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Social Cat Reviews

4.7 Rating 2,345 Reviews
94 %
of reviewers recommend Social Cat
4.7
Based on 2,345 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.7 out of 5
Read Social Cat Reviews
Anonymous
Anonymous  // 01/01/2019
So far so good. No issues and happy here
Helpful Report
Posted 2 years ago
Thanks for the great rating, Katlyn! We are so thrilled to hear that you are enjoying Social Cat! Thanks for taking the time to share your experience with us!
Posted 2 years ago
It’s too expensive and the leads are very numerous. I wish there was a lower plan
Helpful Report
Posted 2 years ago
Thank you so much for your feedback, Renee! We understand that pricing is an important consideration for our users. Rest assured; we are continuously reviewing and refining our plans to meet the needs of our members. If you have any additional questions, please don't hesitate to reach out to our support team - we are always happy to help!
Posted 2 years ago
It helped me get connected to the brands. The communication gets easier when you’re appoved by the brands. Great way to start connecting with your respective brands.
Helpful Report
Posted 2 years ago
Thank you so much, Pooja! I'm so glad to know that our platform helped you get connected with brands and that communication became easier after getting approved by them. Our team appreciates your support!
Posted 2 years ago
So far so good. Although there are many brands that don’t respond after the first two messages the send and I don’t like that. They should be a bit more professional and completely honest. If they don’t want to work with us it’s okay. I would just love for them to let us know or even have a button so we can make the messages disappear from our profiles so we will have to see there messages over and over again.
Helpful Report
Posted 2 years ago
Thank you for your feedback and for sharing your experience with us, Irma. We understand the importance of clear communication and transparency in collaborations. We appreciate your suggestion about having a feature to manage messages, and we'll definitely take it into consideration for future updates. Our team continuously works to improve the platform and enhance the user experience.
Posted 2 years ago
I joined Social Cat and in less than a month, I collaborated with a brand. There are a lot of opportunities to collaborate with brands. But most of them don't match my profile or are just gifting collaborations. Overall, the website is easy to navigate. I like the website allows me to stop notifications for collaborations at any time and I can choose what I want to.
Helpful Report
Posted 2 years ago
Thank you for taking the time to share your experience with us, Rosa. We're thrilled to hear that you had a successful collaboration in such a short time. We understand that not all brand matches may align perfectly with your profile, and we value your feedback on this. We're continuously working on enhancing our matching process to provide even better opportunities for our members. We'll keep striving to make your experience with us even better. ✨
Posted 2 years ago
So far everything has been great! Wish there were more notable brands on your site but I’ve already collaborated with a couple wonderful people and I’ve created some amazing content through them already and hope to meet more! IG Rachelevolve Thank you!
Helpful Report
Posted 2 years ago
We're happy to hear that you enjoyed using Social Cat and had a great time creating awesome content! Our team is always working hard to foster great collaborations, and we hope you'll have the chance to collaborate with even more top-notch brands soon. Your support is truly appreciated and means a lot to us, Rachel!
Posted 2 years ago
Mostly positive experiences on Social Cat, but the interface is a little clunky.
Helpful Report
Posted 2 years ago
Thank you, Leah, for the 4-star rating and positive experiences with Social Cat! We appreciate all of our customers, and we're especially appreciative of repeat customers like yourself. We apologize for any clunkiness you experienced with the interface, and we welcome your feedback as we continue to make Social Cat the best platform possible.
Posted 2 years ago
This is a great service!
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Posted 2 years ago
Thank you, Stephanie! We absolutely love hearing that you think Social Cat is a great service!
Posted 2 years ago
It’s a brilliant idea but I’m now locked out of my account and can’t figure out how to get back in.
Helpful Report
Posted 2 years ago
Hi Emie, Thanks for this review; we appreciate it. Our team will reach out via email to help you log back in, no worries at all!
Posted 2 years ago
Easy to manage all influencer contacts and communications on one dashboard.
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Posted 2 years ago
Thanks for the 4 star rating, Ned! We're so glad that Social Cat has made it easy to manage all influencer contacts and communications on one dashboard. Our team is always striving to make the platform more efficient and cost effective, so your feedback is greatly appreciated.
Posted 2 years ago
Great to find new brands to work with. Easy to fill in forms etc
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Posted 2 years ago
Thank you so much for the 4-star rating, Samantha! We really appreciate your continued support and are so glad you're finding Social Cat easy to use. It's great to find new brands to work with and we're really excited to keep building relationships with you!
Posted 2 years ago
Amazing app that has slashed our costs and time for working with influencers to generate UGC. It could use a lot more improvements such as better integration with Shopify, and also missing some critical steps in the workflow and also desperately needs live chat support.
