The Workplace Depot Reviews

4.9 Rating 2,658 Reviews
100 %
of reviewers recommend The Workplace Depot
4.9
Based on 2,658 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read The Workplace Depot  Reviews
Visit Website

Phone:

0800 012 6777

Email:

hello@theworkplacedepot.co.uk

Location:

Miller House, Moorbridge Road East, Bingham
Nottingham
NG13 8XB

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Anonymous
Anonymous  // 01/01/2019
I would highly recommend The Workplace Depot Company from my experience. We ordered some racking units that all arrived together except for one package that was to follow why I don't know, however on delivery of the last page is was heavily damaged in post/delivery transit & this was not the fault of The Workplace Depot but DX delivery. The delivery chap was ok even took photos of the damaged delivered box & loose items that had come out of the box. The DX delivery chap did say sorry but that was how it was on his van. With this I ammediatly contacted The Workplace Depot with regards to the my purchase & they could not be anymore helpfully & a replacement package was sent on next day delivery at no cost with an appolagy even when it was not the fault of the supplier who is clearly out of pocket with a replacement package due to delivery issues. It's really appreciated when a company like The Workplace Depot go to such efforts & high standards for Custer service. I would like to thank The Workplace Deport for all the prompt replies & actions taken to ensure customer satisfaction is top of the companies objectives & standard that we come first Thanks. I will definitely buy from again.
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Posted 14 hours ago
I would highly recommend The Workplace Depot Company from my experience. We ordered some racking units that all arrived together except for one package that was to follow why I don't know, however on delivery of the last page is was heavily damaged in post/delivery transit & this was not the fault of The Workplace Depot but DX delivery. The delivery chap was ok even took photos of the damaged delivered box & loose items that had come out of the box. The DX delivery chap did say sorry but that was how it was on his van. With this I ammediatly contacted The Workplace Depot with regards to the my purchase & they could not be anymore helpfully & a replacement package was sent on next day delivery at no cost with an appolagy even when it was not the fault of the supplier who is clearly out of pocket with a replacement package due to delivery issues. It's really appreciated when a company like The Workplace Depot go to such efforts & high standards for Custer service. I would like to thank The Workplace Deport for all the prompt replies & actions taken to ensure customer satisfaction is top of the companies objectives & standard that we come first Thanks. I will definitely buy from again.
Helpful Report
Posted 14 hours ago
Hello, We really appreciate your lovely feedback based on your experience, we are more than happy to help and glad we could rectify this for you promptly. We look forward to welcoming you back again soon. Kind Regards, The Workplace Depot
Posted 12 hours ago
After my order was unfortunately delivered to wrong address through no fault of theirs , Charlotte Rachel and Kiesha were able to sort it out and sent out replacement order they were all very helpful the shelving units are of a very good standard I will order from them again in the future
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Posted 1 week ago
Hi Tess, Thank you so much for your lovely review! I'm really glad to read you had a positive experience with us. We look forward to supporting you in the future. Kind Regards, Charlotte
Posted 1 week ago
overall ordering was easy, payment method simple and delivery was prompt
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Posted 1 week ago
Hello John Thank you for taking the time to leave a review. We are pleased that you are happy with the service from start to finish and look forward to welcoming you back again! Many Thanks, Keisha
Posted 1 week ago
Very good range of products at prices which represent good value for money. Prompt delivery within 48 hours.
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Posted 1 week ago
Hi Carl, Thank you for taking the time to leave this review. We really appreciate the feedback and hope you visit the website again soon! Kind regards The Workplace Depot Team
Posted 1 week ago
My order for a five tier shelving unit was delivered in two days. When I unpacked it there were a couple of pieces missing so I contacted the customer service department. They were very helpful and arranged for replacements which arrived next day. The unit is sturdy and easy to put together (so my grandson tells me). I will be needing more shelving soon and will definitely buy again from this company because of the quality of the shelves, their speed of delivery and excellent customer service. I'd give them more than five stars if available!
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Posted 1 month ago
Hello Christa Thank you for taking the time to leave a review based on your experience. We look forward to assisting you again soon! Kind Regards The Workplace Depot
Posted 4 weeks ago
My order arrived the day after ordering. It was sturdily packaged. As no one was home, it was taken in by my neighbours. Unfortunately, there were two small pieces missing. I sent an email to Workplace Depot, who responded almost immediately and arranged for the missing pieces to be sent. Despite the missing pieces (everyone has the odd offday!) I would still give 5 out of 5, because it was dealt with so quickly and politely.
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Posted 1 month ago
Thank you for your review! I'm really glad to read you had a positive experience with us. We look forward to supporting you in the future. Kind Regards, Charlotte
Posted 1 month ago
Excellent service items coming really quick and an excellent price had a return e-mail within hrs with all the info on.
