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Social Cat Reviews

4.7 Rating 2,347 Reviews
94 %
of reviewers recommend Social Cat
4.7
Based on 2,347 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.7 out of 5
Read Social Cat Reviews
Anonymous
Anonymous  // 01/01/2019
Overall - I really like the idea of the platfrom. It is great for small businesses but does require a lot of work on your end. So far, I have worked with a few amazing creators and a few who have yet to post (2 months later). You get what you pay for!
Helpful Report
Posted 2 years ago
Hi Elizabeth, We're happy you like our product and are also thankful for the feedback! We're working on improving some aspects of our product, but regarding the influencers posting late (2 months later), did you get a chance to report them? A reporting system on Social Cat is explicitly designed for this situation, where our team does all the heavy lifting for you. Unfortunately, if you don't report this type of situation, we're simply unaware of it, and we cannot help. Let's get in touch via email and see how we can help!
Posted 2 years ago
I love your software. Great foundation to build and makes commutation easier. I do wish there is a better tracking mechanism of influencers contents. Take a look at Mighty Scout; if you guys can work together to combine features, it would be amazing. I also hope to see more dynamic content providers as you grow your network. Cheers.
Helpful Report
Posted 2 years ago
Hi Jee, Thanks so much for sharing this; we're glad you enjoy Social Cat, and we also agree there are areas where we can do better. We're happy to announce that data collection for influencers is on our roadmap, and our team is working on this feature alongside others! We don't have a release date yet, but we'll let everyone know when this will roll out! If you have more feedback, we're ready to hear it out!
Posted 2 years ago
I love that Social Cat connects small businesses in with micro-influencers like myself. I love supporting small business owner's growth and the products are amazing! I've greatly enjoyed my experience with the brands that I've worked with and can't wait for 2023!
Helpful Report
Posted 2 years ago
Hi Micheala, Thanks for sharing this! Some exciting updates are coming soon on Social Cat, stay tuned!
Posted 2 years ago
So easy to use, but it might be good to have a specific space for what you need from the influencers (a certain number/type of post etc). Bit frustrating to trawl through the influencers as some don't even look at your socials so they're clearly not a good fit for the business and a lot of them have a feed full of AD posts, but it's a great start.
Helpful Report
Posted 2 years ago
Hi Naomi, Thanks for sharing this feedback! There's a big update coming out anytime soon on the platform, which will help with the above! We're also working on the overall experience related to the second part of the review, so this should also improve with this new update coming out in early January. Let's keep in touch, and we're looking for more feedback from you! The best way to build the product out. Please make sure to reach out to us for any questions via joe@thesocialcat.com
Posted 2 years ago
I have enjoyed the opportunities to work with social Kat and being able to create content for smalll brands. It has helped to hone my skills to eventually take my content creation to the next level. The staff are very responsive to any questions or concerns.
Helpful Report
Posted 2 years ago
Hi Tara, Thanks for sharing this! We appreciate it!
Posted 2 years ago
Can be good for connecting, how ever not all brands are responsive. Also I received a lot of suggestions irrelevant to my feed. I do think some brands ask a lot from a gifted collaboration.
Helpful Report
Posted 2 years ago
Hi Louise, Thanks for sharing this with fellow creators! We're working on improving the matchmaking system; please bear with us as this requires a lot of work. Regarding brands asking for too much out of a gifted collaboration, you can always flag this to us or even discuss it with the brand and let them know about it! Under no circumstance do we advise creators to accept work that they're not comfortable doing! Also, we're launching paid collaborations anytime soon, so we'll be able to transition to them for demanding brands!
Posted 2 years ago
Great platform and good customer service. I would love a handful of additional features, but overall very happy with this service.
Helpful Report
Posted 2 years ago
Hi Kendra, Awesome, thanks for sharing this; we're reaching out via email to see what features you're looking for and see if they're on our roadmap.
Posted 2 years ago
I love the idea of this app. I've gotten a few collaborations matched and finished already and I've only been on this site for two months. I do wish though that the algorithm would be a bit more precise with some of the brands I would like. I feel bad for rejecting so many and much rather prefer to accept more collaborations.
Helpful Report
Posted 2 years ago
Hi Justice, Thanks so much for your feedback and review! We're working to improve our algorithm regularly; please stay tuned for better-tailored matches and new features released soon! Cheers, Stefan
Posted 2 years ago
A quick and easy way to get matches from Social Cat. I have had 10+ collaboration, majority successful and friendly ones. The only issues is response to emails are hit and miss, but overall would recommend.
Helpful Report
Posted 2 years ago
Hi Jennifer, Awesome to hear you're enjoying Social Cat & are keeping busy with collaborations. Our Customer Success team is always here to support you whenever a collaboration goes slower than expected. Just reach out to us. Keep an eye out for the new features we'll be releasing, they're just around the corner. Best, Joe & Social Cat Team
Posted 2 years ago
Social cat has been a great way to connect with micro influencers. The platform allows you to see who is interested in working with you and you can quickly browse their socials to see if they fit your brand.
Helpful Report
Posted 2 years ago
Hi Imby, Awesome to hear this! Thanks for sharing it, and please stay tuned for more collaborations and features coming out soon! Cheers, Joe
Posted 2 years ago
Wonderful experience with social cat.
