Name: Social Cat
Rating: 4.73

“Very great app to land awesome collaborations, I just wish it was a little easier to get paid collaborations”

Helpful Report

Posted 2 years ago

Thank you for your 4 star rating, Selena! We truly appreciate the feedback.

Posted 2 years ago

“The help I got was great just responding time was very slow and had to follow up.”

Helpful Report

Posted 2 years ago

Thank you for your review, Haruka. We're glad to hear that the help you got was great! We apologize though, that the response time was slow, and we'll make sure to improve that in the future.

Posted 2 years ago

“I really like social Kat. I wish it was a little bit user-friendly when going through companies to work with. I feel like it takes very long time to weed through. Which companies you want to work with. A lot or not within my niche and I would just like to quickly remove them from my dashboard, I would also love a social cat had an app for my phone instead of using a webpage. Overall, I do love the platform, it has connected me with mini of great brands that I love working with.”

Helpful Report

Posted 2 years ago

Thanks so much for your review and feedback on Social Cat, Karlee! We're glad to hear that you like the platform and that it has connected you with great brands. We appreciate your suggestion about improving user-friendliness when exploring companies to work with. Our team is constantly working on enhancing the platform's user experience. Regarding having a mobile app, we understand the convenience it can offer. While we currently do not have an app, we'll take your feedback into consideration as we continue to improve and expand our platform's features. Thank you for being a valuable member of our community!

Posted 2 years ago

“Easy user friendly. Allot of brands try to get out of paying you. I wish it paid more .”

Helpful Report

Posted 2 years ago

Thank you for your review, Kristina! We're glad you find our platform easy to use. We appreciate your feedback regarding compensation; we strive to ensure fair and transparent collaborations and more competitive paid opportunities. Thank you for your support!

Posted 2 years ago

“So far so good. No issues and happy here”

Helpful Report

Posted 2 years ago

Thanks for the great rating, Katlyn! We are so thrilled to hear that you are enjoying Social Cat! Thanks for taking the time to share your experience with us!

Posted 2 years ago

“It’s too expensive and the leads are very numerous. I wish there was a lower plan”

Helpful Report

Posted 2 years ago

Thank you so much for your feedback, Renee! We understand that pricing is an important consideration for our users. Rest assured; we are continuously reviewing and refining our plans to meet the needs of our members. If you have any additional questions, please don't hesitate to reach out to our support team - we are always happy to help!

Posted 2 years ago

“It helped me get connected to the brands. The communication gets easier when you’re appoved by the brands. Great way to start connecting with your respective brands.”

Helpful Report

Posted 2 years ago

Thank you so much, Pooja! I'm so glad to know that our platform helped you get connected with brands and that communication became easier after getting approved by them. Our team appreciates your support!

Posted 2 years ago

“So far so good. Although there are many brands that don’t respond after the first two messages the send and I don’t like that. They should be a bit more professional and completely honest. If they don’t want to work with us it’s okay. I would just love for them to let us know or even have a button so we can make the messages disappear from our profiles so we will have to see there messages over and over again.”

Helpful Report

Posted 2 years ago

Thank you for your feedback and for sharing your experience with us, Irma. We understand the importance of clear communication and transparency in collaborations. We appreciate your suggestion about having a feature to manage messages, and we'll definitely take it into consideration for future updates. Our team continuously works to improve the platform and enhance the user experience.

Posted 2 years ago

“I joined Social Cat and in less than a month, I collaborated with a brand. There are a lot of opportunities to collaborate with brands. But most of them don't match my profile or are just gifting collaborations. Overall, the website is easy to navigate. I like the website allows me to stop notifications for collaborations at any time and I can choose what I want to.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to share your experience with us, Rosa. We're thrilled to hear that you had a successful collaboration in such a short time. We understand that not all brand matches may align perfectly with your profile, and we value your feedback on this. We're continuously working on enhancing our matching process to provide even better opportunities for our members. We'll keep striving to make your experience with us even better. ✨

Posted 2 years ago

“So far everything has been great! Wish there were more notable brands on your site but I’ve already collaborated with a couple wonderful people and I’ve created some amazing content through them already and hope to meet more! IG Rachelevolve Thank you!”

Helpful Report

Posted 2 years ago

We're happy to hear that you enjoyed using Social Cat and had a great time creating awesome content! Our team is always working hard to foster great collaborations, and we hope you'll have the chance to collaborate with even more top-notch brands soon. Your support is truly appreciated and means a lot to us, Rachel!

Posted 2 years ago

“Mostly positive experiences on Social Cat, but the interface is a little clunky.”