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Posted 1 month ago
Hello Thank you for taking the time to leave a 5-star review! We are so happy to hear that you are pleased with the speedy service provided! Kind Regards The Workplace Depot
Posted 1 month ago
Excellent service . Quality product with next day delivery . Aftersales support superb . Highly recommended .
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Posted 1 month ago
Hello, Thank you for taking the time to leave a review we really appreciate your feedback. We are so pleased to hear that you are happy with the service and product provided. We look forward to welcoming you back again soon! Kind Regards The Workplace Depot
Posted 1 month ago
I ordered a security cabinet and somehow the key got lost. I called Workplace Depot and a replacement was delivered the next day, no questions (it was probably me that lost it!). Very quick and efficient. Excellent service.
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Posted 1 month ago
Hello Thank you for taking the time to leave a 5-star review based on your experience. We look forward to welcoming you back again soon! Kind Regards The Workplace Depot
Posted 1 month ago
Really pleased with my purchase. Good quality and fast delivery service!
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Posted 1 month ago
Hi Kelly, Thank you for taking the time to leave this review and rating us 5 stars. We really appreciate your feedback and hope you visit the website again soon! Many thanks The Workplace Depot
Posted 1 month ago
A good seller in terms of service and price
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Posted 2 months ago
Good afternoon, Thank you for taking the time to leave this review and rate us 5 stars. We hope you visit our site again soon. Many thanks The Workplace Depot
Posted 1 month ago
Had a faulty product delivered and Charlotte in customer service resolved the problem straight away and sent us out a new one in the post on next day delivery, 5* service.
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Posted 2 months ago
Hi Samuel , Thank you so much for taking the time to leave a review based on your experience. We are so pleased that we got this rectified for you quickly and we look forward to welcoming you back again soon! Kind Regards Charlotte
Posted 2 months ago
Really helpful, given that our request wasn't straightforward! Chrissy followed up on all our questions, and responses were always quick.
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Posted 2 months ago
Good afternoon, Thank you for taking the time to leave this review and rate us 5 stars. We're glad you had a good experience with us and hope you visit the website again soon! Many thanks Becky
Posted 2 months ago
I received excellent service from Becky who replied to my emails by return and found me the product I wanted very quickly
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Posted 2 months ago
Good afternoon, Thank you for taking the time to leave this lovely review and rate us 5 stars. We're pleased you had a good experience and hope you visit the website again soon! Many thanks Becky
Posted 2 months ago
When the item was delievered it was damaged The workplace team had a new one on the way to me on the same day I contacted them Very happy and impressed with how everything was handled Would recommend the anytime
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Posted 2 months ago
Hi Alan, Thank you very much for taking the time to leave us such a lovely review. We're very sorry to hear that your item arrived damaged in the first instance. However, we're pleased we were able to resolve this promptly for you! All the best Charlotte
Posted 2 months ago
Really amazing customer service! I ordered a ladder to the wrong location (totally my fault) and Becky in customer service managed to fix everything super quickly. Would 100% recommend!
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Posted 2 months ago
Good afternoon, Thank you for taking the time to leave this lovely review and rate us five stars! We hope you like your products and visit our site again soon. Many thanks The Workplace Depot
Posted 2 months ago
I ordered from The Workplace Depot recently. The ordering process was very efficient but unfortunately there was slight problem which was most likely caused during delivery. Once contacted the response from the company was immediate and they did everything they could to resolve the issue. Great service, thank you.
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Posted 2 months ago
Hi David, Thank you for taking this time to leave this lovely review and rating! We are sorry that you had this experience with the delivery of the product, however, pleased to hear that you are happy with our service. Thank you so much for the feedback and we hope you visit our website again soon! Many thanks The Workplace Depot Team
Posted 2 months ago
Blind spot mirror was perfect for the job. Wrong bracket was supplied. However this was rectified straight away with no fuss. If only all customer services were as good life would be so much easier.
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Posted 3 months ago
Hello Thank you for taking the time to leave a review! We are so pleased that you are happy with the service and product, we are glad that we could get this resolved for you! We look forward to welcoming you back again soon. Kind Regards Keisha
Posted 3 months ago
Took delivery of a large grey metal storage cabinet to replace an aging double wardrobe in the garage. Excellent quality and being lockable offers protection for power tools. Delivered as promised within the listed timescale. Excellent company to deal with.
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Posted 3 months ago
Hi David Thank you so much for your review, I am really pleased to hear that the cabinet you ordered was not only exactly what you were after, but arrived as promised. We hope you shop with us again soon! Kind Regards, Chrissy
Posted 3 months ago
The Workplace Depot is rated 4.9 based on 2,658 reviews