Name: Social Cat
Rating: 4.72

“I am finding Social Cat fairly useful in connecting with influencers. However, the site could be more user friendly. To navigate from users to collaborations to conversations and back there's no easy access set of buttons. I think the makers of the site have concentrated too hard on making it look stripped back and clean looking, without considering how it will be used.”

Helpful Report

Posted 3 years ago

Thank you, Rachel, for your 4-star rating of Social Cat! It is great to hear that you find our platform useful in connecting with influencers. We apologize if you have difficulty navigating our platform. We strive to make the site as user-friendly as possible and will certainly consider your feedback. We appreciate your business.

Posted 3 years ago

“Not a bad platform for brands to connect with micros. Brands need to carefully vet the authenticity of influencers' social accounts as many just want free products and then do not post. Best to ensure brief is very tight.”

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Posted 3 years ago

Thank you for your 4 star rating of Social Cat, Meg! We really appreciate it. We couldn't agree more - it's important for brands to exercise caution when vetting an influencer's authenticity, especially when free products could be involved. It's well worth dedicating extra effort to ensure that briefs are tight and concise & we're thinking of extra ways to improve the whole process for creators and brands. Thanks again for your review!

Posted 3 years ago

“I am happy with Social Cat”

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Posted 3 years ago

Thank you, Violet, for your 4 star rating of Social Cat! I am delighted to hear you are happy with Social Cat. Feel free to drop us a line at joe@thesocialcat.com if you ever have any ideas on how we can improve; we always love to hear feedback! Best, Joe & Social Cat Team

Posted 3 years ago

“We've made 10 mutual matches and 8 have sent us products and we have had a great experience. 2 have ghosted us and only 2 out of the 8 have written a review, despite us asking. We love this concept and the brands we have collaborated with have been very happy!”

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Posted 3 years ago

Hi Samantha, I'm happy to hear you love the experience, and thanks so much for sharing this review! Please bear with us as we work on improving our product and making it even better!

Posted 3 years ago

“I have really enjoyed using Social Cat to meet brands who are looking to gift products in exchange for social media posts and reviews. So far I have worked with three brands, all wonderful and accommodating to my personal and posting schedule. One improvement I would suggest is having the brands mention clear posting expectations (example: 1 story, 1 main feed post) so that the creator will know what is being asked before accepting the product and collaboration.”

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Posted 3 years ago

Hi Zeus, Thanks for sharing this review! We appreciate it! We also took note of your feedback and shared it with the team! Please be patient as we slowly progress with our roadmap, and the product will be better and better for brands and creators!

Posted 3 years ago

“Fun platform to use. Wish there were more controls for follow-through once connected to brands but overall its pretty great.”

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Posted 3 years ago

Hi Keila, Thanks for the feedback and this awesome review! Please make sure to check the new product version released! It solves many of the challenges above! Feedback is always welcomed!

Posted 3 years ago

“I dont have a password to review my clients”

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Posted 3 years ago

Hi Michelle, Thanks for sharing this review! We're not entirely sure what you mean by this, but our team will reach out to you to see what happened!

Posted 3 years ago

“Matching process could be tighter but otherwise happy thank you”

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Posted 3 years ago

Hi Jan, Thanks so much for sharing this review! We appreciate the feedback, and our team is working on improving the matchmaking algorithm, which is always a work in progress! Stay tuned for more features getting released soon!

Posted 3 years ago

“Overall - I really like the idea of the platfrom. It is great for small businesses but does require a lot of work on your end. So far, I have worked with a few amazing creators and a few who have yet to post (2 months later). You get what you pay for!”

Helpful Report

Posted 3 years ago

Hi Elizabeth, We're happy you like our product and are also thankful for the feedback! We're working on improving some aspects of our product, but regarding the influencers posting late (2 months later), did you get a chance to report them? A reporting system on Social Cat is explicitly designed for this situation, where our team does all the heavy lifting for you. Unfortunately, if you don't report this type of situation, we're simply unaware of it, and we cannot help. Let's get in touch via email and see how we can help!

Posted 3 years ago

“I love your software. Great foundation to build and makes commutation easier. I do wish there is a better tracking mechanism of influencers contents. Take a look at Mighty Scout; if you guys can work together to combine features, it would be amazing. I also hope to see more dynamic content providers as you grow your network. Cheers.”

Helpful Report

Posted 3 years ago

Hi Jee, Thanks so much for sharing this; we're glad you enjoy Social Cat, and we also agree there are areas where we can do better. We're happy to announce that data collection for influencers is on our roadmap, and our team is working on this feature alongside others! We don't have a release date yet, but we'll let everyone know when this will roll out! If you have more feedback, we're ready to hear it out!