Helpful Report

Posted 2 years ago

Thank you, Leah, for the 4-star rating and positive experiences with Social Cat! We appreciate all of our customers, and we're especially appreciative of repeat customers like yourself. We apologize for any clunkiness you experienced with the interface, and we welcome your feedback as we continue to make Social Cat the best platform possible.

Posted 2 years ago

“This is a great service!”

Helpful Report

Posted 2 years ago

Thank you, Stephanie! We absolutely love hearing that you think Social Cat is a great service!

Posted 2 years ago

“It’s a brilliant idea but I’m now locked out of my account and can’t figure out how to get back in.”

Helpful Report

Posted 2 years ago

Hi Emie, Thanks for this review; we appreciate it. Our team will reach out via email to help you log back in, no worries at all!

Posted 2 years ago

“Easy to manage all influencer contacts and communications on one dashboard.”

Helpful Report

Posted 2 years ago

Thanks for the 4 star rating, Ned! We're so glad that Social Cat has made it easy to manage all influencer contacts and communications on one dashboard. Our team is always striving to make the platform more efficient and cost effective, so your feedback is greatly appreciated.

Posted 2 years ago

“Great to find new brands to work with. Easy to fill in forms etc”

Helpful Report

Posted 2 years ago

Thank you so much for the 4-star rating, Samantha! We really appreciate your continued support and are so glad you're finding Social Cat easy to use. It's great to find new brands to work with and we're really excited to keep building relationships with you!

Posted 2 years ago

“Amazing app that has slashed our costs and time for working with influencers to generate UGC. It could use a lot more improvements such as better integration with Shopify, and also missing some critical steps in the workflow and also desperately needs live chat support.”

Helpful Report

Posted 2 years ago

Thank you for your positive review and 4 star rating of Social Cat! We're delighted to hear that our app has slashed costs and time for working with influencers to generate UGC. Your feedback is invaluable, and we definitely understand the need for better integration with Shopify, more efficiency in the workflow, and especially live chat support. We look forward to improving and providing all these features in the future.

Posted 2 years ago

“I don't have quite the number of Influencers I was hoping to have for a 'premium' membership, but for the ones I've received, they've provided good content for the most part. Was bothered by one paid Influencer to said they would provide UGC (which I assumed would be on their page, but they informed me that they didn't post products unless paid an additional fee. I felt this was very deceptive. Other Influencers who said they were interested in collaborating never replied. Not sure why they would indicate interest then not reply.”

Helpful Report

Posted 2 years ago

Hi John, Thanks for this review; we appreciate it. Our team is looking into this to understand what is happening regarding the volume of influencers for your membership. For now, we boosted your brand for more exposure in front of creators, and this should bring new opportunities your way. Please keep us updated on the above by communicating with us via our main support email. Also, did you get a chance to flag the creator that asked for a paid collaboration? There is a reporting system in place for such situations, please check the article below: help.thesocialcat.com/article/84-i-am-unhappy-with-a-collaboration-can-i-report-this Regarding the influencers that you match with but then do not respond to, I would advise removing these matches, as our algorithm will automatically detect this, and we will replace them for you. Thanks again for this review, and we will be in touch via email to learn more about your experience.

Posted 2 years ago

“So far, so good! A lot of the opportunities don't fit my niche, but the ones which do are great. I look forward to continuing to use SocialCat and seeing where it leads my social channels.”

Helpful Report

Posted 2 years ago

Thank you for your 4 star rating of Social Cat, Joel! It is great to hear that the opportunities which do match your niche are working out well. We are so happy that you have had a positive experience with Social Cat so far, and we look forward to seeing how far it takes you on your social channels!

Posted 2 years ago

“It was a good starting point in working with micro influencers. Some of them are not influencers yet so it’s important to screen and interview them. Although we didn’t achieve what we wanted, overall it was a good experience.”

Helpful Report

Posted 2 years ago

Thank you Eric for your 4 star rating of Social Cat. We are glad that you thought Social Cat was a good starting point in working with micro influencers. It is important to screen and interview them before proceeding with a collaboration to ensure a successful campaign. Even though we didn't achieve what we wanted, overall it was a great experience. Thank you for your feedback.

Posted 2 years ago

“We like the breadth of diversity in the influencers on Social Cat. Also, we appreciate Social Cat CS (Joe) is amazing and very responsive. We are glad that we stumbled upon this platform as we needed low-budget marketing methods. Thank you!”

Helpful Report

Posted 2 years ago

We thank you so much for your 4-star rating of Social Cat, Christina! We are very appreciative that you recognize the breadth of diversity in the influencers on our platform, as well as the swift response times and customer service provided by our team. We are so glad that we were able to meet your needs and offer you the low-budget marketing solutions you were looking for. Thank you for your gracious comment!

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

Social Cat Reviews