Helpful Report
Posted 2 years ago
Thank you for your positive review and 4 star rating of Social Cat! We're delighted to hear that our app has slashed costs and time for working with influencers to generate UGC. Your feedback is invaluable, and we definitely understand the need for better integration with Shopify, more efficiency in the workflow, and especially live chat support. We look forward to improving and providing all these features in the future.
Posted 2 years ago
I don't have quite the number of Influencers I was hoping to have for a 'premium' membership, but for the ones I've received, they've provided good content for the most part. Was bothered by one paid Influencer to said they would provide UGC (which I assumed would be on their page, but they informed me that they didn't post products unless paid an additional fee. I felt this was very deceptive. Other Influencers who said they were interested in collaborating never replied. Not sure why they would indicate interest then not reply.
Helpful Report
Posted 2 years ago
Hi John, Thanks for this review; we appreciate it. Our team is looking into this to understand what is happening regarding the volume of influencers for your membership. For now, we boosted your brand for more exposure in front of creators, and this should bring new opportunities your way. Please keep us updated on the above by communicating with us via our main support email. Also, did you get a chance to flag the creator that asked for a paid collaboration? There is a reporting system in place for such situations, please check the article below: help.thesocialcat.com/article/84-i-am-unhappy-with-a-collaboration-can-i-report-this Regarding the influencers that you match with but then do not respond to, I would advise removing these matches, as our algorithm will automatically detect this, and we will replace them for you. Thanks again for this review, and we will be in touch via email to learn more about your experience.
Posted 2 years ago
So far, so good! A lot of the opportunities don't fit my niche, but the ones which do are great. I look forward to continuing to use SocialCat and seeing where it leads my social channels.
Helpful Report
Posted 2 years ago
Thank you for your 4 star rating of Social Cat, Joel! It is great to hear that the opportunities which do match your niche are working out well. We are so happy that you have had a positive experience with Social Cat so far, and we look forward to seeing how far it takes you on your social channels!
Posted 2 years ago
It was a good starting point in working with micro influencers. Some of them are not influencers yet so it’s important to screen and interview them. Although we didn’t achieve what we wanted, overall it was a good experience.
Helpful Report
Posted 2 years ago
Thank you Eric for your 4 star rating of Social Cat. We are glad that you thought Social Cat was a good starting point in working with micro influencers. It is important to screen and interview them before proceeding with a collaboration to ensure a successful campaign. Even though we didn't achieve what we wanted, overall it was a great experience. Thank you for your feedback.
Posted 2 years ago
We like the breadth of diversity in the influencers on Social Cat. Also, we appreciate Social Cat CS (Joe) is amazing and very responsive. We are glad that we stumbled upon this platform as we needed low-budget marketing methods. Thank you!
Helpful Report
Posted 2 years ago
We thank you so much for your 4-star rating of Social Cat, Christina! We are very appreciative that you recognize the breadth of diversity in the influencers on our platform, as well as the swift response times and customer service provided by our team. We are so glad that we were able to meet your needs and offer you the low-budget marketing solutions you were looking for. Thank you for your gracious comment!
Posted 2 years ago
Great resource to find new brands to work with.
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Posted 2 years ago
Thank you so much for your 4 star rating of Social Cat! We are so glad that you find it to be a great resource for finding new brands to work with. Your positive feedback means a lot to us!
Posted 2 years ago
Easy to use and a great way to connect with brands although I wish creators were paid more it seems most brands only want to participate in gifted collabs.
Helpful Report
Posted 2 years ago
Thanks Jillian for your 4 star rating of Social Cat! We appreciate you taking the time to leave a review. We agree that Easy to use easy and a great way to connect with brands, however, we do wish that creators were paid more when collaborating with brands. Thank you again!
Posted 2 years ago
pretty good and easy to navigate.
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Posted 2 years ago
Thank you, Charlotte, for your 4 star rating and your kind words, "pretty good and easy to navigate." We are delighted to have you as a returning customer, and we continue to strive to provide excellent service to all of our loyal customers.
Posted 2 years ago
Social cat is brilliant at getting you in touch with small brands 😊 enjoyed all collaborations. Especially loving the new portal, much easier to keep everything together 😊
Helpful Report
Posted 2 years ago
Thank you for your 4-star rating of Social Cat, Mina! We appreciate your support. We are really proud of how Social Cat has helped to connect small brands – and we're delighted to hear that you've been enjoying all of your collaborations. We're also thrilled that you're liking our new portal – we hope it makes your experience even better!
Posted 2 years ago
Social Cat is rated 4.7 based on 2,345 reviews