time to share your feedback, Sophie! We are happy to hear that you're enjoying Social Cat! Our top priority is ensuring our community is happy and satisfied, and we'll continue working to improve all aspects of our platform. Thank you once again for your kind and honest feedback; we really appreciate it!
Posted 1 month ago
Good if you’re a new content creator and need to learn how influencing works. Good customer service if brand is slow to pay. However, rates are very low and creators aren’t allowed to negotiate with brand.
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Posted 1 month ago
Thank you so much for taking the time to share your feedback, Sheri and Derek! We truly appreciate it. We've taken note of it, and we'll certainly take it into account as we continue improving Social Cat. We're here to help every step of the way, so don't hesitate to reach out to our support team with more feedback. 🙏
Posted 1 month ago
It’s ok but there should be more options for payment for the creators. Some of the brands are asking for very in depth briefs and expect a lot for a gifted collab. There should be an option for all creators to be paid. Making content isn’t free.
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Posted 1 month ago
Thank you for sharing your feedback with us, Nicole! While some brands offer gifted collaborations, we also encourage creators to apply for paid and affiliate opportunities on the platform. As a creator, you can choose which collaborations make the most sense for you. If you have any questions or suggestions, feel free to write our support team - we're here to help! Thank you for being a valued member of our community.
Posted 1 month ago
If you need people to just make content for you, decent place, as some of the creators make good content, but some make really garbage low effort content. If you want to get actual impressions on your brand, most of the creators entire feeds are product placement, and the follows are other UGC content creators and NOT your actual target audience. Or the creators are loaded with fake views and fake likes. In general, you are not likely to see any brand lift from using these creators to post about you. But you can find some creators who make quality content. Or get stuck with a creator who makes very low effort content
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Posted 2 months ago
Thank you for sharing your feedback with us, Jon! We appreciate your input and take your concerns seriously. Our goal is to provide a high-quality standard and ensure authenticity by carefully vetting our creators. We have also added extra security measures with the Meta integration to enhance the security of our platform. If you have any specific concerns about some creators, do not hesitate to contact our support team so we can address them. We want to ensure that you have a positive experience while using our platform.🙏
Posted 2 months ago
The msg option Uk we need back
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Posted 2 months ago
Thank you for sharing your feedback with us, Nabeela! We appreciate your input about the messaging option, and we'd love to learn more about your experience. Feel free to email our support team with more details; we'd be happy to help more!
Posted 2 months ago
Good idea with some good quality businesses and brands. Leaves a lot to be desired with support of any kind, and repeated technical errors left unresolved and uncommunicated
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Posted 2 months ago
We appreciate your feedback, Bene, and we're sorry to hear about the technical errors you've experienced. We've recently implemented updates, and while they may have caused some glitches, rest assured that we're actively working to resolve any issues. Your insights are valuable as we strive to provide the best support and user experience.
Posted 2 months ago
It is a good app
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Posted 3 months ago
Thank you for taking the time to leave us a review, Nidhi! We appreciate your kind words about our platform!
Posted 2 months ago
Social Cat is a great idea for getting new businesses like mine off the ground with content creation. They gave me plenty of options to choose from. The only scar left is an influencer ghosting me now they have my product without completing the contract we agreed
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Posted 3 months ago
Thank you for sharing your feedback with us. We're happy to hear that you found the platform helpful in launching your business. We're sorry to learn about the issue with a creator; our support team will contact you via email to gather more feedback and to help more. 🙏
Posted 2 months ago
I like that the site is maintained and updated frequently. However, there are bugs that last a while, and the site is not mobile friendly.
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Posted 4 months ago
Thank you for sharing your thoughts with us. We're happy to hear that you appreciate our site's frequent maintenance and updates. Your feedback about lingering bugs and the site's mobile-friendliness is important, and we're committed to addressing these concerns promptly to improve your experience. For more detailed insights, we'll be reaching out to you via email.
Posted 4 months ago
Great way to connect with influences that can help promote my products for a growing brand. Only drawback is there are many collaborators that want to collaborate on the trial, but the trial is too short to get a good collaboration and the conversations go silent.