Helpful Report
Posted 2 years ago
Hi Payel, Thanks for sharing this; stay tuned for more collaborations and features! Cheers, Joe
Posted 2 years ago
Good platform but a lot of brands are timewasters, I did bring this up with social kat but nothing appeared to have been done about it.
Helpful Report
Posted 2 years ago
Hi Bluebell, Thanks for sharing this; we appreciate the feedback. We read and replied to your email regarding some of the brands not getting back to influencers. I think this is more of an isolated case, as brands generally are active on the platform. Unfortunately, it's hard for us to control who brands decide to work with. The best we can do is to match you with potential brands and then wait for them to decide which collaboration to pursue. On a different note, we do have to work on our end to ensure engagement is higher and provide a better experience for the influencers. Please be patient, as product building takes time, and unfortunately, there is no easy fix for this type of challenge here, especially in this case, where we are a marketplace. Please let us know if you have any questions via email, anytime. Cheers, Joe
Posted 2 years ago
I've worked with lots of new, lesser known brands since joining Social Cat. It's been a great way to network.
Helpful Report
Posted 2 years ago
Hi Shauni, Amazing, thanks for sharing. Stay tuned for more features coming out soon! Cheers, Stefan
Posted 2 years ago
Great idea for a platform
Helpful Report
Posted 2 years ago
Hey there, Appreciate the positive feedback! Stay tuned for more features we'll soon be adding to make the experience even better. Thanks, Joe & Social Cat Team
Posted 2 years ago
Really wonderful marketplace to connect with small brands who understand and appreciate the power of mutual collaboration and content creation. I do wish more brands on the site would respond more reliably with the influencers, but I know that’s on the brand, not Social Cat. A couple of months in, I have only worked with 2 brands in the skincare and food industries. They have been phenomenal, and I wish more were like that!
Helpful Report
Posted 2 years ago
Hi Chelsea, That is amazing; thanks for sharing this. I agree with you; we need to do a bit better from this perspective, the engagement from the brand's side. Please be patient as we are building our product and the experience; as you know, it takes a bit of time to build a marketplace, but we're on top of it. Please get in touch via email with more feedback. Cheers, Joe
Posted 2 years ago
I love the brands you guys have matched with me in the past but lately I have very few matches , I have been proposed only toddlers products or products which don’t have anything to do with what I write about
Helpful Report
Posted 2 years ago
Hi Alice, Thanks a lot for sharing this. Please contact us at joe@thesocialcat.com to look more into the matches you get. I am confident this is just a temporary thing, though. Cheers, Joe
Posted 2 years ago
Was a great way to connect with micro influencers— I liked how I was able to review their profiles to ensure a good fit.
Helpful Report
Posted 2 years ago
Hi Staci, Thanks for the amazing review! We're very glad to hear you're enjoying Social Cat and are finding it a good fit for you! Stay tuned for more features we'll be releasing in the near future. Thanks, Joe
Posted 2 years ago
Great way of connecting with brands to receive products to review. Regular emails with a list of potential collaborations is really good. I've found that brands don't tend to confirm the process is complete on their side so I've received only a single review out of the 8 or so brands I've collaborated with. Some more advice on how to work with brands and expectations would be really good to receive from Social Cat as I joined up pretty blind! And some advice on how to enhance your engagement and tips on how to create the best content as a creator would be really good.
Helpful Report
Posted 2 years ago
Hi Laura, This is grear feedback; thanks for sharing it. We completely agree that there is a bit more work to do on some features of the product, like the engagement from brands. We're also launching our Creator Academy and Creator Community anytime soon and we will cover exactly the above! Very excited about this! Please stay tuned for this and if you have more feedback, don't hesitate to contact us. Thanks again, Joe
Posted 2 years ago
A great platform for a small business starting out and looking to get more eyes on their product or user-generated content to use in your own marketing campaigns. There's a range of different creators with different backgrounds/content types/follower numbers, and you get a lot of responses to ads which allow you to select the best creators for your products. At the moment, I feel like the product is still in the MVP stage. There are some features that need refining. I think a feature where you could pause your campaign and/or subscription, but still keep communication features open with the creators you're already collaborating with would be nice.
Helpful Report
Posted 2 years ago
Hi Edi, Thanks for the review, and the kind words. We're happy our product brings value to your brand. We're specifically happy that you get the content you need, and more eyes on the product. Edi, we agree with you. Our product is in a very good shape, but indeed, the features need to be polished here and there, and also there is a need for more features as well. Our roadmap is built exactly on conversations like this one here and will still be. We took note of your feedback regarding the subscription and shared this internally. Our team is growing, and with more hands on deck, we should build faster, and better. It would be awesome if we can jump on a short Zoom call sometimes soon to hear more feedback from you. Have a lovely weekend ahead. Cheers, Stefan
Posted 2 years ago
The communication back and forth and facilitation with individuals and brands is great. The only slight downside would be the tires of brands recommended tend to be a lot of the same types of things.
Helpful Report
Posted 2 years ago
Hey Brooke, Thanks for sharing this; I appreciate the kind words. Related to the brands recommended, they are tailored to your Influencer profile and what the brand is looking for. If you are an influencer in the Fashion niche, most likely, you will get Fashion brands as recommendations. It would be good if you could revise your account and see if you can extend the criteria of what brands you can work with. If you need help with this, please email us at joe@thesocialcat.com Cheers, Joe
Posted 2 years ago
Social Cat is rated 4.7 based on 2,347 reviews