Posted 3 years ago

“I love that Social Cat connects small businesses in with micro-influencers like myself. I love supporting small business owner's growth and the products are amazing! I've greatly enjoyed my experience with the brands that I've worked with and can't wait for 2023!”

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Posted 3 years ago

Hi Micheala, Thanks for sharing this! Some exciting updates are coming soon on Social Cat, stay tuned!

Posted 3 years ago

“So easy to use, but it might be good to have a specific space for what you need from the influencers (a certain number/type of post etc). Bit frustrating to trawl through the influencers as some don't even look at your socials so they're clearly not a good fit for the business and a lot of them have a feed full of AD posts, but it's a great start.”

Helpful Report

Posted 3 years ago

Hi Naomi, Thanks for sharing this feedback! There's a big update coming out anytime soon on the platform, which will help with the above! We're also working on the overall experience related to the second part of the review, so this should also improve with this new update coming out in early January. Let's keep in touch, and we're looking for more feedback from you! The best way to build the product out. Please make sure to reach out to us for any questions via joe@thesocialcat.com

Posted 3 years ago

“I have enjoyed the opportunities to work with social Kat and being able to create content for smalll brands. It has helped to hone my skills to eventually take my content creation to the next level. The staff are very responsive to any questions or concerns.”

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Posted 3 years ago

Hi Tara, Thanks for sharing this! We appreciate it!

Posted 3 years ago

“Can be good for connecting, how ever not all brands are responsive. Also I received a lot of suggestions irrelevant to my feed. I do think some brands ask a lot from a gifted collaboration.”

Helpful Report

Posted 3 years ago

Hi Louise, Thanks for sharing this with fellow creators! We're working on improving the matchmaking system; please bear with us as this requires a lot of work. Regarding brands asking for too much out of a gifted collaboration, you can always flag this to us or even discuss it with the brand and let them know about it! Under no circumstance do we advise creators to accept work that they're not comfortable doing! Also, we're launching paid collaborations anytime soon, so we'll be able to transition to them for demanding brands!

Posted 3 years ago

“Great platform and good customer service. I would love a handful of additional features, but overall very happy with this service.”

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Posted 3 years ago

Hi Kendra, Awesome, thanks for sharing this; we're reaching out via email to see what features you're looking for and see if they're on our roadmap.

Posted 3 years ago

“I love the idea of this app. I've gotten a few collaborations matched and finished already and I've only been on this site for two months. I do wish though that the algorithm would be a bit more precise with some of the brands I would like. I feel bad for rejecting so many and much rather prefer to accept more collaborations.”

Helpful Report

Posted 3 years ago

Hi Justice, Thanks so much for your feedback and review! We're working to improve our algorithm regularly; please stay tuned for better-tailored matches and new features released soon! Cheers, Stefan

Posted 3 years ago

“A quick and easy way to get matches from Social Cat. I have had 10+ collaboration, majority successful and friendly ones. The only issues is response to emails are hit and miss, but overall would recommend.”

Helpful Report

Posted 3 years ago

Hi Jennifer, Awesome to hear you're enjoying Social Cat & are keeping busy with collaborations. Our Customer Success team is always here to support you whenever a collaboration goes slower than expected. Just reach out to us. Keep an eye out for the new features we'll be releasing, they're just around the corner. Best, Joe & Social Cat Team

Posted 3 years ago

“Social cat has been a great way to connect with micro influencers. The platform allows you to see who is interested in working with you and you can quickly browse their socials to see if they fit your brand.”

Helpful Report

Posted 3 years ago

Hi Imby, Awesome to hear this! Thanks for sharing it, and please stay tuned for more collaborations and features coming out soon! Cheers, Joe

Posted 3 years ago

“Wonderful experience with social cat.”

Helpful Report

Posted 3 years ago

Hi Payel, Thanks for sharing this; stay tuned for more collaborations and features! Cheers, Joe

Posted 3 years ago

“Good platform but a lot of brands are timewasters, I did bring this up with social kat but nothing appeared to have been done about it.”

Helpful Report

Posted 3 years ago

Hi Bluebell, Thanks for sharing this; we appreciate the feedback. We read and replied to your email regarding some of the brands not getting back to influencers. I think this is more of an isolated case, as brands generally are active on the platform. Unfortunately, it's hard for us to control who brands decide to work with. The best we can do is to match you with potential brands and then wait for them to decide which collaboration to pursue. On a different note, we do have to work on our end to ensure engagement is higher and provide a better experience for the influencers. Please be patient, as product building takes time, and unfortunately, there is no easy fix for this type of challenge here, especially in this case, where we are a marketplace. Please let us know if you have any questions via email, anytime. Cheers, Joe

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Social Cat Reviews