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Posted 4 months ago
Thank you for your feedback, Connor. We truly appreciate your support and your honest thoughts on the features and services we provide. We appreciate your feedback about the trial period, and we'll certainly take it into consideration to enhance the overall experience. We'll also email you to gather more insights and ensure your time on Social Cat is as valuable as possible.
Posted 4 months ago
As a brand, I love the concept and the ease of connecting with creators. However, there's little to no accountability to ensure creators fulfill their commitments. I had difficulty getting responses from some creators (even after they reached out directly to us to work with us), and some of the creators never posted content. I think this has the potential to be an amazing tool if some of the issues are worked out.
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Posted 4 months ago
Thank you for sharing your honest feedback, Sarah! We appreciate your positive remarks about the concept and how easy it is to connect with creators. We understand the importance of accountability in collaborations, and I want to assure you that we're actively working to address these concerns. We'll also send you an email shortly to address any specific concerns you may have and help further.
Posted 4 months ago
Few brands and most of them they don’t accept paid collaborations
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Posted 4 months ago
Thank you for sharing your feedback, Antonella! We appreciate your perspective and are sorry to hear about your experience with the limited availability of paid collaborations. We understand the importance of diverse opportunities for our creators, and we're continually working to enhance our platform and attract a wider range of brands offering various collaboration types.
Posted 4 months ago
Half of the creators didn't respond after product was sent. I had to spend a lot of time following up. I don't like having to pay $19/month just to hold my subscription to get the promised assets.
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Posted 5 months ago
Thanks so much for your feedback, Dara! We're sorry you encountered challenges with some creators not responding promptly, leading to additional follow-up efforts. Your input is valuable to us as we continuously work to improve our platform. We've emailed you to address your concerns directly. 🙏
Posted 5 months ago
It’s really good but not to sure I like this new set up I hardly get any opportunities
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Posted 5 months ago
Thank you for sharing your feedback with us, Denise. We're constantly working to improve our platform and provide more valuable collaborations. Please know that your input is valuable to us, and we're here to make Social Cat a better place for you. If you have specific suggestions or additional insights, please feel free to respond to our email. We're committed to ensuring your experience with us is positive.
Posted 5 months ago
Hardly anything fits my profile. Im getting all baby things but I do not have a baby. Also get suggestions for different countries.
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Posted 6 months ago
Thank you, Joanne, for your feedback! We deeply value our customers' opinions and are doing our best to ensure that all customers have a great experience on our platform. We are always happy to help, so please don't hesitate to reach out to our team at joe@thesocialcat.com with more details. We'll do our best to improve your experience and ensure you receive more relevant suggestions in the future.
Posted 6 months ago
Social cat is okay, there are some gifted collabs and paid but to get paid you must complete 5 gifted and get 5 star reviews from each, which isn’t a problem but not all sellers leave reviews.
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Posted 7 months ago
Thank you for your feedback, Adia! We appreciate your input regarding the gifted collaborations and the process to qualify for paid opportunities. We understand your concern about not all sellers leaving reviews, which can sometimes impact your progress. We continuously work to enhance our platform and user experience. Your feedback helps us identify areas for improvement.
Posted 7 months ago
I like the app for the ease. Of being able to message brands. I just wish some brands were more responsive.
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Posted 7 months ago
Thank you for sharing your feedback with us. We're glad to hear that you find our app easy to use. We understand your concern about some brands being less responsive, and we're continually working to improve communication and response times. We're here to help and appreciate your support!
Posted 7 months ago
Great way to get a few first brand deals, but unsustainable long term. Handing over work in perpetuity for free takes advantage of creators and there is no way for new creators to the app to skirt the 5 x 5 star reviews to qualify for paid deals - no matter their experience or follower count which blows my mind. Would recommend for creators just starting out though.
Helpful Report
Posted 7 months ago
Thank you for sharing your thoughts and experiences with our platform, Ellen. We appreciate your feedback and understand your concerns about the long-term sustainability and the review system. Our aim is to provide opportunities for creators at all levels, including those just starting out. We continuously evaluate and refine our processes to ensure a fair and supportive environment for all creators. Your feedback is valuable in this process.
Posted 7 months ago
Social Cat is rated 4.7 based on 1,501 reviews